Sometimes I buy various little things here for work. They work quickly
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Ivangai
Level 11 Local Expert
August 2, 2021
I bought a washing machine in Minsk (online store 7745). The delivery arrived, I paid, they left. Half an hour later, I discovered a marriage. I immediately called the online store, they made an application. They told me to wait. She stood in the middle of the hallway for a week waiting for a replacement. But that was not the case. Couriers arrived and took the car for warranty service, I didn't even turn it on once, what kind of warranty... It's in a new package for half and stood there. As a result, they said wait, another week has already passed, and they all say wait. In total, I have been without a washing machine and without money for two weeks. I will file a lawsuit, the moral damage is obvious. No respect for customers. AVOID THIS STORE!
There are long queues, it is better to come during working hours from 9 to 16 o'clock, because there is a risk of sitting in queues for half an hour...
It is very convenient to drive up from the MKAD, there is Parking. There is an electronic queue at the pick-up point. The staff is always polite and sociable. The product is shown and all questions are answered before payment. Installment cards are accepted.
Disgusting service , ordered detergent, waited three hours and did not receive it, after we came an hour later they let us go, but we did not. It was 21.10.2021.the service is just zero
There is its own Parking lot, it is convenient to get by car - next to the MKAD. A large hall, usually 3-4 sellers at the checkout, a separate cashier at the payment. Any payment (cash or bank card). Polite attitude, checking the completeness and efficiency in your presence, while advising on the handling of the product.
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Марк
Level 3 Local Expert
May 31, 2021
Never order anything from this store!!! Customer focus is at zero. I ordered a gasoline trimmer (motorcycle mower) for my parents. I was the last one in this store. My father gave it under warranty due to the frenzied heating of the braid after 5 minutes of operation, the bushings on the drum fall off when vibrating, idle does not hold. The service center refused, arguing that such a design and in general "go to the forest", they say, deal with the seller. The online store is also sent away and jumped to the service center. Shock. The girl said on the phone, "go anywhere." I will file a case in court. How can you refuse marriage if it is impossible to work with a scythe? Tin!
The only place in Minsk where they do not approve when ordering "we will bring tomorrow" and they do not bring tomorrow. Plus, it is convenient to use pickup - arrived, looked, paid, left. And yet - they have the cheapest knipex tool .