Excellent fast and attentive service. Polite staff. Convenient parking and a waiting area inside. There is a small cafe. In the evening, there was only one queue, since there are 5 delivery windows.
A wonderful online store. A huge assortment. Qualified staff. The work of the Briquette pick-up point is well organized 31. Parking for cars, a spacious hall. Due to the work of the staff, the waiting time for the order is minimal. The discount system works. I recommend.
I often order any tool here, it is always delivered quickly and efficiently. The staff is polite, the location is convenient, the goods are checked on site, good guarantees
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С
Сергей
Level 10 Local Expert
November 2, 2024
I bought a soundbar in this online store, but still had no time to leave a review about the purchase in Yandex. The item was sold without a user manual book, in a branded warranty card 7745.by there is a dash in the "serial number" column (they themselves did not know what to indicate there). From the documents, a photocopy of the instructions is stapled with a stapler and a battered package rewound with tape). I didn't want to give up already because there was a pickup, I left a review on the official website, a few days later the manager called back and 7745.by . Brazenly talked with the questions "what do you need? That's how it should be!" It seems to be the norm for these comrades to push such goods.
A great store, both for individuals.individuals and legal entities. Everything is fast and efficient. A huge selection of products for almost all needs)
By bank transfer, I asked to issue an invoice in the morning, they did not answer anything until the evening, in the evening at the end of the day they called and said the base was not working, there was no way to immediately answer through the operator or in a letter, they gave me an important time to lose, the wildest disrespect of the client, it's a shame for such a service!!! 05/27/2024 there was a request, I wrote to the manager that I would leave a review, figure out what's wrong with your regulations...
In general, the online store is excellent, but not without news.
order 1286197. We agreed on the delivery time from 11.00 to 13.00. It didn't work out any other time. As a result, the driver delivered the order much later. No one called in advance and did not inform about the delay - he dialed himself. I had to change my plans, I was late for a meeting. He asked for 10 bonus points as compensation.
In response, the online store announced a 4-hour delivery interval and offered, as an alternative, a pick-up point. Bonus points were refused. In general, it's my fault)
BUT- we have clearly agreed with them on the delivery time. The order is not for a small amount and in other online stores, delivery is carried out without any problems and offers to pick it up yourself at the pick-up point. The problem that has arisen is a flaw in the online store (courier) and a violation of Article 16 of the Law "On Consumer Rights Protection", namely, failure to provide the consumer with proper information.
You need to be more customer-oriented if you want to develop in the future.
It is very convenient, I ordered on the Internet, unsubscribed that the order was ready, arrived, took it away.
Check-in and check-out from the ring road and the city!
A store where everything is practically available, polite and attentive staff is always correct and will prompt you, help you decide, cool discounts, etc.
I buy diapers for the baby here, and from a certain manufacturer, the price is adequate and they are brought home at a convenient time... in general, a good online store, installment cards are valid, it is very convenient
An excellent online store. Good prices. There is a clear work on the delivery of goods, the queue is minimal. All issues of exchange and refund are resolved promptly.
Large parking lot.
A very convenient delivery point. An electronic queue with a simple interface and the ability to choose a waiting place either in the hall or in the car. It is possible to browse the store's website. Polite staff. I have never been in long queues. Everything is clear and competent.
Good store, convenient location if you drive along the MKAD, large Parking lot. A huge selection of products, especially in terms of tools and accessories.
The central office is 7745 and there is a warehouse right there. Polite staff, electronic queue, large Parking, the procedure for issuing orders is as simple and convenient as possible.
Next to the ring road, but the access road would be nice to repair and sometimes it is difficult to park because a lot of customers come for orders, which means that the company is popular!
A very large assortment, convenient orders via the Internet, work quite quickly. There is a discount system, promotions (this is like many)
Queues are not critical in pickup, they are in demand)
According to the prices - there are very good ones, there are different ones) It is necessary to compare before buying. But thanks for the assortment!
Great store! A huge selection of products at great prices!!! If you use pickup, then you can pick up the right product on the same day!
Respect guys and prosperity to you!
The order pick-up point is convenient, there are computers with the ability to view or select goods, as well as order on the spot. It is possible to wait for an order in the car, they will inform you about their readiness by phone. The waiting room is large, there are places to wait for an order. There is a small cafe at the entrance where you can have a snack. Parking is large, you can always find a place.
A huge selection of non-food products. Everything for construction and repair is available. The prices are the best. Sometimes they even scare you. A huge warehouse. There is a parking lot. It is possible for cash, it is possible by bank transfer.
In the presence of personal transport, everything is very good, not crowded, clear and efficient. Check-in and check-out only from the MKAD along the inner ring between the exits to Melezha Street and Prytytsky Street is both a plus and a minus at the same time, so plan your route in advance. If you are a pedestrian, then this is a disaster, probably only a taxi will help...
Everything is fine, the location relative to the MKAD is convenient, the quality of service and the assortment are excellent. However, there are not enough parking spaces, it is especially difficult to leave the car during rush hours
Great online store!
I buy almost all the tools and consumables for them in it, as well as many other goods for various purposes, because in this store, prices are always good for most of the goods and discount promotions are regularly held.
Orders are placed and collected very quickly, there are many pick-up points and convenient working hours.
For me, it is a very convenient store with fairly fast order processing and reasonable prices. Sometimes there are queues at pickup, but not critically.
I bought a zitrek greenmix 1200 mixer on Friday, the courier brought it late, threw it into my hands and ran away right away, I didn't even wait until I checked if everything was in stock, as it turned out, not a complete set! On Saturday morning I called back to the company, they said on Monday they would dial and take what was missing! On Monday, silence is silent until he dialed in the evening, to which he heard that the courier had to give a paper for signature, and how could he give if he ran away. Again they said to wait until Tuesday, they will call. As a result, no greetings, no response. The result was that the money was taken for a full set, but they did not bring a full set! Support responds to wait, as if I bought a product in order for it to be dusty on the shelf! As a result, it's already Thursday and silence. Disgusting attitude towards customers. Not only are they forced to wait, they also raise their voice, they burn themselves to blame for signing the acceptance paper!Apparently the courier signed himself when he ran...
An excellent online store. We bought a cultivator. They told us clearly and quickly about the availability and functions, and about the attachments. Delivery outside the city is available. It works for 2 seasons without complaints.
If there was a score of 0, I would put it. Terrible store. The courier brought the defective goods, asked the courier, you can immediately watch or you can then see what the courier replied to, you can record the unpacking on video and then, if there are any complaints, contact, most do so (the courier's words). As a result, having laid out all the goods on the ground, the spouse paid for the order and the courier left, after which the spouse began to lift the box and found that there was damage on the box that was lying on the ground, to which he immediately called the courier, and the courier was ready to come and pick it up, but the store 7745 refused, after which immediately we contacted the store, but even then they refused. Although there is a video of unpacking the product. Then, in the evening, on the same day, they began to unpack the boxes, as a result, out of 3 unpacked boxes, and there were only 5 of them, there was a marriage in 2 boxes, and the remaining 2 boxes did not even begin to open. We contacted the store, and they refused to replace the goods and refund the money, referring to the fact that we signed the act. Photos are rejected, I wanted to add them to the review, but alas.
An excellent team of professionals. I am addressing them more than once. We have been working with them for more than 5 years. There is always almost everything in terms of availability, unlike other "overbought" firms that promise that there is everything in terms of availability, but in the end there is nothing!) Thank you guys for your work! Keep it up !!! I advise everyone to contact them to buy the necessary goods and things. They also have an installment plan!!! This is very good for today!!!
A great store, with a large selection of products. A flexible discount system, orders are quickly formed, promo codes are available.
Well, for me personally, the location is more convenient, next to the MKAD.
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Джалил Кабулов
Level 17 Local Expert
December 23, 2024
Everything is great, we came and took a ticket by electronic queue. We were immediately invited to counter 3. The guy took out our order, a Viomi TV, filled out the order with an outfit. We paid 969 rubles to the cashier. The TV was checked for operability. They packed and gave us our goods. The staff is polite. Parking is excellent, right at the entrance.
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Артём Третьяков
Level 7 Local Expert
December 10, 2024
I often stop by and pick up orders here. A huge plus is that very often the order can already be picked up an hour after registration. There is an electronic queue in the hall and payment in cash or by card. There are no big queues and there is a buffet at the entrance. Parking is constantly empty and parking is easy.
It's a surprisingly large store, but when you get inside, it's clear from the first time where to go and what to do: there are signs with instructions on the walls.
The choice is large, the prices are adequate. It is convenient that it is right on the MKAD.
A good online store. A large selection of products at a good price. You can pick up the goods at this address in half an hour. Unlike other pick-up points where the goods are available for receipt only the next day.
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Закиров Тимур
Level 21 Local Expert
February 12, 2024
I got acquainted with this store relatively recently, I am pleasantly surprised. Speed, prices, service - everything that is so important to me. I bought screws, dowels, washers, drills here. In general, that's what I needed. The prices are really good for hardware, and for drills (Makita /Bosch) are also normal
Convenient, affordable, low prices, good discounts with constant use of this store, a convenient delivery office, a huge plus the presence of a coffee shop. I recommend it for regular purchases.
Of the advantages:
A user-friendly and intuitive website.
Opening hours of the pick-up point
Service time. Even taking into account queues
Cons:
The price can be found cheaper. It all depends on the product group
Convenient, relatively cheap (sometimes cheaper than the market, construction hyper). There are nuances in terms of timing, but everyone has special features). Well done for continuing the gentle pricing policy!
A good store with a wide assortment. Fast and convenient order processing. A large pick-up point is located close to the MKAD. Polite staff, ready to provide detailed advice on the product.
I ordered a lamp on the website on July 13, pickup from Briquette 31. Order number: 1221573. They brought a lamp beaten by life, all shabby, crumpled, dirty, something is hanging inside, there is no packaging. I asked if there was another one, they said there was no more, only this one. Since the lamp is of an industrial type and, accordingly, will not be hung in the apartment, I decided to pick it up after asking about the fasteners to it and asked the question that something is hanging inside the lamp. The seller replied that there are these fasteners inside, and they hang out there. There was no box or passport for him. My request to check its performance, since I will take it to another city, was refused due to the lack of a plug on the wire. What turned out to be in fact: it was not the fasteners that were hanging inside, but the LED strip that fell off from the housing, there were no fasteners at all, the lamp itself was not removable in a moisture-proof housing. When connected to the network, the machine was knocked out. Thank God I stayed alive! The conclusion is this: they sell what should be in the landfill!!! No one has called back to my appeal so far, they said to wait, they will contact me someday. I've lost time and money! The attitude is not caring! It's not about 100 rubles anymore, on Monday, if the issue is not resolved, I will spend another week of my time going to the authorities, MARCH, consumer protection agency, I will conduct an examination of the goods and go to court! I will deal with this issue in principle, because garbage cannot be sold under the guise of good quality goods and mislead the buyer. I am not very happy about such a first acquaintance with this online store. I think that the online store will not be happy about this sale now.