Good afternoon, I ordered security cameras for my site.
I would like to note the high quality of the company's service.
After dialing the number, I got to the assistant, the girl listened to me kindly and clarified all my needs.
I was contacted by the manager, and I received advice on the choice of equipment, so I was able to choose exactly the cameras that were ideal for my site. I was offered 3 options, in different price ranges, having ordered a complete turnkey set of equipment, I was informed about the delivery and installation dates. This was important to me because I wanted to install the cameras as soon as possible.
The installation of the equipment was completed within the agreed time frame. The specialists not only installed the cameras, but also set them up, brought everything to the screen and set up the application. They also answered all my questions.
In general, I would like to express my gratitude to the company 7Video.by , and specifically to the manager and engineer.
Thank you for your feedback, for your advice and for your patience. I know exactly who can be recommended for such tasks.
Thanks again!!! I will contact you again and again :))
We recently purchased a video surveillance system from 7video, and were very satisfied. The installation process went smoothly, the staff were professional and polite. The equipment works smoothly, the image is clear, and the remote access function is really convenient. I was also pleasantly surprised by the operational support. We recommend 7video to those who are looking for reliable security solutions!
Good afternoon!
very fun communication with the company.
I clicked through the link in tiktok, everything is cool, the marketing is great.
I ordered 4 cameras + Internet (they offered it themselves), we agreed to meet in 5 days (with an engineer).
The weekend passed, we agreed with the engineer, then, let's reschedule for a day, no problem, let's reschedule (the generator broke down) - no problem, then the engineer and the messenger who offered services disappeared. Things happen.
I don't understand how the company works yet.
Equipment - I haven't seen it
The quality of the technique is not video
Connection - not seen
We are waiting)
We are very satisfied with the work of the company! We ordered a video surveillance system for a private house, and the result exceeded expectations. We installed everything quickly, efficiently, without unnecessary hassle. The cameras work without interruptions, the image is clear. Special thanks for the competent advice and prompt response to all our questions!
The impressions about the company were positive. The managers and installers worked perfectly. The manager provided three equipment options, of different price categories. It was a pleasure to work with the guys, I will recommend it.
There was a need for video surveillance. There were many offers. I've been choosing for a long time and now I've chosen cameras from the hikvision brand. I'm happy. Thanks to 7video for their promptness. I would like to emphasize the good attitude of the company's employees, they were always in touch. Fire quality 🔥 I will recommend you specifically, thank you.
Thank you very much!!! 7Video company works professionally. We installed an antenna and a router, a camera, carefully wired it, everything works. I am satisfied. Especially thanks to the manager Kirill, he explained everything clearly, and thanks to the installer Denis. I will recommend 7Video to everyone.
I want to leave an honest review, but first I will describe how it was.
I had experience in purchasing and installing video surveillance. Not on a professional level, but help was usually not required. So one day my client asked for help with this issue many kilometers away from Minsk in the wilderness. We have agreed on the number of cameras and wishes. I read what is on the market now, looked at the characteristics that I needed and bought it.
After installation, starting the setup, I ran into a problem – motion detection. They didn't want to do this in any way. Although, as written, there was such support. And all this distance from the client weighed down. It was decided to leave it as it is, and next time come with new thoughts and strength, finish the question. Another problem was that the mobile network coverage was terrible, and even the remote connection to the client made it difficult to configure the equipment further.
And now this day has come, a client calls, says the dogs have chewed through the wires, now the cameras don't work at all. And I started preparing for the trip. A week before departure, at night I stumble across targeted advertising on instagram 7Video.by . Probably so much "Googling" information on this request was destined to receive such advertising. Since the advertisement was broadcast to me at night, I shamelessly write to Yandex. Direct, guys help. And I say right away, I didn't buy anything from you, just help.
And voila. They answer me in the morning and ask me to leave my number. The seller contacts me, listens to the situation, asks for the model of the equipment and says "we will call you back."
As a result, I am given to understand that the company's engineer will contact me and tell me how to solve this issue. And they call me back. They say that there is a way out, everything will work, and I, in turn, agree on what day I will be there.
On the appointed day, I contact an employee of the company, I say that I will re-wire the wires now and I am ready to act. But here begins "as always, a series of problems. It is impossible to reach the registrar, the master password does not fit, the web muzzle does not load in the browser due to outdated certificates, problems with subnets and "a hundred hundred" other problems. I will not go into these points further. For a moment, an employee of the company spends his time on the phone /remote on his day off. As a result, I am informed that he needs to leave within an hour, and just in case, he tells me what I need to do as soon as I get access to the registrar. During this hour (and it was already getting dark), I was raking out all these moments and doing what I was told, and hooray, "push" flew to the application in the phone that there is movement. After some time, after playing with the settings, we achieve the optimal result.
Why all this writing? And to the fact that if you do your job, you love this business, you understand it, well done. If not, it is worth putting it in the hands of specialists, because the money saved in the end was not worth all these trips, nerves and other things. And maybe it even cost more.
I express my great gratitude to the company 7Video.by , and specifically to the manager and engineer. Thank you for your feedback, for your advice and for your patience. I know exactly who can be recommended for such tasks. Thanks again!!!
For those who have a phobia of extensive texts, I apologize.
I ordered a video surveillance system, the camera initially fogged up in wet weather, because it was depressurized, so they said, under warranty, allegedly repaired, but it still fumes, for 2 years now, nothing is visible in the rain, in short, I do not advise this company
Very beautiful words on the site and everything is completely different in practice!
We decided to install a video surveillance system at home. There were no questions at the stage of choosing equipment and selling - here and KP were sent and told in detail. But the questions started after we bought the equipment. We stipulated in advance that we do the installation ourselves, and we needed a master to connect (no one refused to pay for the services of a master at the initial stage - this is an important clarification in the whole story below).
Day X has come. We received the equipment (not from Minsk ourselves), installed it and moved on to the moment of connection. We were led by manager Ilya, who only accepted the information, but those.support did not give feedback. Only after the 3rd reminder did a man from those call back.I sent enough support in a rough form to watch YouTube (which one? What kind of videos? Very interesting, but nothing is clear). The next day we try to contact those again.support and manager Dmitry is already contacting us. We'll find out from there (and only from him!) and we get a sloppy file containing links to the video (by the way: the functionality and details of the settings on most videos are not visible). We are trying to set up the video ourselves, but we still encounter a lot of errors and turn to Ilya again. Once again, we insist that the master come to us and connect everything, but in response, we already know "I'll call you back" (and so for all the calls we heard 5 times and no one called back - we ourselves called everyone again).
In the end, after 5 days of our attempts to obtain the services of a master, we achieve what we want. What is more interesting is that when we got through to technical support for the first time, an employee told us "yes, everything is simple there, do it on YouTube", however, according to the conclusion of the master who arrived, everything turned out to be not so simple (for an ordinary person), because initially the equipment was not configured correctly when selling (besides, the master I installed completely different software on the laptop, which was not even mentioned in any video).
I give 2 stars only for the service, because I hope that the company's management will pay attention to the work of its employees and try to fix the situation. This is especially true for the tech group.support.
And to the master who still came to us - a separate respect! Very competent and professional.
We purchased 4 cameras for a private house. We worked with the manager Alexander, we don't understand cameras at all, we thought they were selling the most expensive and nothing incomprehensible to us, BUT NO, he explained everything in detail, helped us choose the best option for cameras for price / quality (he sent 3 variants of a commercial offer, for each option he gave a comment on why exactly this cost). He accompanied us from the very beginning to the very end of the work. We are very satisfied with the work of both the manager and the installer. We did everything very efficiently and promptly, there were no problems in the process. After some time of use, there was a problem with the application, they called technical support, helped to configure everything remotely.
We are very satisfied with the quality of work and equipment, thanks to all the guys 7 Videos! I will recommend it!
In the video, they promised not to call, and as a result, they called three more times after the first communication, although there was no agreement! Bottom line: bullshit!
See original · Русский
И
Ильюха Багатка
Level 6 Local Expert
August 22
The best video surveillance company in the Republic of Belarus! Pleasant prices, individual approach to the client. They recommended the best equipment for my purposes, installed it in a couple of hours! Top, I recommend it.
Sincere words of gratitude to the company's employees.In October 2022, he applied for the installation of a video surveillance system.Manager Dmitry professionally and quickly selected the appropriate option, prepared a commercial offer.Just a few days later, the video surveillance system was installed.The installation was carried out by master Alexander.Special thanks to him, as the work was done at a high level.An excellent, competent, competent employee. Good luck, success, good customers of your company. Sincerely, Gennady.
I really liked the service. Manager Dmitry (special thanks) immediately understood my requests and prepared a commercial offer. Of the two options, I chose the appropriate one. I was given a customized set of equipment, it only remained to mount it. I installed it myself (an electrician by profession).A few days and everything is ready. After connecting the equipment, everything worked without problems. Roman, an engineer, helped with remote access. Everything started the first time. The family is happy. Thanks to the company 7 videos.
Many thanks to Dmitry for the advice and selection, as well as many thanks to the craftsmen for the fast and high-quality installation of video cameras. Everything works smoothly, the picture is clear, we will order more.
Many thanks to 7Video for the fast and high-quality work. The order was completed very quickly and accurately, the guys are all very polite. Thank you very much, I'm happy with everything
I do not advise, the price of the product is very high, I wanted to order from them, seeing the column FOUND CHEAPER, WE WILL MAKE IT CHEAPER)I found, provided information, to which they replied to me, we cannot make this price.I would not advise to cooperate with them))))
When you need a video surveillance system, contact only these guys!!! I also searched the Internet for a long time, called a lot of companies, including the Interior Ministry security. 7video is a clear site with video reviews, the guys are professionals. She called, they told me everything clearly, they picked up a video system. Which is nice, we got into the situation and gave an interest-free installment plan. They were installed quickly (in a rustic house). The settings have been recorded . For all questions, and I had a lot of them, so far I have memorized and mastered all the menus)))) You can say I took out the brain according to the settings, but they always answered correctly, patiently and even came to the Soligorsky district to set up my night mode. I advise you!!! Thank you 7video team!
We decided to install video surveillance in the entrance and never regretted that we chose 7 videos!!! Good equipment and the prices are delicious!! All the staff did their job quickly and helped to sort out the cameras and the whole system! Thanks! :)))
In August, I ordered four video cameras for the street near my private house, managers, installers, professionals in their field worked quickly!!! As a result, we made an additional discount, analyzed and compared it with others-I did not find it cheaper!! I recommend it!
Thanks to the guys, we did everything quickly "without noise and dust") We agreed today for tomorrow. We installed five cameras with all the other equipment in half a working day. Everything works great. What I didn't hear and didn't understand right away was told and explained on the phone for tomorrow. Thanks) I will recommend it to my friends.
Thanks to the company for installing 8 video surveillance cameras and connecting a modem to a cottage in Borovlyany, p. Experienced, everything works fine, I sleep peacefully, coped in a couple of days - the installers are adequate, arrived the next day. the manager contacted me within 15 minutes, calculated and sent me several camera options. I was satisfied with everything. Vitaly Mikhailovich
I ordered video surveillance equipment from 7Video several times. Everything is always OK: we consulted and advised more suitable options. We organized delivery to another city. Satisfied.