I bought two phones for a private company by bank transfer, the corporate customer service department is not at all available, phone calls are not answered or even called back, emails are ignored.
I also bought a phone for personal use. There is an electronic queue, only one of the three specialists works, the other two girls just chat with each other and ignore potential customers.
Therefore, I put two stars and will no longer purchase anything in A1.
Special thanks to the specialist Big Elena Sergeevna. An excellent and competent specialist. I give her 5 stars.
I have been a user for 10 years. But the last 2 years are just terrible. Poor rates, poor connectivity and very poor internet. You take the payment, and provide the service. Bad...
The electronic queue is of course cool, but when there are no clients there at all in the evening, 4 specialists are sitting and the question to whom you can contact is silence, the office seemed so-so. They were afraid to admit that there would be no work at the end of the worker. It is necessary to leave the senior until the last minute of working time, then maybe they will move.