A complex with the most convenient location, absolutely everything for a comfortable human life. Great room, restaurant with really good cuisine. The evening view is beautiful within walking distance, a walk near the Palace of schoolchildren 5 minutes on foot triathlon Park. The complex has a clinic with 7 floors of MRI CT, X-ray, ultrasound, check the stomach. A full-fledged medical center with wards where you can check up, take tests, dig in, and I think this is not the limit because there is also an operating unit with multiple awards from professors and surgeons. Clean, neat and tasteful. He will settle down for work, check the body and spend time without wasting time searching for the right one.
I would like to express my gratitude to the staff of the restaurant Balcony. In particular, the administrator Aidan. It was held in honor of Mom's anniversary. The service is very good, the food is delicious. We liked everything. Thank you ❤
Alanda Clinic is a very responsible clinic. The doctors and medical staff are very kind and knowledgeable in their field. We visited the doctor Bolatbek Alibekovich there in 2021. A doctor with a capital letter. Our beloved doctor!!!
Excellent hotel, good standard, clean rooms, friendly staff. I have stayed 2 times and I hope I will stay at this hotel again. Keep it up !! Well done!!!
Clean, cozy. Quiet enough. Polite staff. Beautiful decoration, Good kitchen. Not a bad breakfast. On the one hand, there is a view of the "Palace of Schoolchildren" on the other, the construction materials market. The elevator is running slowly.
Positive:
- cleanliness in the hotel and in the rooms;
- polite hotel staff;
- convenient location;
Minuses:
- a very modest set of dishes for breakfast;
- breakfast dishes run out fast enough and they are not replenished;
- there are no coolers on the floors (although there are kettles and tea in the rooms);
- they refused to provide additional water to the room (only for a fee).
A good hotel, the level of service is excellent. The cuisine of the restaurants is of high quality. The breakfasts are full, they are not greedy here. The rooms are clean and fresh. The staff is cultured. I recommend it!
We really liked the hotel. The room has everything you need, including a safe. Excellent breakfast: 3-4 hot dishes, including porridge! Which is important at our age. Cottage cheese, honey, jam, fruits, cheeses, juices and much more - an extremely rich and varied table. Cakes, cookies, cakes... Friendly staff will tell you what you can watch, call a taxi, hold things after check-out if the plane is in the evening. It is conveniently located near the intersection of two avenues. Near a shopping center, banks, an exchange office, an inexpensive but very good dining room (it seems, "Yulka has pies"?), I write about it on purpose, a good choice. The city is modern, shiny and elegant. It is being actively landscaped, unlike in Moscow, where trees and lawns have disappeared on many streets. There are also pyramidal poplars and tall hedges of shrubs. This is both shade and protection from exhaust fumes, and from strong wind, which is often here in winter. People are responsive, even paying for us on the bus, because we didn't have a card.
Great hotel. Comfortable rooms with everything you need for both short business trips and long stays. Convenient location. Friendly staff. I would like to say a special thank you to the receptionist at the reception.
The most luxurious hotel , especially for its price .
Quiet, calm, there is a cool coffee shop in the lobby , the hotel has a kitchen with a wide selection of dishes .
The hotel has exceeded all expectations
20 out of 10
The staff is polite. The 2-bed junior suite has a set for one person. The breakfasts are average, the juice is diluted with water, the variety is so-so, in hotels of a lower class, it can be much better. I do not recommend a sauna, a room with an electric fork.
A quality place! Are several floors occupied by a family? relatives? close? I don't know… But a family friendly atmosphere has been created while respecting all the attributes of a high-quality international hotel. Everything is fine there!
When choosing a hotel in Astana, the choice was made in favor of Aland.
The location is very convenient.
The staff is responsive. All requests were met with lightning speed. The waiters are very friendly. Unfortunately, I did not remember their names, but I thank them very much.
The room is very clean. Very good sound insulation. Excellent thermal insulation of windows. It was minus 20 outside the window, and even with the battery-powered fans closed, the room was very warm.
The plumbing is kept exceptionally clean, thanks to the maids.
Very comfortable accommodation!
I'll give this hotel a five.
The rooms are always clean and cozy. The staff is very polite, the documents are always on time. Breakfast is very good, delicious and eat whatever you want. In general, if you want to relax, then it's there, there is no noise, and no understandable sounds)))) Yes, and most importantly, they do not climb into personal belongings.
From the beginning, I did not understand that this is a very good hotel, after I left it and went to another one, it turned out that the hotel was super!!!
A great hotel. Very clean, the rooms are classically decorated - something like the Anglo-Saxon style - paintings, carved furniture with bent legs, fireplace, crystal :). The food is delicious and the staff is attentive. The management is 10/10, and the maintenance is 7/10, but not bad either. The location is good, the view from the window is gorgeous
The interior is extremely pretentious. At first, the abundance of gold color is shocking, and then you get used to it. It is unclear what all this is for and who should be surprised by it. Many consider such a pile to be tasteless. But it's interesting to go for a change.
Polite staff, personalized service, delicious, varied, hearty breakfast. The room was clean and there was a smell of disinfection, but it faded quickly. Location near the Palace of Schoolchildren, Astana Mall (Magnum)
Good afternoon.
I liked the hotel stay. We settled in quickly, pleasant staff at the reception.
It is necessary to pay a tourist fee (not expensive)
It takes literally 30 minutes to drive from the airport.
The rooms are clean, spacious and have everything you need.
A minibar with democratic prices. Smart TV. All toiletries.
A decent breakfast.
There is a shopping mall in front of the hotel.
I liked everything.
See original · Русский
1
Игорь Б
Level 16 Local Expert
April 19, 2024
The hotel exceeded all expectations.
I really liked the staff: they are sensitive and responsive.
The breakfast food is good with hot dishes.
There is a standard set: cucumbers, tomatoes, sausages. Juices: apple and orange.
We took a standard triple room. The room is large, clean, they changed the towel and offered water.
Everything is at the highest level! The location is very convenient! Perfect cleanliness, comfort and coziness! The politeness of the staff is incredibly annoying! The service is at the highest level!
Disgusting breakfast. It ends at 10 a.m., but there is no food at 9. Fancy cold fried sausages and everything in that spirit. The Internet does not work even at the reception. The sockets are hidden behind the bedside tables, there are no sockets in the public domain at all.
Of the advantages: a large room, clean enough, the reception desk is round the clock.
The staff is normal, the breakfasts are frankly weak for a 4-star hotel. According to the purity of the norms. The shower room is made for children (small). The mattress consists of two parts and it is moving apart.
I stayed at Alanda again, I didn't choose it, it just happened. The room is an improved standard, it seems clean, BUT the bed linen is washed, the soap and soap are of disgusting quality, the breakfast is sooo meager, noisy. In general, nothing has changed in a few years. I don't recommend it, there are better hotels for this money!!!!
Comfort is 3, the staff is good, the room cleaning in this hotel is top-notch, the breakfast buffet is 3 because of the cherished vegetables and small selection, the rooms are comfortable.
The service is at the highest level, the rooms are cozy, comfortable, and the prices are affordable. The hotel has a clinic, a bar and a restaurant. It is located in the city center, everything you need is within walking distance.
I was on a business trip from 09 to 13 October in Astana and stayed in Aland. Clean, cleaned every day. The room was warm, which was good, because my colleagues were freezing in another hotel in the city. The breakfasts are normal, without much variety, really. Before leaving in the early morning, we asked for a lunch box, but even a hot early breakfast was prepared and delivered to our room. It was very pleasant.
The hotel is already tired of renovation, in general it's not bad, but everywhere there are shoals in small things, the breakfasts are just terrible, the choice consists of 6 dishes, 3 side dishes, 3 main dishes.
Oh no! Crystal chandeliers, rich carpets and that's it!
The staff does not want to say hello at all (even in response). The breakfast is mournful (((( The watering can is flowing in the shower. They couldn't find the registration for half an hour and, it seems, they didn't work very hard. Wi-Fi killed.
Conclusions: rich and absolutely stupid
See original · Русский
1
Л
Лидия Волкова
Level 7 Local Expert
July 19, 2024
The hotel is of course with 4 stars, but the breakfasts could have done better, otherwise it's the same thing every day and cheap yoghurts. There are no questions for the staff themselves, and if necessary, they will call a taxi and help with things, the rooms are cleaned perfectly.