They advised me, but today they brought me to hysterics with their inability to work, the operators are waiting for the courier for the second day before that I waited three days. It feels like they are doing us favors, that they are taking our parcel where the management is looking, it seems to me that the operators did not read the terms of the contract. If anyone knows the number of the manual, please give me a little. On holidays, everyone wants to go home to their relatives earlier , but thanks to them, I 'm sitting at work all nervous , thanks for ruining the ancient mood . I wonder if they will be punished.
Never, under any circumstances, use the services of Boxberry and AlemTat. It is impossible to imagine such an inadequate service. I never could have thought that my parcel would be lost out of the blue, and even with a reaction like "well, sorry, it happens, call someone there." No, I'm not sorry, I'll sue both companies.
Avoid them, my friendly advice to you.
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Anonymous review
November 11, 2022
A pleasant place to send, like all branches of alem tat, but there is no registration terminal for sending boxberries,which is why it is very difficult to fill in the data, they have to be filled in from a mobile phone,I spent about an hour of time, but I could not send boxberries by delivery, I sent alem tat but, twice as expensive in price, but with courier delivery, I will hope that the device (terminal) will be delivered and there will be no more such problems, as well as excellent and pleasant service, if you are nervous you can eat candy
I sent a package of documents by express through the Ekibastuz branch of Alem Tat on 04/26/2024, to Astana. Today, on May 3, the docks have not yet been delivered. Disgusting delivery!!!!
Disgusting. The parcel has been crawling from Astana for half a month. It would be faster on camels. On the third day, the courier takes the parcel to deliver, rides with it all day, and the next day the status of the parcel is updated that I was not at home. And no calls. Departure number: 23025294-037;
I liked. I sent things to Russia. Favorable prices, excellent packaging, courteous staff, the ability to pay with a card, you can contact them via Whatsapp. Everyone helped and suggested it. They have a lot of clients. Development and prosperity to you.
The delivery time is stably disrupted, the tubes are not taken, it is also not possible to call a courier, the office worked normally only when it opened
The Alem-Tat company is beyond praise! We ordered the delivery of a parcel from Aktau yesterday. It has already been delivered today. The operational work of the staff is at the highest level!
Terrible service. Ignore support.
The parcel was supposed to be delivered to the pick-up point nearest to the house. They send an SMS that you need to go to the airport to pick up the parcel. I change the pick-up point to another one, the parcel is sent to a third one, support is not responding. Disregard for the client.
I sent a fairly large order from Almaty to Atyrau (about 30 places), two products were delivered broken, my recipient was brazenly deceived into saying that the sender was "aware", but no one contacted me until I began to find out the reasons for the broken product. I will never use the services of this company again and will not recommend it to anyone.
they do not return the documents. I am holding an important document!!!
It was not delivered to the addressee. and they don't return it to me. I paid at the time of transfer . Not a day without documents
The terrible experience of sending things Alem-TAT. The cargo arrived in terrible condition. The boxes were thrown in spite of the "glass" stickers, half of the dishes were broken! Terrible service, they replied to the claim that they did not throw anything, they themselves were to blame - they packed poorly (((( At the same time, the papers were a full box, I don't even know how to pack better
See original · Русский
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юрий кузнецов
Level 7 Local Expert
May 25, 2023
Conscientious people, good, convenient company. We have been using their services for many years
Orders are issued quickly. The staff is friendly and polite enough, nothing superfluous, you can sit until the taxi arrives, drink some water. I liked everything
I used their services three times, picked up parcels from iHerb, once at CarCity, twice at Aitieva 42. In principle, everything is fine, the only thing in CarCity is receiving on time, but nowhere except on the door of the pick-up point, this is not indicated. The parcel was given away, but the work schedule must be adequately posted on the website.