One of the branches of my favorite bank. There are not enough workers on the service during peak hours, but this is probably a consequence of Covid.
Everything else is fine
I hope someone from the management will see my review (although he doesn't care). I, like many of your other clients, will never contact such a disgusting, non-customer-oriented bank again. The service is worse to be found only in the southern part of Ethiopia, where the crocodile did not have time to finish eating the hyena. I do not even take into account the base and immoral specifics of the banking business (who knows, he will understand) in which a number of arrogant people profit from, for the most part, poor fellow citizens. I'm just evaluating your bank worse than a dull g..., well, you know what I mean. P.S. I tried to find photos of hyena excrement on the web, it didn't work out - there's only a red logo with the letter "A"
I wanted to arrange a package of solutions for myself, there were some questions, I stayed in the queue for no more than 5 minutes, a bank employee explained everything with a smile on her fingers, there is parking nearby, I was satisfied
Not efficient employees, not well-organized work. I came to pick up the card, but I stood for an hour waiting for the loans to be issued. Highlight those who did not come for loans and advice, but simply to pick up the cards - these people wait a very long time and this does not add a plus to the bank. The use of an electronic queue with such work is zero!
Excellent service is always available, both on site and remotely by phone, via a mobile application, or by contacting a specialist from the call center. I've been with this bank and this particular branch for almost 8 years now - and I'm not going to change it
If nerves and peace of mind are dear to you, never contact this bank! The cashier is a big girl with a haughty look and manners of a builder from Central Asia.
I was on Saturday afternoon!!People in the hall are waiting for the operator (currency exchange) to finish lunch!!!!And this is despite the fact that there is a virus going on now