Alma+

Rating 1.0
49 ratings
Rate this place

19 reviews

Level 2 Local Expert
January 6
Since December 25, 2024, I have been contacting operators every day, and technicians have already come to me 4 times during this time. They don't check anything. They just change the modem and leave. Modems are old, they heat up in an hour and turn off. During the week since the beginning of the year, there is no Internet at all after 00.00. The operators in the telegram chat respond in an hour or two, send a standard unsubscribe- restart the modem, we can arrange for the technicians to leave... and everything. Everyone is unscrupulous, from operators to craftsmen.
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Д
Level 4 Local Expert
November 24, 2024
Everything works disgustingly!!! It is unclear what we are paying for. And apparently, the organization itself does not care about the reviews, but they are all bad, everyone complains about the quality! It's terrible!!!!
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1
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Level 6 Local Expert
August 16, 2024
The Alma TV antenna has not been working for a week. The master has not come yet. The application was submitted on 08/12/2024.Most likely, it will not appear.The service is disgusting. It is not known who to contact with the question.No one is responsible for anything.
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2
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Level 4 Local Expert
August 4, 2024
Terrible service. It's the second time in a month they turn it off. He hasn't shown TV for almost a week. I don't know what I'm paying for. If it weren't for some circumstances, I would have told you this. Really got it already.
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4
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Level 2 Local Expert
January 20
I refused this company 10 years ago, the Internet was disgusting, it was constantly working intermittently, it was just a torment,
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Н
Level 2 Local Expert
July 8, 2023
Hello! The Internet and TV have not been working for three days. Payment is charged in advance. How do I get my money back in three days? I can't get through to Astana. I called Almaty, the master will arrive only tomorrow. The ugly work of AlmaTV. I do not recommend it. I feel sorry for the star.
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5
Level 3 Local Expert
October 23, 2023
We pay for the 3500 package, some channels are duplicated, some are missing altogether, I would like to watch only Kazakh channels and not pay in vain.
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2
5
Level 3 Local Expert
October 16, 2022
After all, people here wrote the truth that the AlmaTV Internet works every other time, three days ago it was connected on Wednesday, October 12, it has been working intermittently since then, and today on Sunday it turned off altogether, now I understand why you demand instant payment, because it is impossible to live with such an Internet and you are so busy with your customers! We will have to refuse your services tomorrow and contact the Antimonopoly Committee!
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6
Level 5 Local Expert
January 8, 2024
I can't get through, the service doesn't work at all
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2
Level 6 Local Expert
February 4, 2023
The best service, and high-quality Internet!
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3
Level 9 Local Expert
July 20, 2021
A good department, arrived and did everything in 5 minutes. The operator girl is very polite and did everything quickly. Thanks, I'll bet 5+
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1
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Level 2 Local Expert
November 6, 2019
Hello! I cannot disagree with the reviews about the terrible work of the office in Astana (Saraishyk 5). I wouldn't have written if I hadn't been able to talk to a live manager after 3 attempts to get through, during which I was plagued by intrusive advertising and useless waiting. Moreover, the call itself is paid, which is strange in itself: is the only purpose of the company to get material benefits, and not the client himself? I have repeatedly personally visited the office to arrange for payment to be made to the receipt of the ERC, but the subscription fee, according to the managers, will be 4,500 t tenge per month, again I receive the amount of 6,898 tenge this month. Is it really so difficult to make this procedure transparent? I am contacting the central office of the company with a request to monitor the work of the regional service. Is it impossible to collect money - this is not the goal, is providing services the goal?
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7
К
Level 2 Local Expert
March 11, 2021
it is impossible to contact the operator, eternal waiting and communication with the bot. Television is gone. And there is not even a number where you can contact those.the service. The horror!!!!!!!!
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2
1
Level 13 Local Expert
February 3, 2020
A good office, not many visitors, there was no queue, the staff was friendly and competent enough
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2
Level 7 Local Expert
June 15, 2020
The service works very poorly, the TV signal is very bad, they work very poorly, I do not recommend it
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4
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Г
Level 2 Local Expert
May 1, 2021
the worst Internet, the worst service
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2
1
Level 18 Local Expert
February 10, 2019
That the provider itself, that their offices are disgusting. The Internet and TV are terrible, and there are only rude people in the office
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6
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Level 5 Local Expert
February 16, 2020
Responsive staff
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1
Level 19 Local Expert
April 9, 2021
Normally
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1