I was served here for the first time, on recommendation. There was a problem with the speedometer, they signed up for an electrician. The queue is a week of waiting. We served them efficiently and quickly. It was lucky that all the necessary spare parts were in the store, candles were replaced along the way, and some other small things. They gave recommendations on the engine, shared good advice. In general, I liked their attitude towards customers, they are polite, they explain it in an accessible way.
Separately, I want to note that the managers responsible for pre-registration to the specialists are very honest guys, strictly follow the order without missing the "thieves" and "coolies". While they were sitting in the waiting room, they unwittingly witnessed such a case, as a cool one arrived at the point, and immediately wanted to be served, but the guys steadfastly defended the order, did not even succumb to the call "from above".
Respect and respect!
Now I know exactly where to repair my car)))
I placed an order through the website, and the spare part was actually available. They were given out quickly, almost without waiting. Pleasantly surprised).
I applied to Altyn Auto (service) several times. At least, it turned out that there were no spare parts available. I had to wait 3 hours for her to be brought. From another Altyn Auto store.
As a result, 10 days have passed Since the valve cover gasket was replaced, the oil ran again.
I called, they said that the warranty for this spare part does not apply. Something like this
Therefore, do not be serviced at this service station. You sign up and come to the service at the same price, and then they put in front of the fact that the price will be 2 times more expensive, because there is no tool, several people immediately fly in and start telling that this is a difficult job, and it costs their money, the master receptionist just stands and smiles. In short, thimbles. It is better to sign up for any other service station, these are generally incomprehensible. Those who write good reviews are most likely employees of this nickel.I applied today for the replacement of the wv polo hub bearing
I must say right away, I am not a professional motorist, that's why I applied to AltynAvto for two reasons:
Price-quality, professionalism
They were engaged in both the chassis and the engine. We did everything qualitatively, explained, showed, everything was politely neat and businesslike.
Advised spare parts, oil, consumables
Offered options, which is very practical!
The manager and the master are in touch all the time, you can also be present personally during repairs and diagnostics
Convenient parking which is almost always occupied. a wide range of products, some of which need to be picked up at other branches. Attentive staff. Fast payment.
They refused to accept a car for chassis diagnostics. They are afraid of the Chrysler car, with the simplest suspension of 2 levers!) Draw your own conclusions.
Shop for auto spare parts for foreign cars. A large number of spare parts are available. If there is no suitable one, you can order it by paying only for the product. The staff and their relationship to customers are neutral, it is not visible that they are trying hard or tired of work.
A good, excellent service station, it is convenient that you can be near the car and watch the work of the master. The probability and accuracy that everything will be done properly and correctly.
I really didn't like the service! They are not trained to greet customers, they need to pull everything out. Sellers can't open their mouths, it's not fate to explain! No matter how many times I've applied, none of the spare parts are really available!
Everyone is normal, good luck to everyone and in everything
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Михаил Слесарь
Level 16 Local Expert
September 25, 2023
there are no prices on the windows, this is a violation, money is lost from the personal account, defective goods are not accepted, requests are ignored