We came to have a quick meal together, the hostess clarified how long we plan to stay in the institution and warned that our table would be free until 21:00 (we arrived at 18 and planned to eat in an hour and a half). We ordered two rolls: tempura and baked and two cocktails, the waitress asked if we were ready to wait for tempura for 20-30 minutes, and received the answer that there was no problem, given that the second roll would be prepared in 15 minutes. But for 15 minutes we waited only for drinks, after 45 minutes our long-awaited tempura roll was brought and after another 10 we brought the one that should be ready in 15. But as it turned out, they did not bring what we ordered, but the waiters, who do not seem to work for very long, do not understand where they have what dish, we were offered to leave what they had prepared. We ordered desserts, which we promised to cook in 15-20 minutes, and waited for almost 30 of them. It is unclear who works in the kitchen and how it happens that the waiters do not understand at all what their actual waiting time is. Two stars for a pleasant hostess and a waiter who at least tried to apologize.
Great place
They are distinguished from the usual cafe bar with a hookah by the presence of a terrarium with snakes and lizards
All the inhabitants can be picked up and even invited to a table with them
Now waiting for food and hookah will not be boring
And did I mention the availability of free desktops for the whole company?
The unit is still an overestimate! I'll start small: there is not even hand soap in the toilet, I'm not talking about hand disinfection. Salads and cold appetizers were waiting for more than 40 minutes, cocktails did not lag behind the set delay time. Spinach was replaced with arugula in the salad and they didn't even warn about it. Lida velvety draft beer is worse than tap water, except for the color and name from the menu, there was nothing from it, I refused. Desserts were waiting for a very long time, so I had to give them up and ask for a receipt, which incidentally included the cost of desserts and draft beer. After our check, a new one was brought. In general, I won't even go to the toilet in this place!
And of course the reptiles are super!
It was always comfortable, delicious and pleasant. The last time on March 3 was trash: the hookah was carried for 1.5 hours and as a result it was burned, redone, the salad was waited for an hour, and the soup was 1.5. The soup turned out to be too salty so that it was impossible to eat. At the next table, other customers were also outraged because of waiting 1.5 hours for their dishes. The situation is saved only by animals, they are cute. I don't want to go there any time soon.
The service is extremely slow!!! We have already come to dessert while the drinks were brought ((( I also recommend the chef to work on the menu and its execution! It's time to paint the walls
The place is just a cannon , in addition to the atmosphere, everything is done quickly and tasty , we have been coming here for more than the first time and we advise everyone!
Snakes are just love
The idea of the interior is not bad.Terrariums.It will be interesting for children! It takes a very long time to wait for an order.Dishes for four .The waiter Misha is nimble, polite and friendly!In principle, it's not bad!
We spent the evening with a company in the Amazon.I liked everything very much.Great respect to the staff, friendly , attentive.Very quickly served.The food is delicious .But the most attractive thing is the terrarium. TOPCHIK
It is a very atmospheric and unusual place. An interesting idea with reptiles, the staff is polite, the food is very tasty and a lot of original dishes. Definitely did not regret coming in.
It was not possible to check the advantages of this institution for yourself. We got acquainted only with the cons. In a few days, we booked a table for a certain time, and three guest suites were added to it. When we came to the institution, we hovered at the entrance for a long time, because the staff did not notice us at close range. In the end, when we were finally taken to the table, we were informed that there were only two cooks working in the kitchen, they could not cope, and therefore the pre-ordered gastronets would have to wait at least an hour and a half, and maybe more. And in general, they suddenly ran out of food, so the waiters had to run to the store and buy the necessary ingredients. Given the fact that it was already 9 o'clock in the evening, there was no desire to stay and wait in the hope that the order would be brought by 11 o'clock at night (unless something else runs out). And it is unlikely that you will want to waste time on this institution again.
a terrible place, full of unsanitary conditions, through the crack that is near the door to the kitchen you can see what is happening in the kitchen and it doesn't look very good, to put it mildly!!! the toilet is bad, it smells bad, and this idea of the owners with a cloth all over the toilet, which absorbs everything, is not clear. the dishes are small for their cost.cockroaches and crickets are crawling around the hall. There are stains on the walls, and there is one big stain on the carpet at the entrance. one star is here only thanks to the good staff and delicious cuisine, everything else is one fat minus. We won't go there anymore and we won't advise anyone.
I visited for the first time as part of the gastrofest. I liked the dishes, there are no complaints, sushi and Bao are generally a complete delight. But here's the trouble with the service... When we first came in, no one even paid attention to us, until they themselves began to clarify that we had a reservation and where our table was. Then they brought the menu and forgot about us again... There was a very long delay during the serving of dishes, 2 dishes and then almost an hour of waiting... Plus, we wanted to take a photo with a snake and a chameleon, because this is a feature of the institution, but they refused us. We were in the evening, and I can only attribute this nuance to the fact that the animals were tired during the day, and in this case I am on the side of the animals! But, the next evening, a friend visited the same institution and calmly played with a snake. Hurtful
Not a bad restobar.
I took them to the gastrofest, Seth. I liked everything . Serving in time, to taste is also top. Inside there is an interesting interior, there is a zooterrarium with manual chameleons, I recommend it.
The service is excellent, waiting for dishes with a small load of the institution is a little more than 2.5 hours))) Well, guys, it's not serious))
Everything was delicious, however, I won't go here anymore, because I'm not ready to wait for soup at 2:15 anymore. (We were there on a weekday)
The place is very interesting and beautiful. The prices are acceptable, the staff is polite, I liked the dishes! the only pity is that it was not possible to get acquainted with the inhabitants of this institution..
We ordered food, paid immediately, and received a notification that they would be delivered in 2 hours. 2.5 hours later, they tried to call the cafe and clarify the delivery time. All phones were unavailable!!! As a result, the institution canceled the order, but we found out about it from the SMS, they didn't even bother to call us. The refund issue is still open...
We visited this institution in Orsha. The Caesar salad had poorly washed leaves, sand, and the loaf was not fried, but simply cut into large pieces. The meat cuts do not match either the price or the photo on the menu. Dirty hall, flies. We have not tried draniki, one type of dish discourages us from trying.
We went to try the gastro set, the portions were small, the food tasteless, the service was low, we waited for the waiter for 10-15 minutes, although there was no workload, everyone passed by with dissatisfied faces... Prices are above average and this is completely unjustified, very long and not tasty... They ordered a call from the drinks, but they brought warm pepsi, the price of 0.5 pepsi there is 7 rubles , guys have a conscience ...there is no such mark-up even in Amichi...in general, I do not advise anyone if you do not want to leave in a bad mood and without money (((
Delicious, friendly, interesting.
We were in the afternoon, I really liked that there were no people, at that time there was still a 20% discount on the menu.
The food is just fire, everything is delicious. Also, it is impossible not to note their colorful design, animals at the entrance, kind staff. But unfortunately it takes a long time to wait for food, but it's great
We came, half of the tables are free, but supposedly there is a reservation everywhere. We stayed at the bar, then moved to the table, they said that there would be a long wait of about 50 minutes, after 1:30 they brought the first course to a friend, they did not bring it to me and then it turned out that my dishes were taken to another table. There are no words
3 only for the staff. The guys are friendly and very courteous. As for the kitchen ... Inedible from the word at all . We ordered burgers .They were cooked for 40 minutes, they were taken out cold, there is so much sauce that it is impossible to eat without gloves (kst gloves are bought separately 75 kopecks.) In general , the kitchen is disgusting . The door to the toilet deserves special attention, to which you literally stick because it is in some incomprehensible substance. Pets are cool )
Cool guys are working. The food is delicious. The girl told me about the pets. A good hookah. Of the cons - an old renovation, it would not hurt to refresh
The first case.
We booked a table for the gastrofest. We couldn't cook the set because we ran out of ingredients. We left.
The second case.
We ordered a takeaway set by a certain time. As a result, I had to wait another 20 minutes. We didn't have time to do it by the time. Yes, and the carrot ran out in the process)
Conclusion: there will be no third time)
No service and no organization either. Apparently, the owner of this institution is satisfied.
Why expand the institution itself and take on the republican fest if the process is not debugged, but in fact it is not there.
I do not recommend it
The menu is good, the idea with the replicas is interesting, but the waiter we came across was either inexperienced or absent-minded, took away the utensils and plates while the dishes remained on the table. As for the food, it tastes good, but first they brought us a burnt waffle, but then they corrected themselves and prepared a new one.
In principle, you can go and sit in the evening, but the staff needs to be improved!
Disgusting service, booked a table in advance, nothing was prepared, the waiter was waiting for 15 minutes, the hall was half empty, everyone passed by without paying attention ...
Prices are above average, the repair is mediocre ...
Alcohol was brought closed and not even offered to open, I had to open with my knife 🥲
From food, ordered a gastro set, tasteless and lean, portions are very small
They wouldn't have come back a second time…
The only young man, Mikhail (probably a waiter), was very polite. That's where the pros ended.
It is a pity that such a large room was occupied by this nedozavedenie.
A long wait for the waiters, I won't say anything about waiting for dishes at all, they ordered Philadelphia rolls and it seemed like damage, there was such a thin slice of fish in Philadelphia that there was no sense in it, noodles were boiled into porridge, drinks at brutal prices ... the interior, as they say, was "made of what it was" ....
It is necessary to be, and not to seem guys, everything is very sad (
The establishment attracts with terrariums. The pizzas are decent, very tasty. I did not like the Norwegian fish soup, it was not cooked according to the recipe and description, I came to the cafe to eat it, so the impressions are spoiled.
The original kitchen. I liked beef carpaccio with porcini mushroom ice cream and Thai waffles. Lisa is a wonderful waitress and guide. Cool reptiles
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Show business's response
Art Bara
Level 4 Local Expert
September 21, 2024
A hot, stuffy room with the smell of excrement from the terrarium. With a barmaid who is not interested in what you want, she is interested in a friend who probably came to her and "sleeps" behind the counter, scattering his hoodies and things on all the other chairs. She doesn't know what kind of ufoburgers are left, she can't find them in the QR menu. There is only a desire to leave. I've tried guys - it's already been 3 times, attracted by the new menu. The idea of the cafe is interesting, the new menu is great, but the staff is not interested in customers.
One of the best cafes in Mogilev in my opinion. Especially cool is the presence of an interactive area with reptiles and snakes. 🙂 Food is also on the level. 👍
An extremely unpleasant aftertaste after the establishment, the interior and the reptiles are among the advantages.But the staff is definitely incompetent in their work, there is no customer orientation at all. As a result, it was not possible to smoke for the first 20 minutes due to excessive strength, to which the hookah master said that some kind of new tobacco and accidentally turned out to be stronger than the declared one.Next, there was coffee in the order and 200ml was declared on the menu, and as a result they brought 2 times less.
for the 2nd time, I decided to go to the institution with my husband and booked a table in advance, but we were late for the time, we were warned about this by phone, to which they replied that this was not a problem. I asked for a table in a certain room, but my request was not fulfilled, I said so and they still sat us down there, but they told us to wait 10 minutes until they prepared it. The table was sticky and wet, but we stayed.Further, according to the menu, there was no order for half of the dishes, the last straw was the 3rd position on the menu, which also did not turn out to be.
Conclusion:if you want to look at the reptiles, you can go in from the street and touch them, many do so, creating a huge crowd of people at the terrarium. The menu-half of the dishes are missing, they cheat on the declared portion yield, there is no customer orientation.
It is not worth wasting time and nerves in this institution
Yesterday we visited this institution and were disappointed. The evening was ruined.
Firstly, we waited for our dishes for an hour, despite the fact that 1 table (we) was sitting in the hall.
Secondly, the waiter does not know how to communicate with visitors. When asked how long to wait for the dish, we were answered "30-35 minutes, or maybe more, I do not know."
Pizza dough is bland, not tasty.
I do not recommend this institution to visit!
They were dissatisfied with the institution. I got a piece of iron in a dish. Soy sauce and wasabi did not go to the rolls (there is the thinnest layer of fish on the rolls themselves, we can say that there is practically no fish), the tables are dirty, the waiters do not see you (we also practically did not see them). The food is tasteless, bland, a plus sign can only be put for a duck, it was tender.
We were on the summer terrace. The chairs and the table are covered with dust and ants. The service is not bad. The food is edible... but we won't go any more...
Having previously booked a table for the gastrofest and coming to the establishment, it turned out that there were no gastrofest sets, after half an hour of consultations with the waitress, it turned out that all the main menu was missing, Saturday evening was spoiled, the establishment and service were terrible.
At the entrance, the children and I were assured that the order would have to wait a maximum of 20 minutes. The result was 50. The beer was poured immediately and after 50 minutes it turned into ... When the beer set arrived, it turned out to be not the one we ordered, we waited another 20 minutes. It's just some trash... There is dirt on the floor and unsanitary conditions in the toilet. Everything in the establishment is saturated with disrespect for the client. I give one star for allowing you to touch reptiles with your hands, I give the second star for dishes that taste good. The waiters are some kind of schoolchildren, the prices are very high. In general, 2 stars are not higher.
We came with the company to have a good time, ordered three portions of waffles and udon. An hour later, the waiter came up and canceled one of the portions of waffles, because they were over. We waited for the rest for 2 hours. We wanted to call the waiters to cancel the order, but they ignored us. Disrespectful attitude of the waiters, on YOU. Of the pros, cool snakes.