Ami-mebel
91 review
August 21, 2024
Before buying from this store, I advise everyone to read the reviews!
And so ... it's a pity to put even one star here
We placed an order for a sofa on 07/14/24 and paid the entire amount of the invoice, they said it would be ready within 14 working days, as a result, the sofa was brought only today 08/21/24.. and that's because I had to call the hotline! But that's not all.. when assembling the sofa , she refused that not all the children reported that the process was slowing down again .. The store said it wasn't their problem and they couldn't do anything about it! And in general , there can be no such thing that would not be reported !! The irresponsibility of the staff and my terrible attitude towards customers!! I will never contact this store again in my life! They are not professionals.. and that 's putting it mildly , I 'm not talking about the factory ! In general, think about it before making expensive purchases there! Spend your energy, time and your nerves. As well as money!!! Cheap is not always equal to quality both in service and in the product itself! I will leave negative reviews about this charade wherever possible!! And yes, I will write a complaint!
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1
November 9, 2024
Not a store, but a damn thing. We wanted to buy kitchen organizers, which we just couldn't find in the store. And there's no one to ask. There are no consultants on the floor at all. At the checkout (to ask the cashier) it is impossible because of the huge queue.
And the rating on Google maps is 3.7⭐️. Which is an order of magnitude lower than on Yandex. And empty ratings without a rating shaft, which indicates a paid cheat.
See original · Русский
September 13, 2024
A good store. Of course, there are always a lot of people, but what can you do. There is a large selection of products
See original · Русский
August 26, 2024
The disgusting impression is about this particular outlet. I live opposite, and if I suddenly decide to buy something in the Ami store chain, I will bypass this object. Boorish and incompetent attitude on the part of employees
See original · Русский
November 11, 2024
the service sucks. you approach one employee to find out if there is a plaid, he sends it to the cashier. they say, "look at the shelves or in the baskets," while no one tried to help or direct.
thank you🤡🤡🤡
See original · Русский
May 31, 2024
The main thing is not to confuse their entrance with the restaurant, as everyone who comes for the first time does! :) Good choice, great prices. And if there are discounts, then fire at all! I bought hammocks from them, cushions for sitting / lying down, a tourist table with chairs. Everything has been tried, everything is fine!
See original · Русский
April 11, 2024
Unfortunately, I did not think of reading the reviews before buying, and so I probably would not have contacted them initially.
We had an urgent move, it was necessary to buy a bed with a mattress, we came to the store, looked, chose the bed, mattress ourselves, went to the checkout to make an order, they found out that the colors of the bed (which is just the same in the store and we wanted it initially) are not there, we were given a choice three colors, we chose one of them, signed a contract, we were told that the bed and mattress would be available in 15 working days, it suited us, just in time for the move. We left satisfied.
Also, a little later, we ordered a closet, with the same nonsense coloring, we chose from what was there, the closet was available and literally a couple of days later it was already with us. We lifted and assembled the cabinet ourselves, after unpacking it turned out that there was a chip on one of the mirror doors, which was most likely made before packaging, because there were no glasses in the foam. Unfortunately, it was no longer possible to prove this fact, because the cabinet was unpacked a few days after delivery, all the documents had already been signed and we just accepted it.
Let's go back to the bed, we waited for her for a total of 25!!!!! WORKING DAYS
They can't say anything on the phone, they came to the store and didn't say anything specific there either, they dialed on Friday evening (25 business day) and said that within 2 days we should come and deposit the rest and we can take the bed. When asked what would happen if she could not arrive within 2 days, the girl grinned and said to read in the contract. In general, we went on Sunday evening, paid the balance, ordered delivery and only on the 28th working day we had a bed.
We have been waiting for her for almost 1.5 months 🥴
And the contract also stipulates that they can unilaterally extend the period of furniture manufacture by notifying the buyer about it in an SMS. 🤦
In general, just don't get involved!! It's not worth it 😬
See original · Русский
3
May 22, 2024
The staff is trying to deceive customers
We wanted to buy chairs (15.05), called the store, said there were showcase samples available, we agreed, made a reservation. Upon arrival at the store, it was these chairs that increased in price by 2 times, the price tag was new. On the website, these models cost 160, on the stock 120, and after my booking, the price jumped to 200p.
The staff, when asked why, said that the action was allegedly over, although other models in other colors cost 160.
Also, the display samples were defective, but I was not offered any other prices. The seller fussed, didn't explain anything and said, "then won't you pick it up?"
The same chairs were eventually taken from another store for 120 rubles, please pay attention to the conscientiousness of your employees.
See original · Русский
April 15, 2024
A large store with a huge selection)
Friendly consultants and sellers, only sometimes they work slowly, but otherwise I am always happy with trips to your store! Thanks)
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1
December 10, 2024
Very good inexpensive furniture as well as positive and helpful staff
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July 25, 2024
There is no loyalty in this company and there are no employees who know the nuances of their work. It all started with an online store: I called to ask if it was possible to bring a defective product to any store or only to the one where I bought it, they replied that it was in the one where they bought it (but as the physical store administrator explained, it was actually possible in any store). I brought the goods with a marriage for 40 rubles and was told to write a statement. She wrote that the exchange was of high quality, asked about the timing, they said literally 3 days and they would call you (but they said that this product was not in warehouses, so they would most likely refund the money, BUT they did not say that they would have to go to their store again and write another application for a refund and wait again, when it is reviewed, and go back for the money). 10 days have passed and I'm calling to find out what's with the application (7 days according to the law for consideration of the application), the application is approved and we are waiting for the goods, okay, how long? They replied to me within 30 days. I don't understand where they took 30 days from, the law says 14. I come on the 14th day to collect the money, to which they answer me you did not write that you want a refund, write a new one and wait. The problem is that I have to go far to this store, respectively, if they could not pick up the goods for me in 14 days, you make a refund. And to the question, show the document where they took 30 days, the administrator brought 1 a4 sheet where a memo about the deadlines is printed, without an act, without seals, without references to the law, just 5 paragraphs on a piece of paper is this a document? Okay, I can agree that maybe they have 30 days inside the company, but firstly I was not notified of the deadlines, and secondly I was not given any signatures that I was ready to wait how long. What is the outcome? No one went to the meeting, the administrator stood there, shrugged his shoulders, said that nothing depended on him here. If the product had been significant, she would have demanded compensation for the violation of deadlines. I do not recommend this network at all.
See original · Русский
November 17, 2023
I bought a wardrobe in this store, and from the very beginning I ran into problems. At first, I was not warned that the delivery would not be made from the store, and I had to pick up the cabinet at another address, there is also no such information in the contract or in the specification. When they called to confirm that the order was ready, the store staff told me to come, pay for the order and pick up the cabinet, which implies that the goods are in the store.
The next day, in the store, after making the second part of the payment, I found out that I could not pick up the cabinet from the store, the store staff claimed that all the goods that are in the hall are demonstration, there is no information on the price tags of the goods in the sales hall. However, when I specified where to pick up the goods, I was sent to Surganovo Street, which I consider unacceptable. In addition, the service in the store was just terrible, and I could not get the necessary information or help. In general, I do not recommend buying from this store due to poor service, insufficient information and unexpected costs.
See original · Русский
1
December 12, 2023
I bought a closet in this store. It was made for two months, although when buying it it was said that with 100% payment, a maximum of 15 days. When trying to figure out why it took so long? Everyone only rudely replies that it is made. As a result, the cabinet was brought, there were no components (68 screws). The edge is radically different from the main color. And they couldn't call to complain, so they gave it three days. They brought it on Friday, they collected it on Saturday, and Sunday and Monday are days off! It's a disgusting store. I've never bought anything in it (except for the closet), and this situation has shown that I won't go into it anymore
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1
October 16, 2023
Although the area of the store is quite large, there are fewer and fewer goods. If there is a choice of fabrics, the furniture is presented in a poor assortment. The shares are rather a fiction, since the price of the products on the stock may even be higher than usual. There are problems with the availability and quality of goods.
See original · Русский
September 7, 2024
Wonderful store!!!
No extra money!
To you in Ani!
Cheap and angry!
See original · Русский
August 19, 2023
A good big store, there are many products, you can walk around, sit and buy and understand what you are buying. The only disadvantage is that it is difficult to choose to find a sales consultant.
See original · Русский
June 11, 2024
09.06.2024 ordered a sofa, paid for it. The pickup was indicated. 06/12/2024 they were taken away, brought to the country outside Minsk, and there are no pads. Well, how is it?
See original · Русский
October 13, 2023
We ordered a cabinet, at the conclusion of the contract and with prepayment they said that it would be ready in about two weeks. As a result, we have been waiting for 60 working days!!! This may not happen to you. But it's better to overpay and look in another store. And another big minus is to take advantage of the delivery of the furniture that they offer, if some part of the furniture is damaged during transportation, they do not reimburse anything, this is spelled out in the contract.
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1
December 21, 2024
The staff is good, the product selection is huge
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July 8, 2024
We bought a sofa, it turns out that the pads on the handles are bought separately (why can't they be immediately included in the price, because they are needed anyway). But they were not available either, they said they needed to go to the production for them themselves. There were no legs in the kit during assembly, so I had to go to the store again. None of the phones listed are responding. I do not recommend this store! I can only note that the sales consultant was polite and explained everything that needed to be explained.
See original · Русский
November 21, 2023
From the three stores I called, to Petrovshchina, Malinovka and near Yakub Kolos, to ALL the numbers. None raised, so I bought what I wanted, not from you, but on the WB. The sediment will remain for a long time.
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3
December 16, 2023
I bought a sofa, made a 100% Payment.They said they would deliver it soon.That the sofa is sewn.And it stands in the factory.It was never delivered.I'm calling to say that I'm not ready , that I'm ready .I still can't get the truth out.
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2
January 4
I'm sorry that I didn't read the reviews right away.
We paid immediately.
The cabinet was brought in, there are not enough parts, and one box is actually from another larger cabinet.
It's too late to go, tomorrow I will definitely write in more detail in the complaint book!
See original · Русский
April 17, 2024
A good big store with a good selection and availability of goods
See original · Русский
December 22, 2024
The store is large, there is a selection of goods.
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November 29, 2022
The store is terrible and so are the sellers. The girls are sitting and discussing their problems, they do not consult on goods, for which they receive a salary- the question!! They say one thing, but in fact it turns out another, in simple terms - They lie looking into your eyes!! And the shop at the Factory in Baranovichi is generally tin!! The staff is not competent at all!! They don't know the assortment at all,
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8
June 12, 2024
A good furniture store and other nice things
See original · Русский
June 3, 2022
I bought furniture from them, a Cologne wall and a corner closet, according to the promotion. I assembled it myself, it looks beautiful, and most importantly cheap. Nothing has broken in 4 years, it looks like new. But the sofa was pumped up by the action, the steamroller moved out and fell apart in parts. The upholstery is very static. I also bought hangers and a lot of other stuff. In general, I recommend the store, except for upholstered furniture.
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1
May 22, 2022
A good store with a large selection of products and always pleasant discounts and promotions!!! There is always something interesting to choose!!! And the quality is not so lame!!!
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October 1, 2023
Anyone in general can explain why they are constantly announcing some promotions, and they have nothing in stock. Nowhere! What is the point of business?
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4
January 28, 2024
As a store, it's kind of normal... And the staff is normal.... But the beds are max. Load 100 kg
See original · Русский
February 23, 2023
The chair has 4 legs. Ami Furniture Titan decided that there were 3 of them. I did not know that such a mistake could be made at all. They refused to bring it, we will go ourselves to be responsible for your joint. The paper assembly instructions are incorrect, only YouTube helped.
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1
July 22, 2024
There are no employees who can advise on the trading floor.
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June 20, 2022
Overall, it's not bad. Pleasant discounts, which attracts customers.Good staff.At least I was served by a cashier girl, I was satisfied.
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2
June 27, 2023
The phones listed on the site do not pick them up for beauty. Not a shop, but a brothel.The order cannot be delivered during the pick-up time.
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7
December 3, 2021
A large inexpensive store, besides furniture, there are a lot of small things for cottages, gifts, presents. Promotions are frequent. The quality corresponds to the cost of the product.
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May 29, 2023
Parking space.
A fairly large assortment.
There are empty shelves....
The staff is busy with something, but not you...
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2
May 6, 2024
Very responsive staff!
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April 29, 2021
The furniture store is basically good! There are a lot of goods, the promotions are pleasing, but the work of the sellers behind the classes is a little upsetting! They often can't tell me, I shift the product design from one to another, this creates long queues! The administration needs to pay attention to this!
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1
June 22, 2022
A large store with a large assortment of goods, when there were big discounts, then generally pleasant prices were, if you don't have a lot of money, go to Ami, my advice to you)
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1
March 8, 2022
The disgusting staff worked on March 8th. They can't do their job. Disgusting attitude towards customers. When asked to check the completeness, they assured that everything was in place. As a result, I'm taking you back tomorrow due to a lack of parts. The most terrible attitude towards people and work.
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5
May 18, 2020
In general, AMI is a good furniture factory. Modern design, comfortable furniture, very good prices, a large selection. This particular store is not the largest. There are a lot of shops in Minsk, and this one is average or slightly larger than average in size. Not the entire range is presented, of course. But there is a lot to see on the spot.
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2
November 21, 2022
Not competent employees, talked through their lips, there is no interest in selling at all ..... I definitely do not recommend it!!!
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6
October 25, 2023
The area is large and there is parking
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March 23, 2024
I can't reach the store!
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June 6, 2024
Good selection and excellent prices
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January 4, 2022
Say nothing, but even though Chinese goods are often resold, things of poor quality are also sold...but you can snatch something from discounts. Therefore, they occupied their niche)))) cheap low
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2
July 18, 2024
A large selection
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April 5, 2020
The assortment is good, good consultants explain everything, show and tell. They will find the colors you need in the warehouses. We have encountered delivery problems. Firstly, a woman sitting on a computer is responsible for this, who does not really understand what is wanted from her. They asked how much the delivery to Kulman would be and to raise it to the 7th floor (the elevator does not work). It turns out they don't have particularly fixed prices, there was a loader standing next to her, whom she asked, "Mish, how much will it be?"
Misha counted in his mind about 100 rubles for a single light bed in disassembled form and a fluffy mattress. 🤷🏽♀️
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3
December 19, 2020
It's a terrible store. I'm standing in line and there is no limit to my indignation. You can't think of a worse service, in one cash register payment for cash and by card, in the second (which no one knows about) only by card. Only there is no information about this. There is only one cash register!!!!!! For such a store!!! One! Other free sellers are trying to help, but thanks to their help, the people behind me broke through their product before me. The queue is huge, it's not moving. I've lost a lot of time.
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