The service couldn't be worse. It was 07/18/2024. We really needed a serving table for an elderly person. After studying the issue, it was decided to go to the Stolitsa shopping center in Ami Mebel, on the way. Unfortunately, the store in the Stolitsa shopping center has closed. Next, we arrived at the store on the Logoi tract. The evening time is about 19, but there is still about an hour left before the store closes. And so, opening the door and not having time to ask the seller a question, she began her monologue in raised tones: "the store is closed, I will not serve you, I need to go take the goods" and all the same. We still managed to ask a question about the availability of a table in the store and we told the girl that we had seen the information on the website. And here something happened that we did not expect at all. The seller's ingenious answer is "These tables have been missing for a long time, and in general, do not believe our site." I would like to draw your attention to the fact that all this dialogue took place on the part of the seller, not that in raised tones, she just screamed at us. Of course, we turned around and left.
After calling the short number, we still found a table available in the store on Dolgobrodskaya and successfully made a purchase, pre-booking in the store and with a more pleasant service than on the Logoi tract.
The strange thing is, why does such a person even work in your largest retail if he is not interested in his job for a second?
Whether we will return to this store again, definitely not.
HR companies, however, pay attention to your future employees from the side of their communication with potential buyers.
I am not writing specifically about this store, but about "AMI" in general. I called the online store for more than twenty minutes to no avail, after a minute of waiting, the answer was: all operators are busy. I tried it through stores (retail outlets) - the result is similar. I got through to this store after all. The answer is, we looked at the warehouse, but you will call the big stores, maybe there is. I spent a lot of time, money from my phone, and "AMI", WHAT DID I LOSE? THERE IS A PRODUCT ON THE SITE, BUT I HAVE TO CALL THE STORES MYSELF. The disgusting work of both the site and the management of the enterprise.
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Артем Скороход
Level 5 Local Expert
July 20, 2024
We came to the store, started choosing the product, said that they were bringing it now and had to leave the store, look for it if you want or wait until we are free, there was no clear information about technical interruptions, the quality of the product justifies its price
It's not a bad store, it's a pretty good choice. It's not the most convenient location of the product, but it's just squeezed everything out of this room. The store is not bad, but there is not everything, and it is quite crowded.
The saleswomen are friendly, not intrusive.The information was provided and checked for availability.There is nothing bad to say, as well as good...A regular store.
Shop for three. It is small, inconvenient, and often there are no products for the declared shares. The choice is limited. Something small can be purchased.
The sofa was not brought as a set. Now there is a problem with the replacement. I will make a refund. Sorry for the wasted time...
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дима дима
Level 27 Local Expert
March 30, 2021
The choice is small, although the entire area is filled with the same type of furniture. The store is good, but I'm unlikely to go there a second time.