I ordered a set for pickup, the convenient location of the point on Kalvariyskaya, friendly staff, everything was prepared on time. The sushi is very tasty, the quality is just wonderful. Everything is fresh, there are a lot of fish and fillings, excellent rice, rolls are well and neatly twisted and cut, beautifully laid out and decorated. I was as satisfied as possible with the food from this place, I will order here again.
It tastes acceptable, but from those that have tried, they pull on the "good home version". The rice in tempura is quite "heavy", the eel caused concern, the cheese is not very tasty. The choice is generally small, not very diverse.
There are many issues with the service: they took pickup, lost the order, did not sign up for the phone, hardly found it, waited a long time.
Sushi may be delicious, but delivery is something with something. We made an order approximately in the interval 12.00-13.00, ordered the delivery of the set for 49.99 cream at 20.00.
They indicated delivery to the Castle shopping center, but the address was accidentally indicated to the shopping center of the Capital, the administrator called back and clarified immediately, adjusted the address, for which they received a fine of 5 rubles.
We're waiting..20.00-20.30, there is no one.
We call the call center, "wait, there may be delays, call the courier." OK.
We'll call the courier, "I'll be there in 20 minutes."
We call in half an hour, it doesn't take off. We call the call center, "I'll clarify now, the courier will be here soon."
We call the courier, "you are not my order, you have been transferred to another courier"
We call the call center, "I will clarify now.......the courier is already approaching you."
We are standing, waiting, the courier has arrived. We give 50 rubles (set 49.99), crumples, looks at the terminal, at us.. "5 rubles for delivery" (let me remind you, the administrator said "a fine of 5 rubles for an incorrectly specified address") Apparently they did not agree on it themselves, is it for delivery or a "fine"
We ordered sushi at one o'clock at 20.00, as a result we received an order at about 21.45.
And the cherry on the cake, we paid off, the courier turns around and quickly goes out without giving the sushi. After exclaiming "uh!!", he turned around and gave the order.
Thanks for ruining the holiday. I understand discounts, promotions, but you tell me right away, the delivery will be delayed for 2 hours and people will plan their time differently. You have broken the bottom, art sushi