A good store. Anti-allergenic pillows were needed, the consultant selected several optimal options and told everything in detail about each one. The quality is excellent. Everything was fine with the price.
Anyone who wants to sleep comfortably, contact them!
I bought a bed and a mattress. The consultant explained everything in an accessible way and helped with the choice. I am very satisfied with the quality of the mattress and the bed. Delivery works promptly)
Poor organization of the work of the company's employees. When placing an order, an employee made an error in the parameters of the bed and as a result the bed was not made correctly (the order execution period was delayed twice) - at the same time, pleasant communication with employees turned into a confrontation. It seems that they are deprived of the help and support of their superiors, lack information about the production of beds and solve their problems one-on-one with the client as they can and know how, stress is connected and of course employees take a defensive passive position (rarely get in touch, they say bluntly that they do not have information and nothing depends on them). I really want you to support sellers more on the ground and explain to them that a buyer in an unpleasant situation does not want to "strain" them, but it is simply important for him to receive his goods in accordance with the contract. Well, from the latter, I was very surprised by the promotion for pillows on the site at a cost of 49 bel rubles, delivery of which costs 25 rubles (almost 50% of the cost of the goods) without the possibility of pickup. The employee of the company did not work out the objection again, although he could, for example, offer to increase the cost of the order to free shipping (if it exists). In general, it seems that it is not very important to you who will buy what, apparently, everything is fine with you without customers.
Before that, I took a mattress from an unknown manufacturer and as time has shown, its quality is not very good, it lasted 6 months and began to break. We decided to choose a new one in askona, everything is indicated in detail on the website as part of a particular model, as a result I took the "ORIGINAL PRO 5.0 Mattress" I have been using for 3 months, I am very satisfied with the quality, convenience is at its height! I advise everyone!
An excellent store, competent consultants will choose the right mattress for every taste, we are not the first and do not want, the quality is excellent.
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SOSO MARI
Level 7 Local Expert
August 21
I bought furniture for the house in a great company and was very satisfied! The quality of the materials is at the highest level, and the design is simply amazing. The delivery is fast, without delays, and the assembly is error-free. I am very pleased with my choice and recommend it to everyone!
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Анжелика Вирилиаль
Level 27 Local Expert
July 15
We purchased a Promo Erica 160x200 mattress. The store manager helped us a lot with the choice, picked up the right option for rigidity and our budget. The quality is excellent, we have already tried it, it is moderately soft, it is comfortable to sleep.
We started repairs in the nursery, went to another store just to look. My daughter studied everything, touched it and chose a bed for herself. We chose the right color on the site, and immediately took a mattress and pillows for decoration - very convenient. Delivery is on time, helped to lift into the apartment. In the store itself, the consultant patiently listened to the demands of a small client, for which special thanks
The managers are wonderful, a pleasant salon, they helped us choose everything according to our preferences for a comfortable sleep, a pillow, a blanket and bed linen. I liked everything.
I bought pillows, the quality is wonderful. The girl helped, the service was excellent. She showed me everything and offered me options. I was very pleased with both the purchase and the help. Thank you very much ❤
Excellent service, pleasant discounts. And also I would like to mention a diverse assortment for every taste. Thanks to the consultants for their kindness and responsiveness
The best place if you need high-quality and reliable furniture for your bedroom. The price fully corresponds to the product. Separately, I would like to praise the friendly and patient employees (consultants).
I bought a Brownie bed (discontinued a month later). The delivery has arrived- there are not enough instructions and components.She asked to send instructions on Viber, waited three days- she already wanted to buy everything herself, it turned out they forgot to put 9 parts of the bed. The horror! The joy that the child will have his own bed is not at all.
The mattress was also taken from them, the quality is good.
The place is great. Competent and polite specialists helped with the choice, and the assortment is quite large, which I was confused about. The choice of goods is very large
My wife and I were tired of back pain after sleeping and decided to finally deal with this problem over the weekend.For a long time we looked at the bed along with the mattress in the shopping center, but found nothing.But then we decided to stop by this, as it turned out, really great store.I didn't have to choose for a long time, I advise everyone, the choice is great, and most importantly, all the goods are so high-quality, and the prices are sweet, that they bought furniture for the nursery past the bed and mattress)
We visited Askona in the TRYUM shopping center . We were very satisfied. The seller's attitude to visitors is very attentive, they bought a sofa with an excellent discount. Although there were no plans to buy a pillow and a blanket, but with the light hand of the seller, they bought it. Thank you very much.
Since there was no necessary product in the store, I made an order by phone, where they assured me that everything would be delivered by the New Year. As a result, no one called me once in all the days, I had to call myself on the 31st to hear that due to heavy workload, the order would not arrive before January 7. You couldn't have warned me earlier. In general, thanks for the spoiled mood and time spent.
Don't waste your time, but rather go straight to another store of this brand. We came to make a purchase, but they didn't really advise us, they showed us one option, although in another branch, which is several times smaller, there were already 5-6 such options.
Everything is cool! The manager is a professional, she approached my question with great trepidation, picked up a pillow and a mattress on which I want to sleep forever. Thank you for being there, thank you for your professionalism, great success and prosperity.
We bought a mattress with pillows. We saw only the pros! When buying pillows, we were measured on the shoulder, specified in what position we sleep, offered several optimal options that immediately somehow liked and suited for comfort. The mattress was also very satisfied! The mall is quiet and cozy, there is no fuss. We recommend it to everyone!
The best employees work, customer orientation is on top , they told us everything , they showed us an approach to every heart. Thank you for your work ❤
Good afternoon.I ordered a mattress and a cover for it.I received an SMS that the mattress in the warehouse can be picked up (Firstly, they did not inform me that there was no cover yet, but only the mattress in the warehouse; secondly, instead of the promised 3 weeks, I waited for more than a month).I paid, dropped the payment receipt, called that the car went to the warehouse, the girl said you can pick up
the payment, they see mine and then it started...The truck could not move, because it was not cleared or sanded, the driver dug out for an hour, during which time it was possible to prepare all the papers and give the mattress.But the driver calls and says that they do not want to give the mattress in the warehouse, I call the manager, she replies, "we will contact the warehouse now and they will give it to you."The driver calls again that the mattress is not being returned and I call the manager again.And so I counted I had 9 calls to the manager, on the 9th call I was just yelling, they were silent on the phone.I hired a truck that stayed in the warehouse for 2 HOURS to pick up my paid mattress🤦♀️🤷♀️The warehouse explained that the invoice was not written out correctly and had to be redone.They wrote out a TN, but it was necessary to TTN. I know that this can be done in 5 minutes, but not 2 hours, secondly, they DECEIVED and brazenly sent the driver with a bill of lading on the road with an 1800×200 mattress, i.e. they did not even redo it. The driver said that then they couldn't find my mattress at all!!!I'm terrified!!!And I will demand free delivery of the case to my region for such an appeal, which has not been available for the SECOND MONTH, they promised 3 weeks!!!
Disgusting attitude towards the client, they say one thing, they do another (refers to the time of manufacture) I am generally silent about delivery (it's worse than nowhere, they are buzzing all day, they promise to come, and at 22-30 the call "we will not arrive")
I DO NOT RECOMMEND IT.
Good afternoon! I would like to express my deep gratitude to the Ascona company and the best manager Elena. We bought a set of bed and mattress in the Home. Before they knew it, they were already sitting and making a purchase, which they are very happy about. We just came to check the price and see, but after seeing how the beds were assembled, there was no trace of doubt! Elena expertly demonstrated the advantages of Ascona over other manufacturers. We have not seen such a metal screed around the perimeter and rounded corners at any factory. The case around the perimeter is removable, by the way. But we haven't taken it off yet, it's clean. My husband weighs 130 kg and has a small child. It's been 2 years now and I still decided to leave a review. Elena picked up the mattress for our different weights. Sleeping is very comfortable. On the advice of my friends, they are already sleeping on Ascon too. Thank you very much!!!
Their beds are just a bomb!!!
Ordered in eco-leather. It's kind of stylish, fashionable! Well, it's inexpensive... relatively)
The cat died a week later. He probably got high - he had to sharpen his claws gently ...
We came to the salon, we thought there were services for tightening.
Cooler! It's all removable! I'm thrilled. We just re-ordered all the clothes for a bed made of some kind of durable velvet (corduroy-something-there)
a good store with a great product and the right staff. for a long time I was tormented by the choice between several models, but the consultant helped me decide. I am very happy with the mattress. My mother got the pillow, she is delighted. delivery is free of charge. straight for free, and not to the entrance for free, and then for money. I wish there were more such companies with good service and consultants
Very long waiting time for the order of the goods! Over a month and a half. There is no specific delivery time . In general, Ascona was disappointed with the attitude towards the buyer
We bought a tranmformer bed in Green City, consultant Ksenia, paid 5.5 thousand rubles. So, I strongly advise neither the store, nor the consultant Xenia, nor their products. the consultant deceived us on many points (they asked her if they would help move the old bed, called the exact geolocation where it would be transported, she replied that it would be no problem and it would cost around 30 rubles, as a result, they refused us, since, allegedly, they do not carry in Belarus, only in Minsk, they said that they did not they relate to Ascona, although the consultant claimed otherwise. The bed creaks during the transformation, everyone says with one voice that it will pass, but no one warned about it in advance, but they duplicate everywhere a thousand times that the transformation is silent.The mattress that the consultant showed in the salon was in a branded cover and very comfortable, but they brought us in a cheap synthetic and hard one, it turned out that that mattress was not for transformation, but about the cover at first I carried nonsense that, they say, they can bring us to the salon in another cover, that there is nothing here It's scary. At the same time, it is not indicated anywhere that the case may differ from the one stated and presented on the official website, and when you pay such money you expect to get what you saw, and not cheap. Mattresses are constantly moving out of bed. The claim was rejected and the response time was exceeded . You are welcome here and they call you only before the purchase, and when they "snuck in", they safely forget. At such a cost, the quality of products is very low and the quality of service is even lower.
We bought a Mediflex Spine Health mattress in the Ascona online store. The operator girl suggested which mattress is better to choose.
Thank you for telling me everything in such detail. We are satisfied with the purchase and the service is also good.
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Ванек Справедливый
Level 10 Local Expert
November 28, 2022
In the promised 18 days, they did not place an order, did not warn about the delay , a month later , until you write to them , they wrote that the order had arrived at the warehouse , and began to delay delivery , what for tomorrow , what for the weekend , etc. in general , do not set foot here anymore ( very upset!
I bought the last mattress not here, but in an online store. The mattress is good, but the delivery is disgusting. They promised to deliver it in one day, then disappeared and did not respond. When they found it, the delivery was postponed, then they called late in the evening. It's really late. And they said they would deliver it at 7 a.m. Bring it at 6 a.m. At 6 a.m., Carl! Then they told me that it turns out not their delivery, but some kind of service, that something happened there ...
all the questions are answered by a girl who does not solve anything at all.
Service and logistics are a complete bottom. The mattresses seem to be good.
I bought a base with a mattress, made an order online, called back quickly, the girl on the phone answered all questions clearly and in fact. We called back after the delivery, agreed on the day and time. They arrived on time. The quality of the product was pleasantly surprised. I am very glad to meet Ascona :)
I bought a pillow from them, it was packed in 2 months. Although they assured that it was a super-technological filler and so on. I don't set foot on them anymore, and I don't recommend it to others.
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Михаил Мицкевич
Level 9 Local Expert
September 4, 2021
Everything is high quality, fast delivery, courteous staff