Astana
63 reviews
October 5, 2024
I liked the good location (near the bus stop, exchangers). Surprisingly very good breakfast, low price per night. Of the cons: loud music plays until 00:00 and very old furniture in the room,
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October 1, 2024
A very run-down hotel. There is a strong smell of sewage in the room. It is not possible to open the windows, as the room overlooks a busy highway and is very noisy. The furniture is old, the lighting is very boring. There are problems with television, it is constantly turned off. You have to go to a nearby cafe for breakfast. I really do not recommend this hotel. I moved out without waiting for the end of the paid period of stay.
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June 15, 2023
Considering the price tag, the conditions are acceptable.
Slightly worn furniture.
The air conditioner did not work, there were problems with TV remotes too, the TV itself had a small diagonal.
The location is not bad, but a little far from the main tourist locations of the city.
Of the advantages:
Spacious room,
A huge bed
High ceilings
Large bathroom with bidet, hygiene products available (soap, shampoo, toothpaste and brushes)
Disposable slippers.
It's clean enough, but the linen is not snow-white.
The breakfasts are standard, without a choice, but delicious and hearty, served at the nearby Fort Verniy restaurant.
A small investment in the renewal of the room stock and marketing will not be superfluous
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3
1
August 10, 2023
I put a plus for the location. This is the center of the city. The second plus I will give to the staff, they are trying. And the air conditioner . It worked well. That's all the advantages. The room was so smoky that I wanted to run away right away. There are dirty spots on the wallpaper. Cigarette ash holes on curtains, on mattresses, on bedspreads, on the carpet. Tulle is fine with holes, but it is very dirty. In the room, the sofa, with the upholstery completely wiped off, is covered with a terrible blanket on top, which constantly slides down and exposes this terrible sofa. Bed:we converted 2 beds into one, but with two mattresses that slide on plywood and constantly move apart, forming a hole in the middle. The mattresses were probably brought from the trash, they are all stained, holes and it is impossible to sleep on them. We also saved money on linen. Two spreading mattresses were covered with a tiny sheet that barely reaches the borders of the bed. During sleep, with any movement, you inevitably end up on a smelly mattress.I strongly do not recommend this hotel. I suffered for 2 nights and ran away.
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2
1
November 8, 2023
Good value for money. There is everything you need: a comfortable clean bed, a warm shower, a kettle on demand :))
The furniture and interior certainly leave much to be desired, but just to spend the night is a great option.
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2
July 29, 2024
Price is quality,there are cockroaches,they are cleaned so-so,breakfast is porridge,fried egg,bread,pancake or pie)in the room there are glasses and a glass
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October 4, 2024
The only advantages are the price and the staff, they are super! The hotel is old, Soviet-era, with old walls and leaky sofas.
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October 2, 2024
Very good staff. But the hotel is terrible. Cockroaches, broken furniture, broken TV, music blaring until two in the morning
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December 7, 2023
I do not recommend this place; the price per day is high, the room is dirty, the mattresses are in terrible condition, there are cockroaches 🪳 WiFi does not catch in the room, and if it does, it does not load at all (it was important for us to work), we had to buy SIM cards with good Internet; there are also problems with air conditioning; the room was on the sunny side, it was very hot, the air conditioner was turned on at 16 degrees (minimum temperature), but the air was warm; but the breakfast is good because it is in a nearby restaurant 😇
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3
September 17, 2024
I called 4 times, they don't pick up the phone, and they take the money for an international call. I arrive at 3 a.m. How can I find a hotel then?
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June 12, 2023
The room is smoky, all the furniture is old, the water pressure in the shower and sink is very weak, the shower is cold, then boiling water, the air conditioner almost does not cool, the TV does not work, in short, this is the worst hotel in which I had to stay.... By the way, the photos in the advertisements do not correspond to reality ... One of the advantages is the location of the hotel, good transport interchange and various infrastructure within walking distance
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4
1
July 9, 2022
Very convenient location, courteous staff, very quiet and peaceful, and most importantly a chic restaurant, such delicious and hearty breakfasts, and what gorgeous set lunches. And the prices are very reasonable, which is not a little important nowadays.
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2
4
February 3, 2024
The hotel is good but old, there are bedbugs, the whole body itches with sweat. In general, the location is very convenient.It is worth making repairs
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November 12, 2023
There is no payment via card, there is no transfer at the reception they ask to pay in cash, and very rude attitude towards guests
Ps"a girl aged and with short hair was sitting at the reception desk "
It was on the evening of 12.11.2023
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1
January 10
It was clean and cozy only at breakfast!
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February 20, 2022
I put 5 because there is a good hostess at the reception, a Kazakh woman who always greets warmly, gives breakfast, and it is always different, the hotel rooms are so-so, average, but clean and cleaned often, of course it is noisy, but it is in the city center so that everything is nearby, all shops, snack bars, advantages for travelers, tourists, threw off my junk, washed my face and went for a walk around the neighborhood, by the way, it seems to be around the clock and let's say if you want to walk in the evening, you come back whenever you want, so everything is cool, I completely forgot there is a cooking shop near the hotel, the food is inexpensive and delicious 😘😘😘
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2
3
October 12, 2024
If you miss cockroaches, welcome.
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April 2, 2024
A beautiful, clean city. Friendly people!
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2
November 29, 2022
We were vacationing with my husband, at first we were offered a suite in quotes. The room is far from a suite, it's just terrible. On the second day, we asked to be moved to a junior suite, which turned out to be much better. Breakfast in the beautiful place of Fort Verniy. In general, we liked it
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3
August 19, 2022
There are springs sticking out of the sofa. They are covered with a blanket so that it is not visible. There is no table or chairs. Everything is miserable. The battery burst so that they did not wipe the water, they brought some kind of rag and threw it on the water so as not to wipe it and left .One plus is that breakfast is included.
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3
April 4, 2023
The rooms are dead old . Space prices . The advantages are all nearby . Supermarkets . A snack . The shops.
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5
October 15, 2021
3.Only for a convenient location and a large room and that's it! Otherwise, the twitchy administrator with a disgruntled face, the furniture is dead..a sagging sofa, a shabby wall and a coffee table, a torn curtain in the bathroom in general, linen like in a children's sanatorium, small and short, the carpet in the bedroom is dirty...in short, room cleaning begins and ends only with the presence of a trash can package...
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4
1
May 16, 2023
Good service. Cozy, modest, quiet,
And not expensive.
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3
3
August 20, 2023
I would like to change the furniture, especially the sofas, all torn up. The whole view in the room spoils.
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1
1
August 4, 2023
It's dirty, there are cockroaches, towels with dark spots, torn, the shower water seems to be running out.
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2
1
January 8, 2023
I would put 2 stars for the fact that the rooms are dead, there is a problem with hot water, be careful, it can get very hot when it seems to be already normal. There are small cockroaches in the room. There was a so-called junior suite.
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3
1
November 28, 2024
Well
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February 5, 2023
The breakfast is great, but the room does not pull for the amount that is being asked. There is no curtain in the shower, the floor is wet, there is no rag.
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November 20, 2023
Not very administrator vopschem I do not advise
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2
August 2, 2023
The rooms are clean. The service is super
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2
January 12, 2024
The old hotel. Maximum of three stars
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September 24, 2021
The homeless hotel. It will be checked in if you travel super plus on a budget. Cockroaches, dirt, and water do not always reach the rooms. Breakfast is served at such a time that if you come for work you will never make it in time
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3
1
May 19, 2023
Everything needs to be updated, furniture, doors, etc. everything is shabby.....
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4
January 26, 2023
There are cockroaches in the room, music was playing on the ground floor at night (there's a restaurant there) and the windows were shaking in our room. We went to spend the night in another place, as it was impossible to fall asleep
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4
August 14, 2023
Everything's fine
I recommend
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2
2
March 17, 2024
There's even breakfast!
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June 3, 2021
The place where the staff makes the hotel. Even if the rooms are not new, there are some things missing, but the attitude of the hotel staff makes you remember and enjoy visiting the Astana hotel in Almaty
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3
2
January 13, 2023
Very old rooms and broken furniture. We haven't cleaned up in 4 days.
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4
September 18, 2019
It's high time to switch to electronic keys. The room is huge, but why all this space? Irrational. A suite room. There is nowhere to hang outerwear (and clothes in general). There are only hooks in the bathroom. The curtains are not deaf, the light and noise of the avenue make their way at night. There are no means to care for clothes and shoes (even the horn is missing). Of the hygiene products, only a toothbrush is worthy of attention. There is no desktop, no place to work. There is no phone, if you have any questions, you will have to walk to the party.
The room is clean. Four towels and one bathrobe (the room is served for two). The room is clean, as well as in the hotel as a whole. White sheets. The bed is comfortable, the mattress is not crushed.
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3
1
December 16, 2022
A leaky hotel, blowing from the windows, waning. but there is breakfast.
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4
May 20, 2023
A very good hotel for your money.
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1
4
November 11, 2022
Untidy, uncomfortable
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3
August 18, 2022
Oh
thank you so much
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2
3
April 9, 2023
Very bad
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4
September 16, 2019
The cashless payment terminal did not work at night - I had to look for an ATM at one o'clock in the morning. The suite has the most ancient furniture, the smell of mustiness. Only two towels.
But it is very inexpensive.
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2
1
August 15, 2022
The furniture is old, the bed is not bleached, the shower is broken
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3
April 9, 2023
Scary
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4
October 13, 2020
Convenient location, well served.
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3
1
December 19, 2019
A cozy hotel, friendly staff, reasonable prices.
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2
1
December 10, 2019
A nice, simple hotel. It is convenient that the time is counted from the moment of check-in.
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2