Good service, although there are more and more quality issues with new cars. While I was waiting, a man complained next to me, but the fact that the air conditioner does not work in the new Santa Fe. For me, when running 4,000, an error occurred on the box, which was not seen in the service as a result. At a run of 9,000, the air conditioner drive began to make terrible noise. I came to the FACT that there is no noise and no problems, the molding on the right side has fallen into disrepair, but at least they recognized the replacement under warranty.
Hyundai Car dealership. Official dealer. Astana Motors Group of Companies. There is a Trading program. Good staff. Quality service. A representative of the car dealership is sitting in the showroom to apply for license plates and a vehicle registration certificate, it is convenient that by applying through a representative while you are eating at the car dealership, your numbers are already being prepared and you do not have to stand in line there.
Hello, I am very sorry that I contacted this dealer.
My car was bought from the salon of 2023 elantra mileage 26377 km and there is already a problem with the crankshaft sensors, the car is still allegedly out of stock in Hyundai premium, well, I asked in return to give a replacement car was REFUSED
The head of Nozigum and their subordinates, it seems to me that it is necessary to conduct trainings on working with clients, this is my opinion, when you come with a problem and treat it as if you feel guilty about everything)))
Dear Hyundai Premium employees
I have a car loan that I pay 30.000 tenge monthly, and I paid for this loan thanks to my car, which is still in your service now and which you do not know when you will fix it.
I asked you, I ask you to provide me with a Replacement Car.
I ask the heads of hyundai premium to figure it out and give at least some kind of answer, because I am not satisfied with your service department from their answer.
1) why don't you tell me when my car will be repaired?
2) why don't you present a Replacement Car to customers whose car is in your service
Obviously, there is a demand for cars in 2023.
People, like in a bazaar. They showed me everything, it's expensive if you take a regular loan, because the overpayment is ~ 100% for 7 years with a 10% down payment, but these are the conditions of banks.
The right color, as in the showroom, is not available, elantra does not know how long to wait.
It would be great to add the norms of the lending program.
He is in the top 10 of the strongest companies, the leader in cars. Excellent salons, quick approach to customers. They don't impose extras in this, they are well done, keep it up.
A real PREMIUM CAR SALON. Managers are very respectful.
Personally, I was served by a guy - Yerkinbek. Accompanied the purchase of a car “From and To". Offered different options. In the end, we found what we were looking for.
Был на сервисе! Всё чётко, по делу. С приятными бонусами в виде бесплатных напитков в кафе, такси в случае если вам нужно срочно ехать куда-то, тоже бесплатно. Ну и главное, работают там профессионалы.