Atlant-M Kholpi Mazda
132 reviews
June 7, 2024
I have been serviced for 2 years. Quickly, adequately, they never insisted on unnecessary procedures and replacements. On the contrary, they said that there is a nuance, but you can ride with it for another year or 2. But there are disadvantages anyway. A lot of things where only a complete replacement is done have been done. For example, if the heating of the chair has stopped working, then the replacement is complete for 1000 rubles. In another one, the service station was repaired for 90 rubles. He has been working for more than a year. The folding mechanism of mirrors is a similar situation. Well, there is no way to edit discs on the tire. That's all I can remember in 2 years. In general, everything is fine, you can safely contact.
Updated.
Recent appeals are purely negative. There was one price and availability on the phone, another on the spot, so 3 times, for calipers, springs and something else. 100,500 managers. Everyone asks you to explain what you want. He says he understood, and to translate to another, another again, hello, what happened to you. I value my time, get a bot on the phone. In fact, there are 3 people on the way to the service department. Details on prepayment, then they can call and say that they will not bring, as a result, an application for a refund and then you need to come personally, although I paid with a card, if I'm not mistaken, you can make a refund to the card here. There are currently no springs on the Mazda 6 gj. Generally) The question is, how are the warranty cards serviced?) In general, the last few weeks have been trash. There are a lot of managers and they all have different information. Apparently, relatives were attached, otherwise I cannot explain such a number.
There was another case. There was an empty first quarter of the brake pedal. And he didn't hold the handbrake well. They said the norm about the pedal, which surprised me, they called some kind of sky-high price tag a couple of thousand and a wait of 2-3 months about the brake. At the other service station there is a repair kit of calipers, they have set up and now there is a handbrake and the brake immediately grasps. It turns out that this is not the norm, it's just that this service does not want to do extra work.
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September 2, 2024
There are some advantages, there are no disadvantages. I trust the service with my not the first car, everything is always on top. Excellent staff, good luck and prosperity to all!
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July 15, 2024
Mazda Atlant M service is for those who do not like their car. I didn't want to write this review until recently, but it just boiled over. For 2.5 years, during the planned maintenance, the body - hood and door were scratched twice (once I noticed it in time - they immediately polished it, the second time I noticed it when I drove away from the service), the steering wheel was scratched. I came to fix the alarm several times (it didn't work properly from the very first day), during repair / testing (apparently they hit the car) they left dents on the hood - fortunately they managed to remove it using pdr. At the last one, I look at the list of works - lubrication of hinges, locks, battery terminals, etc. nonsense by almost 80p, while the engine air filter has not been replaced. I ask: why not replaced - they answer: it is not necessary according to the regulations. I.e., it is necessary to lubricate the door locks every 15 thousand km, but not to change the air filter? Also, at the last one, I tell the master: the engine has run up a little oil, it's good that I have a canister with remnants from the last one (about 200g). This time I look at the acceptance of the car: there is no canister, as usual. I'm asking: What wasn't left? Answer: and we filled it exactly as it should be, there were no leftovers this time. The question is, for whom did I tell the story about the burning of oil? The master receptionist is so simple, they say, "well, if you want, buy a liter of oil separately." Oh, and why do I need a whole liter?) Mazda, of course, the oil is eating up, but (so far) not like BMW)) In general, it feels like you are not talking to a person, but to an ATM: only standard programmed commands and actions, not the slightest desire to understand the situation + all sorts of jambs described above. Nevertheless, the price tag is for everything)).
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November 20, 2024
Excellent car dealership, they offer coffee! A convenient waiting area for service work. And the best manager is Vladimir 💛
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December 30, 2024
On 12/26/2024, we were on IT. Everything seemed to be fine, but then they found a coating defect on the steering wheel, as if it was smeared with glue, they thought the master touched the steering wheel with dirty hands, cleaned it with a napkin, the coating began to peel off. How is it possible to climb around the cabin with dirty hands? The defect is in a prominent place. I'm very upset.
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May 5, 2024
It's not the first time I've come. The capital's Atlant-M car service school is felt clearly and to the point. I've only been there twice so far. The last time I asked you to finish it early. The service met us halfway - I managed to get to a meeting in Grodno. In general, so far everything is normal.
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June 28, 2023
I have been serving here for 10 years. The service and quality of repairs are always on top. They will call a taxi and offer coffee. I am also pleased with the human approach - they will always help and advise. And special thanks to my personal manager Maxim 👍🏻
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January 3
I am servicing a working Mazda here, pleasant service and everything was fixed in the promised time!
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August 21, 2023
It all depends on the master... If the master is smart, then everything is on top, and if he sits out, then the service is the same ... There are guys who meet halfway and recommend, and help and advise, that's for such a fat plus in karma!
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May 30, 2024
As always, politely and promptly. After all, Atlant has some of the best customer service standards.
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September 12, 2024
The reference car center. I have been a client since 2009. And it's very sad that we have problems with Mazda.
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February 28, 2024
The best service in the Republic of Belarus, I am equal to them; in another area.)even Lada on Lada is more expensive to service than my Mazda 6 on Atlant m, which closes the doors in front of the garage service stations. Oil is more profitable here. 5 years of cars.
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May 5, 2024
The performance of the work itself is excellent. The same cannot be said about managers. Over the past 2-3 years, a couple of honest and qualified people have remained. The rest are all trying to either add.to sell services or frankly overestimate the amount of work. In general, the management does not follow the staff at all. It makes sense to do only the most necessary things here - which you can't do yourself.
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December 11, 2024
Fast, individual approach, to the point, bonuses, accuracy, responsiveness, attentive attitude of the staff!
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January 4, 2024
Everything is very good, culturally, acceptable prices, bonus system. Well done, keep it up! I advise everyone....
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November 1, 2023
Professional and polite staff, pleasant atmosphere for waiting while the car is being serviced, sometimes very good discounts on work and spare parts. The quality of work is at a height!
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May 27, 2024
I'm happy with everything so far. Attentive staff, professional execution of work.
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November 2, 2023
Excellent service, prompt resolution of issues. We worked with Vladimir managers. Special thanks to him
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January 7, 2024
A terrible trade In. You arrive there in a whole inspected car, they compare it to a sawdust. At the bottom of the market., I don't care what the whole and so on. I also want to work like this at my job.
You ask to show something adequate, they show an older car with more mileage. Well, you can also put 50 zhiguli for 500 dollars as an example. There are rather unsubstantiated answers to all the arguments. The only thing is the manager Kirill is a ray of light and with an understanding of the situation. Therefore, not 1 star.
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November 28, 2023
Adequate prices, qualified personnel, short maintenance periods
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December 24, 2023
I drove by and decided to make a computer diagnosis of the car, they said no, everything was supposedly scheduled. Although it would take 10 minutes, maximum 15 minutes. They don't want to work!
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July 17, 2023
Norm, however, I did it before, when the additional equipment was a separate department on Mazda, the master showed, they broke off 3 parts, and scratched it badly, although this master no longer works here, but there is still a sediment..
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June 19, 2024
If you have a Mazda car, go here. Good craftsmen and good quality of work
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June 25, 2023
The service is always on the level, They will choose a convenient time. They will tell you about discounts and promotions . Everything is just at the highest level. It is not the first time we use their services, we are ready to recommend them. They never breed for unnecessary services. The prices are adequate.
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September 1, 2023
Well done!!! Minus one - it is impossible to stay longer, everything happens quickly, culturally, at a high level!!!
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September 27, 2023
Many thanks to Maxim Andrushkevich and Vitaly Karchevsky for the work done on my Mazda 3.
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October 31, 2024
Favorite car dealership and service
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September 22, 2023
Precise maintenance,original spare parts. Polite staff.
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January 4, 2024
Great dealer, clean, beautiful. The staff is the best!
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September 30, 2024
Everything is at the highest level.
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September 4, 2024
Excellent service
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May 1, 2024
In my opinion, the best car service in Minsk.
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December 11, 2022
In principle, everything is fine, just before servicing, you need to specify the prices for spare parts and replacement oils, sometimes it makes sense to buy yourself. I have been serving here for 14 years - everything is fine.
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January 10, 2024
It's a great place. The staff is very polite.
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January 15, 2022
The service is at a good level, each specialist is doing his own thing. I am satisfied with the quality of service, although there are small reservations, but this can be attributed to the New Year's Eve turmoil. The staff is friendly and considerate.
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October 4, 2023
I recommend it, good specialists, polite staff.
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November 18, 2024
A great place
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August 16, 2023
Good day to everyone. Brief information for those who do not want to waste time , keep their nerves and their car in good condition, do not make mistakes and do not contact this service.
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March 8, 2024
There is no proper parking. The service is disgusting
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August 14, 2023
Excellent service. But it's not cheap. Although you have to pay for the quality.
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June 12, 2020
Since 2009, my Mazda2 car has been serviced by Atlant-M. I am very lucky that my car is inspected, carries out the necessary minor repairs, and senior master Kostenko Alexander Petrovich will always help and advise me on difficult technical issues. I wish there were more such competent specialists! I wish Alexander Petrovich many more years to work for the benefit of the car service and its customers!
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August 10, 2024
Only the best offers
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November 14, 2021
I'm changing the review. Attentive managers, no questions asked. Further, thrash begins in certain directions. The level of tire repair and tire storage organization does not stand up to any criticism. After replacing the rubber, the pressure in the wheels turned out to be significantly lower than factory values, and each wheel has its own indicator. One of the wheels descends at a temperature drop (it does not look like a "slow" puncture). After seasonal tire storage, a bunch of loads were hung to balance. Conclusion: tire service with crooked hands to specialists at an unreasonably high price. Otherwise, there are no complaints. But there is no longer any confidence in the quality of the service.
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July 23, 2023
Pumping out money!!!
The work is not done well!!!
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November 8, 2023
High-quality performance of the Mazda
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April 25, 2022
I contacted the recall company, everything was done well! Polite communication, the car was ready at the appointed time.
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April 5, 2024
Everything is fine!
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September 25, 2021
Excellent service, wonderful specialists, cozy atmosphere, delicious coffee)))
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July 21, 2020
Everything is neat and polite. Discounts on service are offered. Unfortunately, the overall price level for spare parts and maintenance is relatively high for private service.
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April 23, 2022
The best service.
I always pay less than agreed in advance (discounts, bonuses).
I am very pleased.
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