Autocenter Nts
134 reviews
September 26, 2024
Kirill's consultant's work is at the highest level, accompanied our purchase from the first visit to the salon to the moment of receiving the car! Polite, competent, professional in his field, told me all the nuances of applying for a loan, helped me choose our car, knew the answers to all technical questions, answered in a language I could understand. He kept in touch with us on the phone even on weekends. There are more such employees! If there was money, we would definitely come to you again for a purchase! The cars are very satisfied!
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November 14, 2024
I have been serviced by NTS for 18 years. The masters and accountants change, but I remain at the station to this day. As a regular customer, I have a gold card and receive bonus points, which are awarded for each visit. They are able to find a balance with the client. Personally, everything suits me, although it can be more expensive than in other places
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July 24, 2024
Reliable, attentive, honest. They've been watching the car for 10 years. I have never turned to others, as everything suits me. The master receptionist Artur Mnatsakanyan is just a dear and very sincere person.
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1
January 2
It's a great place.Like it.Polite and professional master Anton.Everything about the case is clear and without unnecessary words.I recommend
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December 7, 2024
3 years ago I bought a car from a dealer, came for an oil change, they said that the car was removed from warranty and they say "I should have come to extend the warranty" and I should have guessed when I should come for an extension?! The service sucks! More oil is mixed with figs, understand what!
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October 12, 2024
I came from Russia, I thought there was an original oil, I waited a very long time for a service employee to hear it. Spare parts are more expensive than ours, it is very strange that they are 700 kilometers closer to Europe.
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October 10, 2024
I wanted to diagnose the car, accidents are not displayed on the computer. The car is smoking, twitching, and fuel consumption has increased. They said that we can't help in any way and this is a representative of the WAG. I do not advise you to contact them, you will lose time.
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June 11, 2024
The service staff are polite and tactful. I am always confident for the performance of high-quality work. Since the purchase of a new car from them, I have been serviced only by them for five years.There were no comments or complaints from my side in their direction.I can confidently recommend their service.
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1
August 29, 2024
They have been making cars for a year and a half and there are no shifts, the staff is smiling and that's it.What professional qualifications can we talk about ?Yes, they take a lot of money, but the answer is: The Master is on vacation.Hopefully not on maternity leave
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2
July 11, 2023
I bought a Chery car. Respect to sales manager Vyacheslav. I helped a lot with the choice of a car, subsequent purchase and retrofitting. The consultation is at the highest level.
I can say the following about the service: "we have installed crankcase protection. All the work was completed faster than expected. Everything looks high-quality, but in practice, the quality criterion will be evaluated as time passes. We made a very nice discount in honor of the Birthday. The staff is polite and pleasant to talk to. I hope for further cooperation at the same high level."
P.S. it remains only to realize the possibility of warranty service on Chery cars.
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November 29, 2023
On November 29, I drove my Tiguan to the engine diagnostics.The master of reception for service Andrey, met, intelligently told everything and sent the car to the locksmiths.They worked perfectly, I am satisfied with the diagnosis.I will be repaired only by them.The prices are adequate.Stop running around garages.
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August 26, 2022
I would like to express my deep gratitude to Senior Master Arthur Mnatsakanyan. He is a professional in his field, it is not often that such competent specialists can be found. I was lucky) But a little background. The annual oil and filter replacement service took place. Arthur drew my attention to the problems with the rear brake system, although it was not included in the service and he might not even pay attention to it, because there was nothing critical, you just need to replace the brake pads ideally and adjust the handbrake. But to identify the problem, as I understand it, it was enough for Arthur to simply tighten the handbrake and understand that something was wrong there. I myself noticed that not everything is fine with the rear brakes, especially in winter it was felt when starting, when the rear brake pads "came off" several times with difficulty. But I decided not to pay much attention to it anyway. But Arthur explained everything in detail, although I repeat it was not included in the scope of the service. I am very glad that such masters as Arthur work at your service, who do not approach car maintenance formally, but try to warn owners about all obvious or not obvious problems. After all, it is always easier and more convenient to change something in advance than to get up somewhere on the road and break down on the way. So a huge respect to Arthur for such attention to my car. It was also very nice that having arrived a little earlier than the scheduled time, while waiting, Arthur personally approached my car in the parking lot and picked up the car earlier than it was recorded in time and even provided a car with a driver to take me to work, saying that there was such a service. In general, thank you very much and my thanks! Well, as a wish — if your organization has a system of awarding specialists for positive feedback from customers — then take into account my voice! Such a specialist and professional as Artur Mnatsakanyan deserves this in full!
Sincerely, Pavel Olegovich Gudovich.
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May 14, 2023
I have never seen a worse car service!!! We changed the front hubs with bearings from a friend in the car, we bought spare parts from them. After the replacement, the sound of rubbing metal appeared on the front right (there was no metal before the replacement), as if the bearing was without lubrication or clamped! This sound is audible even with the music turned on. We returned and talked about the situation accordingly. As a result, we were brainwashed for more than two hours! They called the head, drove by to "listen" and HE calmly stated that: "I don't hear anything, this is your subjective opinion!"... And "get out of here.".. Not the first time, but I'm sure it was the last time we were there!!!
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5
1
November 17, 2024
There are no questions regarding maintenance, the quality of the work performed - time will tell
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October 22, 2023
Just terrible service, could not adjust the collapse of convergence on a warranty car. They refuse to issue an official opinion on possible causes and ways to eliminate them. I do not recommend this service, it is easier to go to a dealer in Minsk.
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3
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November 23, 2023
Polite professional staff. Prompt resolution of emerging issues. Everything is fast and clear
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October 28, 2023
Excellent quality of work, ready to help on any question of interest. The staff is polite, courteous.
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July 6, 2024
The quality of the work is low. The attitude is dismissive. The work order includes work that does not need to be carried out
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March 21, 2023
Today, we adapted the camera of the traffic assistant in the lane, after replacing the windshield! I was satisfied!Everything was done quickly, the staff is polite and correct in their questions! The price is acceptable! I advise everyone to contact us!
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4
March 18, 2023
Polite staff. Excellent locksmiths. Everything is always on time, grammatical and fast. Andrey Kazachenko will always help and advise at any time.
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3
January 25, 2024
The service is terrible...they deny the existence of problems, they repeatedly had to go to Minsk dealers to establish the fact of a problem within the framework of warranty obligations.
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3
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March 22, 2023
Excellent staff and customer service. Spare parts will be offered in any price category. There is a guarantee for the work performed. They will give the necessary recommendations for troubleshooting.
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4
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September 9, 2022
I want to share my positive impressions from another visit to this car dealership and service. It's nice to have professionals who take care of the client in their places. I would especially like to mention the free car wash and transportation to the place when the car was put into service. Thanks!
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March 14, 2023
I was at a hundred today. I received a customer card of the new bonus program. After repairs and replacement of spare parts, I was already able to deduct points when paying at the checkout. I was pleasantly surprised. I wish you to continue developing bonus programs for regular customers
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November 12, 2022
Excellent service. Polite staff. Special thanks to master Sergey Vasilyevich Kugaev for professionalism and attentive attitude to customers!!!
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June 26, 2022
I wanted to buy a car. First, to consult so that the terms of the loan were available to me. Since I was in the salon on Sunday, I could only go to the bank on Monday. Literally 20 minutes before visiting the bank, I received information that the rate for their cars is 1.5 times higher and the advance payment should be 2 times more. I'd better go to another salon. Although I really like cars. Especially their quality. But the consultant is very unprofessional. I only remember that his name is Nikolai
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4
February 14, 2023
The quality of the work is at a good level.There is a car that will take you anywhere in the city.Nice staff.Everything is at a fairly high level.
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3
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October 12, 2022
I contacted this (official) service for 3 questions, all 3 times they could not do anything, threw up their hands, could not help in any way, while, roughly speaking, the guys from the garage coped without any problems. I didn't even manage to find out the prices, I think there will also be space, but in fact probably only the oil can be changed badly). Oh, I don't know, some kind of defective service)
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3
3
December 1, 2024
Excellent car dealership, one hundred.
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June 11, 2023
Attentive staff, they called back themselves when making an appointment for the service. Quickly (!) the oil, air and cabin filters were replaced within an hour. The brake fluid was replaced.
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3
November 4, 2023
Excellent attitude to customers and high quality of work. Responsive staff.
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June 12, 2022
Specialists are working there! I am 100% sure of them. The car is watched from the moment of purchase. They never let me down. I can't compare prices. But when you buy a car from the salon for $ 24,000, saving on maintenance is already stupid. As well as pouring cheap fuel. There were no serious problems: belt, oil, brake pads, etc. The usual things. Thank you for the years of cooperation!
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January 17, 2024
The attitude towards customers wants to be better.An engagement workshop should be held with the staff.
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1
August 3, 2022
Recently, the cost of services has become very affordable and lifting. It is better to purchase spare parts yourself, but the warranty for the work performed is always good.
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3
May 24, 2024
An auto center where the service does the best
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1
March 26, 2023
There are practically no spare parts available. There are dirty locksmiths in oiled clothes in the remzon. The monitors show how they climb into the car behind the wheel. After maintenance, oil stains remained in the car. I don't plan to contact them anymore.
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3
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March 16, 2022
In August, we were involved in an accident on a Skoda car, we turned to an official dealer for repairs. What can I say? The paint came off the bumper after a couple of weeks, it was just painted in one place, the bolts were not painted at all, the spar that was set by the official dealer was already rusty at the time of acceptance of the car, the torn elastic band could not be glued? Well, there are jambs on the gaps, and the dealer has the equipment to measure the gaps, they spat to do it and decided to hand over the car so that the errors were not reset and at the time of acceptance of the car they had to do it. In general, I do not recommend this service to anyone. You can see for yourself how cool they are.
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July 28, 2024
They said we don't care about lunch.
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November 20, 2022
If you want to apply for warranty repairs, then everything is useless, you will be told that you are to blame for everything, the warranty is valid only if the car is in the garage and you do not drive it, and only the driver is to blame, because you do not need to drive a car, it is not for this. There is no warranty service!!!!
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November 23, 2024
They didn't even offer coffee
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October 29, 2022
I moved from Brest a couple of months ago. I was the first to come to the Service Center. It was necessary to make a tire fitting.
1. It seems that no one needs clients. There is no one at the workplace who would explain where to go, etc.
2. They said they would do it for an hour and a half. We did it for 2 hours.
3. The cost is 80 rubles for the Volkswagen polo tire service. And then, this price is for a new customer. I specifically called Brest, where the price was 50 rubles for two years. It's 60 now. A friend in Minsk did tire fitting for the same car: the price is 49 rubles.
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3
March 11, 2023
At the moment, I have visited the car center 4 times. There were no questions about the work of the specialists. The quality of the work is at the highest level. I give you 5 stars, keep it up!
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4
February 2, 2024
Absolutely not a customer-oriented center, it was the last time I applied
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3
February 7, 2022
Positive
Very loyal
Official service
All the little things and consumables are available
There is a waiting area
You can go through and look at the process
Minuses
A very weak waiting area, just two sofas and a cooler
High prices
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October 28, 2023
I am satisfied with the work of the center, it is being repaired perfectly
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November 10, 2022
Excellent service, the masters are pros. High-quality car service and courteous staff. I recommend
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May 23, 2023
Good specialists! Polite staff! Everything is fine!
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July 6, 2023
The promotion is pleasant for the maintenance of the car's air conditioner... We counted the payment so honestly that I was even surprised. In my opinion, the most serious one hundred. Unfortunately, this is not the time for VW, AUDI, and SKODA owners... And even more so for my SEAT.
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3
May 4, 2021
High level of service. Warranty and post-warranty repair of VOLKSWAGEN SKODA AUDI cars. Qualified personnel, original spare parts with a 2-year warranty, a complete list of equipment and repair tools. The price for the work corresponds to the work performed and does not exceed the average for the city.
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June 21, 2022
I read a lot of negative reviews before applying..In my case, everything is completely the opposite.I asked two questions and everything was solved without any problems. It was necessary to buy engine oil for filling.They helped me pour it in and advised me how best to top up the oil.
There was also a question about the warranty of the car, which was purchased in Russia. They explained everything to me and helped me.
The staff is polite and helpful.It was a pleasure to chat.I will contact you again if necessary.
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