They treat their clients terribly, boorish attitude and violation of rights
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3
Сергей
Level 12 Local Expert
September 5, 2021
Good company! Honest and decent! I doubted for a long time that I would give my car for sale. But the guys are great! Every two weeks they called and told me how many people were watching, what the market price was, and what questions they had. The car was special and sold for six months. I've had one viewing at home in a year! The calculation is as agreed and on time!
Real divorce of people!!!! We came and looked at the car... I left. I got a call back from 7700ue... I came for an urgent ransom, they looked at it and said well, we'll take it for 6000!! Clowns really work!!! Why call people to suggest one thing and on arrival to make another.... do not come here, do not waste your time!!!
I bought a car in this Car House, was satisfied with the approach of the staff to the sale, went to the official dealer for diagnostics (I bought a Ford Focus), the guys told me all the information about the origin of the car, showed photos, gave advice. Legally, there are no questions either. We also reasonably agreed on the price.
I recommend it!
Another garbage dump!!!
I thought about putting the car in for a very long time. The girls called, processed, said that they were wonderful, they sold quickly, they looked after cars as if they were themselves. I've made up my mind. I drove a premium car, explained for a long time that I had already had a negative experience working with another car house, what I didn't like and how. They listened politely, assigned the curator to the car (Alexey), and seemed to like everything. Two weeks later, they called and told me how the sale was going. Super - I think. But...
A week later, Alexey calls and says that your car has a flat tire and it is not possible to pump it up. As a busy person, I naturally ask the staff of the auto house to deal with this issue (take a car to a tire shop) and I, if possible, will bring the money for the tire service. AFTER ALL, THE AUTO HOUSE CHARGES A COMMISSION OF $ 700 FOR SOMETHING! Alexey said that he would find out how much the tire service costs and call back. And he disappeared... I called back 4 DAYS LATER.The girl picked it up and in the same disgustingly polite tone said that they would contact me soon about the wheel. AND AGAIN A PAUSE FOR 3 DAYS. After 3 days, Alexey finally dialed and said that they still got their hands on my car and managed to pump up the wheel without any tire repairs. Yes, sir... I informed him that I was not happy with this behavior and would pick up the car... The next day I arrived... There is a pile of snow, the wheel is flat, the entire error dashboard is on fire (local technicians allowed a full discharge of the battery and as a result, there is a power failure in all units)...
Citizens, has anyone ever bought a premium segment car with a flat tire, a full error panel? NO!!!
And yet... Guys, the number frames that you change to your own are the property of the client. If you put your own at the time of sale, then you should put the client's ones either in the trunk or put them in place when returning the car. Otherwise, it is theft of property. I had high-quality rubberized frames so as not to scratch the body, and you installed a Chinese awl for me, which does not even hold the number, and when I contacted you about this, they informed me that I myself had to demand them back. I DIDN'T EVEN KNOW THAT YOU HAD CHANGED THEM FOR ME!!! "We do this to everyone," or "The dealer sells the frames separately," a man told me on the phone, explaining why they stole my frames.
IT'S JUST TERRIBLE!!! This is the last time I believe in auto houses. Lazy people who charge $700 to make fun of your car and you.
I liked. once upon a time, when the auto house was still near the former exhibition center, I bought a car from them. now it's time to sell a (really quite different) car. That's why I actually went to them. The car, although not a popular brand, was gone in a month. yes, the price had to be lowered a little, but my car brand is something if a dozen are sold in the republic. I tried it myself. apart from the calls, there was nothing without a follow-up examination. and you have to be able to bargain, and I'm no salesman. In principle, well done.
The principle of operation, like real estate agencies, is to earn twice, the conditions for setting off a car are not at all interesting. Some cars are generally on regular plates, and their owners are outside the country, which was very surprising. The employees are different, some behave politely, correctly, some not so much.
Another scam. They say one thing on the phone, and another in the salon since they arrived. They immediately twist their hands on the price. I recommend not to drive and drive past!
A large car house in the city center on the parking lot. A large territory, a large range of cars. Few employees: more than three clients at the same time risk waiting a long time for attention to themselves. The advertisement says "Call, come and we will meet you." In fact, I had to call an employee five times, who explained on the phone how to get to them. Otherwise, everything is without problems. But it's not obvious to get to them.
They came with my husband to look at my car.. The manager showed everything. He told me all the nuances.They helped with advice . Let's think about it. There is a choice😀
They don't know how to sell cars, after a couple of weeks they try to lower the owner, not the buyer , they don't know how to work with customers, it's better to go to the car park
A bad car house. The car was parked for two months, they called once. The cars are dirty and no one sells them at all. They put an ad on the Internet and that's it! You can also do it yourself. There is no progress, it seems that they are waiting for a car to be sold to them cheaply, and then they will already be selling in earnest. A useless company.
A good car house. The management takes a very careful approach to the selection of cars for sale. Buying a car in this place is very likely to be successful.
Terrible car house, the approach to the buyer is disgusting. It is better to avoid it))
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4
Степан Никс
Level 7 Local Expert
January 24, 2020
There was an experience of selling cars through this car house, there was nothing and the buyer was found and the money was given, but the contract was for sale in foreign currency and given in rubles, So nothing cantor.
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Show business's response
Я
Level 14 Local Expert
March 3, 2021
There are not many cars and they are parked in an open area. The condition is average. I didn't choose anything for myself.