I brought the car for inspection before purchase. I ordered a full check for 380BR, they said it was the maximum.
Of course, we found the most difficult thing that was in the errors:
1. the battery, since the car was standing,
2. fogging of the valve cover, it turned out that they just got dirty when refilling,
3. Intake error
4. "micro" steering rack backlash that does not require intervention))
Upon arrival in Moscow, the car got up to full speed, and what was my surprise that even the obvious and elementary things were not found by the "Dealer", and I think I did not look for it with the understanding that the car would leave the Republic of Belarus! The front silencers and the rear gearbox silencers are completely torn on the car . The fogging of the box-engine is still a couple of obvious places. And the microluft in the rail, which is worth just watching, turns out to mean that the rail is dead, the rail motor cyclically pulls the steering wheel, which can be seen immediately after starting the car, but apparently this is not included in the diagnosis)) The solution is only a replacement. By the way, this type of rail is not repaired, as it is quite rare and difficult, it will have to be replaced at a price of 19000BR!!! Thank you for the most terrible service in my life! With such an attitude to work, it's better to close down!
Ps: if you provide the service "checking the paintwork", then explain to the master receptionist about the existence of the manufacturer's standards, if the floor of the car is painted in a thickness of 110 microns, and the mirror parts are 250 microns, you do not need to tell the client "so they used to paint often, thicker". This is called a secondary or repair color. In general, I advise you to fire him and close up after him!)
Good staff, bought a car there, were satisfied, the service is also at the European level. There is a selection of new and used cars, as well as BMW motorcycles began to be tried there
Super!!!
Everyone is polite, responsive, always listen and help!
They let me into the remzone, explained everything well, showed me, told me.
Well done, it's very nice to come to you!!!
For many years we have been clients of Autoidea, everything is cool. They are developing and are not standing still. If there are any nuances with the car due to their fault, they are always eliminated without problems.
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Alex
Level 16 Local Expert
October 17, 2024
Think of 4 stars as 5. I'll leave one star until next time, so I'll be happy to add it. I would like to be even more pleasantly surprised. Visiting a car dealership leaves only a pleasant feeling. The quality of the service is pleasing. Please develop further, show an example!
p.s. I am not an employee of the Auto Idea :)
An ordinary car center, where everything is done for the comfort of its employees. Employees, not customers. The waiting area is very small and uncomfortable. There is nowhere to go nearby, and taxi services are not provided.
I service my Bmw there. If they also gave me a replacement car, they wouldn't have a price.
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Василий
Level 9 Local Expert
September 20, 2024
I contacted the recall company, everything was done by the Auto Idea quickly and perfectly. According to the recall, I waited for spare parts and the queue for about 5 months, for all the time I was always politely informed about promptly.
I changed the airbags on x5, an anti-theft system was installed on the car, when replacing the airbags, the locksmith was screwed up and the car started to stall because of the anti-theft (something was not connected, or was not connected). With God's help, I managed to return. They did not confess to their jambs, they even asked for money for the elimination of their jambs. And in general, I liked the service.
Not a bad car dealership, I bought three cars here. I am quite satisfied with the quality of service. As everywhere when buying, it is necessary to bargain and often meet halfway
I was recently in the service, the manager Jan is a boorish character who does not keep the status of the salon, interrupts and gives an assessment as if he were a specialist in lawsuits, please pay attention. Thanks
We ordered a certificate to clarify the engine volume, for customs. The auto-idea gave us a certificate indicating the wrong engine volume. We drove a car with a volume of 1.6, and at the auto idea we wrote out a certificate for a volume of 1.9. The specialist assured us that everything was correct.The mistake of such unskilled specialists could cost us 1,650 euros.
And what's wrong, I didn't pass moderation!!! Are you covering for them???? Hiding published information from customers does not give you self-confidence(((This is the former,,Bavaria Motors"this desk is better avoided!!!
I don't know about the car part, but I can tell you about the maintenance of a BMW motorcycle. Everything is very fast, professional and high-quality. I recommend.
The place corresponds to the content.) the service is at the highest level. The prices are also correspondingly not small, they cannot be compared with conventional services. But everything is strictly original and globally updated.
I was driving from Brest to Moscow , the computer wrote that it was time to replace the oil , called the Autoidea Minsk, said come, registration, inspection of the car and oil change took 1 hour, the original BMW oil . They made a mark in the database. The price is lower than in Poland. 5 stars.
Everything is at the highest level. I arrived, I was met, I was conducted, I was told, I was handed over, I was fulfilled. As a regular score 1-5. Well done.
The only official service in the Republic of Belarus. Always decent service 👍👍👍
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lihachevski
Level 8 Local Expert
August 21, 2023
I ordered a certificate on 18.08 (Friday) in the morning, with the exact engine capacity for two BMWs, arrived with two titles, showed the employee saying what needed to be done for two cars, he asked to send a photo to the Viber of documents, did everything in general as he said. In the evening I came for a certificate, it turned out that only one was done, they also wanted to make me look guilty. Bottom line: a simple car in a paid parking lot for 4 days, and they didn't even apologize, disgusting service! (Although I've been told many times how they work irresponsibly)