I gave the car for diagnostics, we could not identify the painted elements, a bunch of chips and scratches. They said that the car is ideal , but in fact with a bunch of flaws
There is always a large selection of cars and motorcycles. Better than in Moscow! Everything is clean, neat and modern. The staff is polite and trained. For a new car only there.
Never in all the time have there been any complaints about the service, etc., but when faced with a problem that I voiced 3 times about keyless access, as soon as the car became a little dirty in winter, it starts to glitch. I understand everything that the manufacturer writes about the weather conditions, but sorry, the first winter it opened without problems, it happened not the first time, but it opened, now even when the car is standing and there is no rain and not a single door opens. All friends of this car brand and parents have no problems opening it. The last straw was when I drove the car to a full diagnosis of everything where it was washed, kept in the workshop for 3 hours, then kicked out into the street, taking 300 rubles for diagnosis, after which, leaving with the receptionist, none of the 4 doors opened, it was already a chapel of patience. He's gone to blow through the pens!!!!! After that, it began to open, so I understand maybe you have a service a person will blow them to me every morning???? Arriving home, I also started to glitch. The attitude is just like a fool. Having torn off 300 rubles in 3 hours to give out a car where without even checking whether the handles are open or not, this suggests that the diagnosis was not done, I stood in the workshop and earned easy money.
Responsive staff, in all departments, moto, auto. They know about the product well, they talk knowledgeably. The office is laconic and cozy. Like in Germany.
There is no way to get there by transport :) That's a good thing, there are fewer loafers.
Everything is great, we changed the oil in the box, made a discount on the keychain. And the door and wing were painted perfectly and quickly according to the insurance.
Cool cars, everything is informative)
But the work of the employees of the department for the sale of used cars leaves much to be desired. In the summer of 2019, I came for a test drive of the new 5 series and wanted to buy a used car from them, chose a car and a little shortage, asked to calculate the loan and leasing, they said the other day they would call back, as a result, no one called the specified email address. There was no mail either. I bought a car somewhere else.