Avtossona
116 reviews
July 17
I came to replace the brake pads on the Geely Coolray car. This was the first non-official service... After the replacement, there was a strange sound when turning left (only left). I arrived three days after the replacement and told about the problem. They told me why I didn't come right away... 3 days ago, I remind you... We did it on Friday and then the weekend. In general, we agreed to lift the car onto the lift and take a look. They picked it up and looked at it, and that's it! We didn't even take off the wheel and didn't look at the presence of any of our mistakes that we can all make... After that, they said that it was not their fault and just a combination of circumstances... Next, I went to the officials where they said that it was necessary to change the brake disc and lubricate the guide rail. I contacted the master and told him this. He offered (I would say insisted) to come and they would have checked and lubricated everything more thoroughly. I agreed, this time the car was lifted and both front wheels were removed, everything was checked but the problem was not found. I asked if you replace the disc, will the sound go away? To which I received an answer: We cannot guarantee this. Next, I signed up at the brake system center and bought discs and pads. And lo and behold, after replacing the front and rear discs and pads (all new original), the sound did not go away!!! (greetings to the officials). As a result, the problem was found!!! Literally: "incompetent repair in the previous workshop" I have already forgotten the problem with improper installation (whether of cables or wires of some kind). But the very fact that I messed up right here and couldn't do it right. Even though I gave 2a chances!!!
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6
1
July 1
The worst service station in the city I've ever encountered. I came for suspension diagnostics. They sentenced the steering rack, they didn't say anything about the suspension at all. The replacement itself was postponed 2 times, and when they started making the CAR, they DROPPED it from the LIFT, after that it stayed with them for another 4 months. The work is being done very slowly. All my comments were not corrected, although it took a very long time. And some of them were not even executed. Because of what you have to go to other service stations now and finish what Avtosona did not do. Dirt was spread in the cabin. My old steering rack was not returned - maybe there were no problems in it. As well as many other small parts, rubber bands, plugs, etc. were lost. I constantly had to call myself and find out what was wrong with the car. In general, if you want to save your car, it is better to avoid this service station. The SRT is clearly chasing the amount of work and earnings, and the quality of this work is disgusting.
Now the organization responds that I had positive emotions when I picked up the car. But how they defined it is not clear. Apparently, the employees of the service station can read minds. Another lie. During the entire repair period, I was not provided with more than one intelligible document, but they just printed my words to me. There are no measurements of the collapse, no documents about the work performed, not a single document about which spare parts were supplied. nothing!!! Even banal to my request, tell me the brand of oil that was poured - they could not answer me and provide information.
I just got tired of putting up with all this, and when the car was already brought into some kind of serviceable condition, I took it away because I was tired of your "repair". And more than once I regretted that I did not file a lawsuit. I went to a meeting with the management of the service station, and hoped for their decency. But it was not found by the employees, not by the management.
After a fight, of course, they don't wave their fists - but let people know how disgusting this service station works.
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15
1
September 11
I called and asked if they could tighten the handbrake? They clarified the car model for me - they said come. As a result, we first searched for the handbrake itself with a flashlight for a long time, although it was day and it was more or less light in the very HUNDRED. Then they began to cock the handbrake lever up and down. Then they lifted him onto the lift and lowered him. They climbed into the cabin again from the passenger side of the doors, which, by the way, were not closed (Thank God it did not open when he then drove backwards). Have you ever made such a car before? The answer is no. It's better for you to go to another service station - Why ask for a car model and invite to the service if the staff is not competent and zero? You will be invited to just kill time and smoke in your car. Considering that I have a dislike for tobacco, I had to do dry cleaning in the end – I flew into the dough! The staff is not competent (it seemed that these were tech workers from the nearest school, who were kicked out because they did not know how to fix desks ...) The road before entering the pits – entering the box, you can immediately repair the suspension! It is worth noting that while the handbrake was being searched, the staff allowed themselves to smoke in the entire service station, including in the car, as already mentioned, but smoking everywhere in the service station is the norm there - safety precautions are not observed – there is something to pay attention to the Ministry of Emergency Situations. 1 point is still worth putting for the fact that there will be something to share with my friends in the fanclub of my car brand.
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3
1
September 11
A terrible HUNDRED! Price tags are being wrung, but in fact there is only one name from the masters.
They gave the car away for repair. All the details have been provided(new!). Repair instructions: view the box (you noticed yourself that it was leaking) and replace the crankshaft sensor.
According to them, nothing is flowing, everything is dry. And in fact, the oil is flowing from the box. And it can be seen with the naked eye. To replace the crankshaft sensor: according to them, the new sensor is faulty (they checked it themselves later, it is) as a result, the service station employees put the old one on! The sensor chip has been broken!!the chip is now without a spring (to make it clearer-there are locking springs on both sides of the chip, so now it's not there and in order to remove the sensor, I had to tinker). The flask was removed (lost) from the sensor!! The sensor is now without a protective bulb. And broken!!!
Broken?
Easy! That's how we'll put it. Who will know what we have done?
And we will take the money in full and more!!
From which place the hands of the "masters" of the hundred grow, think for yourself.
I do not advise anyone to give their cars here for repair!!!
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4
1
August 8
Attentive attitude of employees. I liked that the master laid out everything on the shelves as "for a blonde", there are no questions about repair points. I signed up in advance, picked up spare parts on the spot (at prices, too, adequately), everything was done quickly and efficiently.
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1
2
July 13
I left the car in the evening, until 18:00 the next day, only the suspension lever was replaced. The handbrake cables, provided that they had the technical passport, they did not have the sense to order according to the wine code, as a result, the wrong ones came, they had to farm. After replacing the lever, I didn't have the sense to make a collapse. In the application, I left it to do the prevention of calipers - they did nothing.
I do not recommend it.
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10
August 9
The muffler was repaired, the craftsmen were very kind and prompt, bribed with a good attitude, in fact, they did not tighten one bolt, the gasket fell out within a couple of hours and the car began to rattle with exhaust again. The next day I had to repair again, this time in another place, fortunately.
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1
June 10
The most terrible service! Lack of interest in customers at every stage of the service. I did the diagnosis, the wrong reason was established, as a result of which a part was purchased under the order, replaced, and the problem, of course, was not eliminated. Next, another reason was established, the spare part was re-ordered. Time and money again. In general, the result is this- I do not advise
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7
January 8
A good service station, the staff is responsive, the craftsmen know their job. The diagnosis of the car was done perfectly, spare parts were ordered, everything was done quickly and efficiently. In general, one of several service stations in Vitebsk, where I advise you to go
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1
4
July 5
And so, I came to make a car, they did it in 2 days, but immediately after the repair, the revs began to float, they said that it was not their fault and they could not do anything. I also signed up to replace the chains, but after a few days they called and said they couldn't do it, although they could before, they just decided to take a shower. Think about it before you come here
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7
January 9
Friends recommended the service. I really liked the team. Polite and friendly master Alexander. The guys quickly found the problem and found out the reasons. The car was repaired, I am happy with the repair. Thank you very much. Keep it up ! Good luck and prosperity to your service station
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3
1
June 1
I am very dissatisfied with the quality of service.The Romanosky locksmith did not see the jammed front caliper and that the left steering tip was broken.I drove the car twice, and on the third I went to another station.
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6
1
February 20
For Vitebsk, the service is probably normal - they helped and promptly repaired it. From the point of view of comparison with large cities - "fierce ...". The remzone is dirty, everyone smokes anywhere, the locksmiths look terrible. They don't know how to communicate with clients at any level at all. The owner needs to fix this, because if the car is not stuck, then people are not too lazy to go to Minsk for repairs.
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3
2
May 7
High-quality service stations, experienced locksmiths and adequate craftsmen will quickly help identify the breakdown and make repairs. It is also important that spare parts can be ordered on the spot and there is no need to run anywhere and look for something.
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1
2
February 19
A sensible place. I have been using their services for 3 years. I have always got only qualified guys from here and 5+. Thank you for not refusing urgent repairs and doing everything possible to make the car go on time. In my ranking, these guys are the best in the city.
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4
April 14
Repairs at this service station are life-threatening, the hub bearings were changed, knocking out the ball, the rail was broken, the hood was not closed (what were they looking for there in general is a big question), all the bolts were torn off.On the way home, a rail was torn off on the highway, a wheel turned out, creating an emergency situation and a threat to life.As a result, the tow truck is 230 rubles,the rail is 130 rubles, tires and repairs.Not only is it very expensive, it is also very dangerous.Not a foot or a wheel is enough for this.
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11
1
October 6
I have been serviced for a long time, there are no complaints, everything is fast and high quality. Plus spare parts on site
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1
November 7
The best thing about it is these pretty girls. And the rest is there.... Although I live nearby, I'd rather go somewhere else
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March 27
I have been serviced for a long time at this Car service station, friendly staff, highly qualified craftsmen. I recommend it, it's time to prepare the car for the season
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1
1
February 2
I service the car exclusively at this car service, everything is done efficiently and professionally. I am especially pleased with the polite and attentive attitude of employees towards customers.
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1
2
October 26, 2023
I visited this service three times in a month. The work is done efficiently, relatively quickly. And they will help with advice and adjust to the schedule. Prices, as it seemed to me, are below average. There was one unpleasant little thing, they broke off the plastic in the cabin, but I exhaled and left. Most likely I will apply again.
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3
4
July 21
A good car service and a pleasant team. I have been serving for a long time, everything is fine
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2
October 17, 2023
The best service station in the city. For the first time I applied with a broken starter, it was done quickly, efficiently and not expensive. Now I am serviced only at this service station. Thank you so much for your work and your professionalism! Special thanks to Master Sergey Ryzhkov! The best Master with a capital letter!
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1
4
September 14, 2023
На данном СТО обслуживаюсь очень долго. Нареканий и замечаний никаких никогда небыло в плане работы и общения к себе. Весь персонал отзывчивый и всегда рад помочь. В трудных ситуациях когда нужно быстро сделать авто всегда пойдут навстречу и в кратчайшее время отремантируют ваше авто. Однозначно рекомендую данное СТО. Остался доволен обслуживание .
2
7
September 20
I have been serving there for a long time, of course there are nuances, but everything is always solved, often in favor of the customer
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1
April 18
A good service station with qualified personnel, in the city center and with its own specialists in the selection of spare parts! I arrived, gave the car back and got it back in good condition!
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2
2
December 29, 2023
For the second time I turn to this service station and for the second time I really regret the first time they tried to dilute it for additional repairs, and now they just dilute it for motorcycle watches, plus instead of replacing the clutch cylinder, they pumped it, despite the fact that they order spare parts themselves. Decide for yourself whether to contact them, in my opinion it is better to go further to the next hundred, but you will be satisfied. There is not a single pedal to them.
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4
1
March 3
I applied for the replacement of silent blocks, they were done quickly and without unnecessary dilutions, I also applied for the replacement of stabilizer rods, everything is fine on suspension repair.
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1
2
September 30
Pleasant service, they go to meet customers if they need to see something urgently. There is no private parking.
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1
April 14
Life-threatening!!! They changed the hub bearing and broke the lever . (When choosing the ball missed ) all the bolts are torn off. The result is that the lever was torn off on the track . The tow truck is a new rubber . Not a foot to these !!!!!!
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7
1
September 12
After the work done, I am satisfied with the result, it was done efficiently.
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1
1
April 14
It's generally fine. Plus, for working on weekends, they don't turn their noses up from old cars, of the cons - it's not always possible to get in, weak customer orientation.
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1
3
June 17
We booked it for a certain time, but it turned out that there were no places, we had to leave the car until the evening
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1
January 15
Thank you very much, a good service station, a good master, I can't get enough of it.Special thanks to the Cashier Daria, for the advice in my questions. I was satisfied!
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1
2
September 23
good service station, drove the car, did everything quickly and without questions
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1
August 7, 2023
Единственные которые откликнулись на просьбу помощи! Был проездом, отказали тормоза, ехал с ребенком, надо было срочно починить машину, ехал домой в Россию. Ребята откликнулись и все починили! А именно проложили новую медную трассу на задний контур тормозов. Однозначно рекомендую!!!
2
March 30, 2023
Отвратительное обслуживание!!! Уже не первый раз!
Мы отвезли машину, вечером, нам назначили диагностику и ремонт на 9.00 утра, в 19.00 мы позвонили, что бы забрать машину, на что получили ответ: « У нас один электрик, поэтому мы вашу машину не смотрели» мы напомнили, что были записаны на 9.00, «ну это была предварительная запись, привозите машину потом»
Мне интересно, почему нас не предупредили за ранее о том, что не смогу обслужить машину?!
Нам рано утром уезжать в другой город, дорога 560 км. Теперь вопрос, где нам за ночь решить вопрос с машиной?
6
1
March 18
I made my car more than once at this service station, everything is fast, high-quality. Good staff
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1
2
July 24, 2023
Спасибо, за оперативное решения по ремонту системы тормозов у моей нивы чаз2131. Работу выполнял Василий Горнак. А 4 звезды за условия работы персонала. Загазованность, отсутствие вентиляции.
1
3
December 4, 2023
The other day I was doing my car at this service station and was satisfied. Everything is fast and without any questions, good service!
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1
1
January 7
The manual transmission was changed, the work was done obscenely, half of the bolts were torn off, half were not twisted. The cost of eliminating the obscene work of the "master" exceeded the cost of replacing the manual transmission
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2
3
May 17
A good car service, sometimes you need to monitor what is happening
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2
February 24, 2023
Лучшее СТО в Витебске! Вежливый персонал, профессиональные работники! Отдельное спасибо директору, который вник в проблему и помог её решить! Ребятам только 10+
3
August 17
Competent specialists. Everything is in place, there is no need to look for anything.
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3
July 17
The service is the worst. The waiting time leaves much to be desired.
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4
November 12, 2022
Обратился на данную станцию с течью масла с акпп, после первого визита заплатил 150 р из которых за частичную замену масла взяли 90 р (как оказалось везде замена 20-30 р стоит ) остальное ушла на утранение течи , спустя пару дней опять увидел лужу под машиной , привез обратно на станцию думал устрнят по возврату , спустя неделю отдали машину взяли ещё 88 р за уплотнители и работу . Приговорили АКПП сказали нужно снимать разбирать , мы не чем помочь не можем .оказалось течь была из под датчика скорости которую я лично устронил в течение часа и цена уплотнителя 5р . В итоги отдал 240р за ремонт который так и не сделали
8
March 20
The service is not very bad, we are not coming for the first time! They will always tell you everything in detail and help you . They will give advice in choosing spare parts , few people will work according to their conscience .
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3
August 22, 2023
Мастер очень груб и невежлив с клиентами..работу не сделав все равно берут деньги.Раньше с другой командой было легче получить качество за адекватные деньги..одно разочарование(((
6
February 28
It's very sad. But there were no options then, I had to give the car for repair. I won't write more details, but I definitely won't go there anymore.
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4
2
February 24
The attitude towards customers is disgusting . I drove the car for repair, so they didn't do it, and even tore off the wire to the fuel sensor ((((
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2
2