It would be good to improve navigation in the hall, because in the absence of signage it is difficult to figure out where everything is and, most importantly, how to get on board.
Arriving at the bus station in Lugansk at 4 a.m., it was strange to find out that the bus station building has been working properly since 6 a.m. and the ticket offices too, and everything else, including toilets, even on the street. That is, endure as you want or go wherever you want)))
There is no toilet in the station itself, it is on the territory of the station. The staff at the customer service talks for their problems and works very slowly collecting long queues. Only two cash registers out of ten are open
For this, the bus station's phone numbers, the number of the help desk and the dispatch room are posted everywhere if no one answers the calls. This is outrageous. It is impossible to book a ticket or find out information not through the website or through a call! Who should I contact to file a complaint?!
People live. Fuss. Life seems to be getting better. And what to worry about. They will build everything new, both housing and industry. So there is no need to worry about them.
The bus from Rostov arrived at 4.00, the bus station opens at 6.00. Passengers have two options - to leave by taxi or freeze for 2 hours. There is ice all over the territory of the bus station, anti-slip mixtures are not sprinkled.
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2
Наталья
Level 5 Local Expert
October 3
Everything is not bad, but there are not enough frames and tapes for checking bags and suitcases as in other cities of the Russian Federation, storage rooms, a toilet right at the bus station, and not somewhere at the end of the lane.
It's sad in the evening. Buses leave late, but in the evening the toilet is closed, coffee is only in the vending machine, there is nowhere to eat. Of the good ones, there is Wi-Fi.
Sc.. But it's a pity you can't put a minus. The building is inconvenient, there is always a queue at the ticket offices, there is no navigation. The departure of buses when they deign, part of the ticket is printed in Russian, part in khokhlyachy - the accounting department accepts them every other time. There is no online ticket sale. Payment cards are accepted every other time. Crowds of beggars
A place where you can communicate with your loved ones via the Internet, and you can also withdraw money from Russian cards, the city has become crowded in a year, a year ago there were few people around and few cars, now you expect traffic jams
One of the advantages is the complete numbering of houses and entrances (where encountered). Among the disadvantages - there are no offline maps of Luhansk and Donetsk regions
It was very cold. There is no heating. There are rest rooms on the ground floor. However, the prices are very high. For 5 hours of arrival, I gave 3 thousand.
In general, everything looks good for the republic.They try to maintain cleanliness and some kind of order.Transport, however, does not run in the evenings- curfew
There are no toilets, only in cafes and for money. There is no Wi-Fi, just ask the cafe owners to enter the situation. There is no normal scoreboard. The VP is grazing.
Otherwise normal.
Convenient train station, there is wi-fi in the waiting area. There are rest rooms -1500 rubles per person.. It's bad that there is no luggage storage due to the, / position, but this is temporary.
Archaism from the 90s. Mud, dilapidated platforms. It's cold in winter. People smoke and shit on the platforms. There are cash desks with disgusting service. There are a lot of stalls of travel agents who sell tickets for the same buses.
When buying a long-distance ticket, the ticket office of the bus station does not explain that the payment is not to the driver, but to the ticket office number 2 because of this, the flight was delayed and there was a lot of negativity from passengers. Consider this. If the ticket has not been paid, then specify at which ticket office you can pay for it. As it is, everything is normal...
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1
Максим
Level 8 Local Expert
August 1
Well, a little more and there will be norms around him. Well, the perones, etc. are so-so. The asphalt is old, inside the station as usual, nothing like that, but quite large
The phones are either turned off or they don't take it, the site is lagging, it's banal to find out the departure of the bus you need to go directly to the bus station in 2024!