I came to get glasses for the first time, they quickly picked up several options, gave me recommendations on how to wear them, and while I was waiting, they treated me to coffee and candy. The service is at the highest level, everything is fine.
They picked up the frame and ordered glasses, everything is fine, but they accidentally broke the shackle. We returned to the optics and asked to insert our lenses into the same frame. The girl even looked at the frame properly and said to look for a receipt or carry the frame for repair, like the frame number is erased. In the optics across the street, they saw the number on the frame, and the frame was picked up, and the glasses were inserted. I do not recommend it, an indifferent seller, chewing something all the time and talking on the phone about personal matters.
We quickly picked up high-quality glasses. In addition, they gave a lot of useful information related to vision. I recommend. The prices, as it seemed to me, are acceptable
Disgusting service!
They postponed the appointment several times , they can 't talk on the phone , for a long time I couldn 't understand why they were calling from the optics . It turned out that the doctor did not come to work and needed to reschedule the appointment .
We came , we had to pick up lenses and glasses , to which the ophthalmologist aggressively asked me that my opinion was not important , I needed a child and a desire . Why such conclusions are not clear . She answered rudely and unwillingly .
Do you think it's so easy to put lenses on? No!
That's why I would have come and signed up , because I don't think it 's easy , and turned to a specialist .
Further - worse.
At the checkout, the consultant picked up the glasses, but when I asked which lens to choose ( this is our fourth ordering experience ) . We came here only for the sake of selecting lenses and learning how to use them . But how rudely and aggressively the ophthalmologist communicates - they didn 't want to .
And then the consultant burns out :
The best lenses cost 220
Normal - 120
And if everything is really bad for you - 60 .
What kind of sales skills are these?
Where is this taught?
Rude .
Learn about service, customer orientation and sales
I signed up to check my eyesight, a very nice receptionist girl, suggested everything and recorded it at the right time. a very competent doctor, talked, checked her eyesight on the equipment, read the letters, decided on her eyesight, advised how to proceed. I recommend
The impression of the store is the best, because the professionals in their field work! Especially very attentive and responsive girl consultants! Thank you for your work!
The very first optics salon in the city.The most difficult lenses in a short time.A wide range of eyeglass frames and ready-made glasses with a diopter.