Aybivet
281 reviews
June 14
Friendly and pleasant staff at the reception. Thank you girls for your attitude to customers and your smiles. It is very good that there is a clinic with round-the-clock reception. Inspires calmness even in difficult situations. I thank the doctors for their professionalism and the help provided to our younger brothers. Good luck to you.
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September 2
Absolute amateurs, mess and sloppiness.
We picked up a kitten and signed up for an initial examination. During the examination, the doctor was told that the kitten had just been picked up from the street and needed to be examined for possible infections.
This "nedovrach" just looked at the kitten, did not even shine it with ultraviolet light for fungal infections (microsporia). I didn't take blood tests either - "the kitten looks healthy, why the tests?".
Then he sent me to pay the bill.
The next day we got a phone call asking why we didn't screen the kitten for microsporia, they immediately told us that we ourselves had to ask. That is, their "doctors" did not even guess that a kitten picked up from the street should be checked for microsporia.
If your pet is dear to you, it is better not to contact this "institution".
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August 26
A few years ago, we were at a reception, a rodent died during an ultrasound. We did not investigate the details of this situation, although it was strange, because the study is quite standard. Nothing foreshadowed. But as for the communication of the doctor at the reception, the medical staff in the ultrasound room after the death of the pet, we did not like it. The attitude is cold, indifferent, if not aggressive. We will no longer apply to this clinic. Everything happens in life, but it is important that there be politeness and a friendly attitude towards the client, but we did not feel them. The only thing that we communicated normally at the reception, and otherwise the worst vet clinic for doctor communication that we had.
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June 16
They brought the cat 'it was bad' as it turned out, later they did a lot of unnecessary IV procedures, injections, and the cat just had a virus, turning to another veteran, the cat got better the next day and did not need to be taken to saline (IV).
They also appointed repeated appointments after tests for which you also need to pay, I brought the cat and another doctor at the same clinic took it and was surprised by the repeated admission, even asked me why. And the most important thing is that they didn't even examine the cat. They said that the tests are normal and that's it, but the payment is for a full-fledged appointment. Therefore, think about it before contacting them, I definitely no longer have a foot.
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July 15
Disgusting attitude. The cat became ill and needed urgent help, they called this veterinary clinic, as it was the closest. In a telephone conversation, the girl said that she might or might not be accepted, as the doctor would have the opportunity. To the question "then there is no point in going to you?", the girl allowed her tone to rise.
I do not recommend this vet clinic, if you need help, then this is a 50/50 option... As they told me: "no one can guarantee that you will get to the reception."
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5
August 24
Many thanks to the girls at the reception, they are very attentive, they worry about the ponytails as their own.
We arrived from Lida, took a first-come, first-served basis, despite the fact that doctors there work non-stop. Special thanks to Dr. Vasily Kuzmin. Clearly on the case without too much water.
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July 8
The cat was sterilized. Everything is fine, the doctors are nice, the nurses are too)
4 hours after the operation, I was already eating and running. We did an examination before the operation, and after that there were 2 examinations. The only drawback: the corridors are too narrow, there are few places to sit, because there are always a lot of visitors.
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September 23
Excellent diagnosis and consultation. The staff is polite and competent. Special thanks to Tyupkin V.I. Wonderful doctor!
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May 4
Thanks to the wonderful surgeon Vasily Kuzmin, as well as everyone involved. Today, the teeth of the cat Doshik were removed. Everything went fine, the reverent attitude of the doctors towards the frightened animal is a sign of professionalism. Vasily spoke in detail about what was done, how to take care of the wound, etc. In other clinics, the doctor's assistant usually just gives a piece of paper with recommendations. Thanks! I highly recommend the clinic and specialists
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June 30
So, let's go:
Transit. It is a couple of minutes from the MKAD, but it is better to have your own transport if you are not from Loshitsa. There are no stops opposite.
Building. Everything is normal from the facade, but on the whole it is neat and clean. It is better to arrange a seat at the entrance, as an elderly woman with a cat waited for a taxi for a long time and stood on her feet all this time. There's not much space inside, but personally we didn't have to wait long. There is a cooler with water, however, hidden God knows where ... there is no coffee machine, although it obviously would not hurt, people sit for an hour and a half on procedures. Where is the toilet? It is also unclear… There is no sign.
Reception. Polite, well-trained girls. They consult quickly, answer everything briefly and to the point. It's not scary to approach with questions, that's the main thing.
Assistants (doctor's assistants). For the most part, they are like the same administrators, only very fussy (which is understandable). It is clear that they do everything automatically, since there are many patients. They love animals, I have no doubt about it. There is a feeling of a conveyor belt, but what can you do - such a job. We need to help and do it quickly. Avtushko, Kabak, Minkevich, Mark, Ilona (I don't remember the last name) are clever.
Doctors. I will not talk about all of them, since we did not cross paths with all of them. I liked Zinkevich and Kuntsevich very much. Veresova made a very good impression, it is clear that she is a competent doctor. Vasilkin is a seasoned man, obviously knows his business. He does not rush to surgery if he sees that the case is not neglected. Cherkanov - briefly and to the point. He may seem distant, but in fact he wants to help. You can feel it.
Money. You will have to pay for everything. In this place, it seems that even the air is put on the meter… And that's not true, of course, it's just the atmosphere. It's scary to come, it's scary to leave, because you don't know how much money you'll leave and how much more you'll have to. You don't think about money when it comes to the life of an animal. I do not want this to be used, it is advisable to give customers more detailed explanations. For example, a printed form describing all the services provided and the prices opposite (as in dentistry). This will increase trust in the clinic, as there is a persistent stereotype in society: veterinarians want to skin you “to the bone”.
Result. So far, this is the best vet clinic we've visited. Yes, if a pet gets sick, it will be both alarming and expensive. But that's life. We treat ourselves and treat our loved ones. The country is not yet fully ready for paid medicine, but I hope that everything will be balanced over time. And yet I wish to see such places only from afar.
THANK YOU very much for your help. Ahead of vaccinations, annual UAC, ultrasound, examinations - we will contact you. I hope there will be no disappointments.
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January 22
I really liked the clinic, the doctors are very competent and attentive. The reception staff is also very friendly and knowledgeable. There is parking for cars. The dog was carried to the car after the operation. Good luck and prosperity to the clinic. We thank all the staff, especially the surgeon and orthopedic surgeon.
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April 28
We constantly visit the aibivet clinic with both a cat and a dog.All staff are friendly to both people and animals.They worry about every soul!No one is trying to stupidly rip off money)Last time they treated the cat, she became sluggish and stopped eating due to the fact that the clinic does not work around the clock, I had to go to another clinic, where the cat's temperature was measured, blood was taken, an injection was given and an anti-biotic was prescribed, and that was the end.We called that clinic so that we would be given some kind of answer by blood, so that we would understand whether it was urgent to go to an appointment (a repeat appointment was scheduled in 4 days), they refused to provide information to us and said come with the animal on a first-come, first-served basis, and the kitty was already barely standing on her feet.We called aibivet and urgently found a free place for a doctor's appointment, tests were immediately examined (from another clinic), an IV with another antibiotic was prescribed (from being discharged to another clinic, she constantly vomited and the antibiotic was prescribed, taking into account that the cat has an infection), as well as an IV to improve the water balance since the animal was dehydrated , an emergency examination was carried out , an ultrasound scan was performed, all recommendations and a detailed explanation about the disease of our pet were given .The two doctors we visited and the assistants in the treatment room, each of them treated each pet with love and tenderness .Administrators, about whom there are a lot of bad comments, always (based on the fact that we are there from time to time)They are just as kind and friendly.In this clinic, one thing is missing , it's round-the-clock appointments
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August 24
Maybe the doctors here are good, but the organization of everything is just disgusting. Crowds of people, it is not clear why there is no record and an emergency appointment. We arrived for the vaccination, we waited for it is unclear how long. Narrow corridors, a huge number of people. It's horrible.
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December 28, 2023
Attentive and polite staff, we have been treating the cat for six months now and it is just wonderful that we were advised to contact Kuzmin Vasily Alexandrovich, who literally put our cat on its feet!!! The cat's legs gave out. We sincerely thank you for the health of our pet!!! Good luck and prosperity to the clinic and thanks to the doctors and staff! Happy New Year!
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June 12, 2023
В феврале в нашей семье появилось прекрасное создание по кличке Пума ( британочка). По рекомендации наших детей у которых есть питомец, мы обратились в Айбивет на Прушинских. Дружный коллектив, внимательное отношению к питомцу и владельцам, с пояснениями по всем волнующим вопросам оставило очень приятное впечатление. Касательно очереди, то мы обратились по записи и один раз экстренно (были приняты в течение 40 минут). На сегодняшний день мы доверяем здоровье нашего питомца специалистам Айбивет.
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April 21
I am satisfied with the quality of the veterinarians' services. But there is a big problem with the organization of security. We were at the reception with a cat, and the unconscious owners of two Stafords were nearby! A man and a woman, the owners, suddenly decided that their pets were harmless and took off the muzzle of one of the dogs. And all this in a narrow corridor. Why don't administrators make comments like this?
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May 11
I am very glad that we are being served at this clinic. The staff is very friendly and courteous. The ponytail is treated with care and tenderness.
Minus one is too expensive
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January 4
Administrators do not have empathy, and this is very important for working in a veterinary clinic. On December 5, an urgent afternoon, we arrived to take tests with a dog in a very serious condition, which was told to the administrator. There was no one in front of us. At first, we waited 5 minutes for a doctor to take blood in an empty clinic, and then we met our friend a dermatologist and she took an analysis after seeing us, and then waited 5 minutes for us to be calculated (attach a card - 10 seconds of time). Every minute was important to us. We are very disappointed with this attitude.
We do not recommend the clinic. The therapist did not recommend that we take a blood test, but prescribed medication when the dog refused to eat. After that, he offered to give her analgin and shove food, instead of other treatment and blood tests. Blood tests were taken later at another clinic and they became crucial for the appointment of treatment.
The only doctor who gives himself to work there is dermatologist Davidovich Elizaveta. We recommend it wholeheartedly.
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December 14, 2023
We have been treating our pets in Aibivet for a long time. Polite staff, a wide range of services - some of them were not even found in other clinics. The appointment to the doctors is preliminary, but, conveniently, you can urgently just come and take a first-come, first-served basis, if you have free time at the doctor, you will be accepted.
Veterinary medicine is, of course, an expensive pleasure, but what can you not do for your tails.
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3
July 27
Excellent attitude to the animal. All problems were solved. Prices are about the same as everywhere else. There is a parking lot nearby.
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September 30, 2023
We would like to express our great gratitude to Kuntsevich Victoria Vyacheslavovna, a professional in her field!!
Before we fell into the golden hands of a doctor, we were scared in another clinic that the pet was dying, the kidneys were affected by cysts of enormous size, 2 kidneys were failing and nothing could be done except to sit on droppers for days. As we were told, we have a week and either he will survive or not..
After that, my friends advised me to go to the AibiVet clinic to Victoria Vyacheslavovna! It has been 7 months since the diagnosis. And we do not doubt the choice of a doctor, now we are in the golden hands of a professional and at the moment the cysts have slightly decreased! Thank you very much to the clinic and the doctor for their professionalism!
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3
February 3
We were at the clinic on 02/03/24 for an ultrasound of the abdominal cavity in AibiVET. I am outraged, because when they called, they signed up only for an ultrasound worth 34 rubles. We know the problem of the dog, there is cystitis. In other clinics, the ultrasound specialist tells us whether there is a problem or not and prescribes an appointment. When making an appointment, I did not ask for a doctor's appointment, but they arbitrarily entered it and charged 60 rubles for everything, without asking if it was needed or not. When I called after my husband's visit to the clinic, why they told me 34, but they took 60 rubles., they said, well, they told you the reason and prescribed an appointment. I explain once again, we didn't need an appointment, just an appointment. To which I was told, the reception was, so 60. So, owners of ponytails, please pay attention to the deception when visiting in the cost of services. I do not recommend this clinic.
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June 14
The clinic is smart, the staff is friendly, the animals are not stressed. A wide range of services.
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February 1
A good place where the love for animals is very felt. We often come here for any reason, from examination to sterilization. Thanks to all the doctors, for the peace of mind ❤
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December 25, 2023
They can't make a diagnosis. I drove the dog twice and several more times by my father-in-law, the reasons for refusing food were not found, they prescribed a bunch of drugs that did not help. New drugs were prescribed each time. They did not offer to go to another clinic, they only recommended repeated appointments where they did not understand anything. They found gastritis, and that's it. Other authorities examined it only after our requests. Medicines did not help, they did not find reasons for refusing food, but they did not refuse new methods, and it does not matter that they do not understand the reasons, the main thing is that they come to them again and again. Normal people would poison others, saying that it is necessary to save the dog, otherwise they do not understand the reason. The result is that the dog died.
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4
March 16
A good vet clinic. There are many different specialists and services in one place. It is quite convenient. Large free parking. The prices are reasonable.
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March 14
I can't say that it's really bad in this clinic. BUT if you can't help the animal, then say that you can't, and don't prescribe useless and expensive medications. Doctors should be more attentive to their shaggy patients, and not mindlessly inject the simplest vaccinations, after which complications arise. They were vaccinated, so much so that an abscess began. They did not help with repeated treatment. We went to another clinic, where doctors were able to help the pet.
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March 12
We visited the clinic as part of the medical examination, did ultrasound, tests and a general examination of our cat. Responsive and courteous staff, analyses and transcripts were done promptly. We were satisfied.
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August 19
The best veterinary clinic in Minsk: prices, attention and professionalism of the staff have been pleasing for years
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January 24
The staff is very professional and courteous. They performed surgery on the cat to remove teeth - everything went fine. The prices are reasonable. I definitely recommend it!
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February 29
I turned to an ornithologist and was very pleased with the doctor , an attentive and responsive girl , I am contacting this clinic not for the first time and I am very grateful and satisfied with the quality of service
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October 22, 2023
My cat was killed, the animal was only one year old. For two weeks I went to them every day for ivs and injections from an unknown disease, they performed a laparotomy on my poor animal-so, to look at everyone, they did a lot of tests, ultrasound, X-rays, a biopsy for oncology, they were at every doctor in this clinic, one of them said that the cat was healthy and he just needed depressants to drink, someone said something to the intestines, and as a result, the day before his death, he was diagnosed with panleukopenia and the next day he died. I just don't say how many hundreds of money have been spent. One laparotomy cost 500 rubles....and every day for 100 to 200 rubles ....but then it was absolutely not important. I trusted the professionals...I am writing this post for those who are going through a difficult time -the disease of their animal. In this clinic, you can vaccinate and castrate the cat at most- by the way, the clinic has an excellent rating of 4.9 points just according to reviews from such manipulations. I am writing this post in order to protect someone from what I and my animal have experienced. If the animal is sick, look for good doctors. And I.. I cry every day...
addressed : Vasilkin A, Badulin D, Kuzmin V, Ermolaev V
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September 20, 2023
Делали лапароскопическую стерилизацию собачке. Очень переживали и очень много отзывов читали. Во первых, в двух других клиниках нам даже не предложили сделать обследование до операции. Здесь же предложили и выяснилось, что операцию делать было в тот момент нельзя. Проходили лечение. По окончанию лечения сделали стерилизацию. Спасибо большое доктору Ермолаеву и анастезиологу ( к сожалению не знаю имени, девушка блондинка) за чуткое отношение к животному и профессионализм. Все прошло без единого осложнения. На следующий день собачка уже бегала и прыгала.
September 2
A good institution, my sister stayed long ago, the prices are acceptable, thank you very much 🤗🤗🤗
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November 22, 2023
They performed 2 operations on the cat Marta at Kuzmin 's .the doctor just saved the animal. And then he was advised to me. Since I had previously applied to a veterinarian who has been practicing for 20 years, she told me to put me to sleep. The girls at the reception are nice. Yes , and those with whom I had to deal and the anesthesiologists of 2 girls do not remember the family . Generally super. I don't really trust clinics at all, but I can vouch for these people here
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February 7
High-quality services for pets. The prices are average. The staff is highly qualified and attentive. We recommend it for hanging
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December 1, 2022
Очень хорошие отзывчивые врачи.
Отдельное спасибо хочу сказать доктору Вересовой Екатерине. Очень профессиональный и внимательный врач. Несколько лет наблюдаемся с попугаем у неё. Диагноз диабет и только в АйбиВет нам смогли поставить правильный диагноз и назначить грамотное лечение. Ни в одной клинике ранее нам не смогли помочь, так как помогли тут.
Сейчас случилась новая беда наш сахар стал не только постоянно высоким, он начал скакать и довел, птичку до приступов. Несколько дней мы провели в клинике и Екатерина Евгеньевна смогла стабилизировать нам ситуацию, моя корелла выжила.
Так же хочу сказать спасибо персоналу на ресепшене и в процедурном кабинете работавшим 27-28.11.2022. Имен я к сожалению не запомнила. Очень хорошая оперативная работа и отзывчивость.
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October 15, 2023
I was taking the dog to the dentist on Monday. On Sunday afternoon, the clinic called to confirm the appointment. On Monday morning, 15 minutes before the appointment, they called to say that there would be no reception, since the doctor was ill. They offered an alternative - a therapist's consultation. The result is a consultation about nothing, it seemed that the doctor was not completely competent in matters of dentistry. It was from the category of just to accept. I doubted before going to the clinic (I heard not very pleasant reviews from friends), and after such an appointment, I definitely did not set foot in the clinic.
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April 4
The clinic is excellent. The specialists are gorgeous.
Do not listen to "your" vet doctor, listen to what they will say in this institution. (((((((
It would be better to listen ((
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November 20, 2023
We were at a dermatologist's appointment with Davidovich Elizaveta. I want all doctors to be the same as Elizabeth - professional, analyzing the situation, not rushing anywhere and so that an easy solution turns out to be the right one. It took exactly 4 days from the correct diagnosis and the appointment of treatment to the recovery of the dog. My best recommendations!
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September 25, 2023
They called in the morning and asked to make an appointment with an ophthalmologist, offered on the same day in turn from 17 o'clock. The waiting time is from half an hour, we stayed in the clinic for 1.5 hours and were not going to receive us, after writing a complaint in the book, the doctor came out, but we no longer needed an appointment. We do not have an emergency case, you can warn about this, or not take it at all if you are not able to take at least one patient per hour off the record. The evening, the mood is spoiled by poor-quality service and, in addition, disrespect on the part of the administrator, they say, what do you want, wait.
I do not recommend categorically to come there without an appointment.
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4
October 18
The pleasant staff quickly explained, at the reception the girls were amused by the reactions.
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April 30
Well done, the whole team, saved a cat that means a lot to our family, only gratitude!!!👍👍👍
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June 23
It's a good clinic. The live queue passed quickly, the staff was polite.
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August 18, 2023
Спасибо большое Кузьмину В.А. и всему коллективу клиники за спасение нашей кошки Ирис, все другие клиники Минска отказались принять нашу кошку, а в АйБивет приняли экстренно, оказали необходимую помощь а через несколько дней сделали операцию. Благодаря профессионализму и неравнодушию врачей наша кошка жива и хорошо себя чувствует.
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October 15, 2023
Excellent doctors and administrators. They did an ultrasound, a blood test and an operation for the dog to remove the scrotum. Doctors are professionals. They cope with a 40-kilogram dog like a kitten, the operation is uneventful, the dog recovers. The prices are adequate. Special thanks to Nadezhda Alexandrovna for the treatment of the dog and the attitude to our pet
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3
November 7, 2023
A good veterinary clinic. Attentive specialists. Adequate prices for services. After each request, we were satisfied with the result and the level of service.
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September 6, 2023
Хорошая клиника, специалисты высокого уровня любящие своё дело и просто приятные люди.Весь персонал доброжелателен и внимателен как к животным так и к их владельцам.
1
July 21, 2023
А у меня остались неприятные впечатления о данной клинике. 21.07.2023, утром дозвониться в данную клинику не получилось, и поверив отзывам, поехала напрямую с кошкой на руках,которую всю ночь, простите рвало с периодичностью каждый час, которая отказывалась от еды и от воды и голову чуть держала, в надежде на то, что ей экстренно окажут помощь. И по приезду, мне девушка на ресепшине ответила "Извините, не примем вас, у нас все расписано!"( хотя состояние кошки на момент обращения было тревожным). Пришлось ехать в другую клинику, там осмотр занял 10 мин. и назначено лечение. Ещё один момент, на яндекс указано время работы круглосуточно, а по факту с 9.00 до 21.00. Обновите информацию!
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November 8, 2023
The only adequate clinic that worked around the clock, you could always ask for help. Now you can't. Very in vain, return the round-the-clock working time. So many animals can be saved and helped ... I put all 5 stars in my soul, but for the work schedule 3…
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