Bakai bank

Rating 5.0
192 ratings
Rate this place

79 reviews

Level 9 Local Expert
October 11
An excellent bank with responsive staff who always go to a meeting and find a solution to any issue, quickly issued a card, an excellent mobile bank.
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Level 15 Local Expert
November 16
I issued an Elcard and a non-resident Visa here. On the first day - the application, on the second both cards, the application and the accounts. It is very convenient to transfer from Russia to Elcard Online, and in the Bakai application - from Elcard to Visa. Abroad, even through Google Pay, everything works. The staff are efficient, polite and competent. Recommend.
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Level 17 Local Expert
January 24
It seems to me one of the best branches in the city. It's a pleasure inside the building, everything is clean, there are sofas for those waiting, the queue moves fast enough. There are toilets freely available, which is also not unimportant. The staff are all friendly, there have never been any problems.
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Level 6 Local Expert
October 13
A clean, comfortable office with very professional and courteous managers. I opened the international card, and the next day I took it away in the morning. Although I probably could have done it the same evening.
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Level 30 Local Expert
July 14
The central office of Bakai Bank. You can issue a Visa card in 3 days, which is important for Russians at the current time. It's always crowded, you have to wait in line…
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Level 11 Local Expert
April 9
Predictable and fast service. There are often a lot of people, but the queue moves quite quickly. The staff is friendly and ready to delve into the problem.
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Level 2 Local Expert
August 3
An absolutely useless institution. Support cannot help in any way on any issue. The application is disgusting and clogged, employees write to you from personal numbers in whatsapp.
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Level 9 Local Expert
January 30
The bank is located in a large building, it is not difficult to find, since the bank building is clearly visible from afar. There is an ATM in the building and next to the bank. The staff is friendly. Fast service is all about the case.
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Level 17 Local Expert
January 23
I specially flew in December 2023 from Moscow to make a visa card for foreign payments and tourism; I planned to spend 3 days and as a result it is issued for 1200 rubles a day. The service is excellent; there is a queue of Russians, but everything is fast and there are a lot of windows; they are tied to Russian phone numbers. When activated, you will have to wait a day. I'm putting a solid 5. Replenishment via the WORLD without commission.
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Level 10 Local Expert
January 15, 2023
Супер клевый персонал именно банка, девушки помогли открыть местные карты. И даже привезли их на один вечер быстрее, чем в среднем (выдали в пятницу вечером, а не понедельник при заказе в четверг утром). За это им огромное спасибо. В банке идет ремонт, и один из рабочих вежливостью не отличался, делал очень некорректные шутки, когда я выходила из отделения. Хорошо, что остальные его не поддержали, и смеялся над ними он один. Зря он так позорится, за поездку я поговорила в Кыргыстане больше, чем с сотней людей, и только трое оказались недостойными.
Level 18 Local Expert
July 1
In general, everything is fine, but customer service is taking a very long time, the queue is 1 person in 10 minutes.
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Level 14 Local Expert
September 15, 2023
Отличный банк для физиков, быстро оформили, мультивалюты. Удобное приложение, хорошая локация. Лояльных персонал. Так держать! Юриков не пробовал но возможно в будущем.
Level 9 Local Expert
May 11
A great bank! The staff is very polite! There are queues, but very small, this is a normal phenomenon. I was there 2 times, I was served no more than 15 minutes.
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Level 6 Local Expert
August 15, 2023
Есть возможность открыть карту виза россиянину, карту привязывают к российской симке, не требуют привязки к месту проживания. Сотрудники расторопные и вежливые. В Кыргызтане понравились люди приветливые, готовые помочь, нам россиянам надо учится у кыргызов гостеприимству и отзывчивости. Спасибо
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Level 10 Local Expert
November 30, 2023
A good bank. An electronic queue that moves fast enough. The urgent production of the card was done in 1 day. The staff is friendly and ready to answer all questions. Of the minuses, the department is open until 17.00
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Level 9 Local Expert
September 18, 2023
Получала карту в этом отделении банка. Условия по карте не плохие. Персонал вежливый и искренне старается помочь. Но организация работы просто ужасная! Указано, что банк работает с 9, при этом двери открыли только в 9:10. Очередь огромная, меню электронной очереди не предполагает "длинные" и "короткие" окна, в результате клиенты с долгими операциями забивают окошки и образуется очередь. Ждали больше 2ух часов. Закрывается отделение банка в 17:00 !!!! Даже не в 18:00, а в 17!!! В выходные не работает.
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Level 16 Local Expert
June 19
Excellent bank, pleasant and friendly staff ☺️
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Level 11 Local Expert
June 15
Very customer-oriented and professional managers. Thanks
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Level 6 Local Expert
September 13
Friendly staff, but extortionate courses and commissions. Not understanding the legislation.
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Level 17 Local Expert
January 20
If you arrive at 9.00 (for the opening), you will receive a VISA dollar card at 16.30. You need a Russian passport, you can ask for a ticket. The minimum it costs is 10 dollars for annual maintenance plus 12 for urgency. Direct transfers from Sberbank and back in the applications. The card can be linked to a Russian phone number.
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3
Level 9 Local Expert
November 13, 2023
A great bank with good opportunities, fast and reliable! I have been working for a long time and I advise everyone to please with this bank .
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Level 13 Local Expert
January 31
Very professional guys work in this bank. We are always ready to help and answer any questions. There have never been any failures in the preliminary arrangements. I recommend.
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Level 19 Local Expert
July 29, 2023
Хороший сервис! Руководство отдела по работе с физлицами очень профессионально и клиентоориентировано. Рекомендую всем обслуживаться в этом филиале банка. Банк лучший в стране, на данный момент.
Level 7 Local Expert
July 26, 2023
Один из лучших банков один из лучших отделений в котором можно оформить все продукты которые предоставляет банк есть электронная очередь есть колер который можно попить холодной воды и хорошее обслуживание всем совет
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Level 7 Local Expert
July 17
They refused to issue a card and fill out documents because there were no boarding passes for the plane ,
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Level 18 Local Expert
June 4
Быстрое обслуживание. Вежливый персонал
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Level 13 Local Expert
August 12, 2023
Была в банке несколько дней подряд, очень большие очереди, как я поняла, то персонал д.б универсальным, от этого (на мой взгляд) и длительные очереди, т.к сотрудники часто спрашивают друг у друга, что да как оформить, чем помочь клиенту в его ситуации. Есть к чему стремиться
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Level 15 Local Expert
July 29, 2023
Оперативно, максимально вежливо. Расторопные сотрудники. Подробно отвечают на все вопросы. Осталась очень довольна обслуживанием.
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Level 11 Local Expert
July 15
We quickly made a map. Unfortunately, transfers from Sberbank are no longer working
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Level 18 Local Expert
March 22
I like that I always walk in without waiting in line. And that they smile and that it's not hot. Compare with other branches of this and other banks, you will understand)
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Level 7 Local Expert
June 6, 2023
Хорошее отделение. Персонал работает профессионально, но не быстро, что к сожалению иногда приводит к очередям. При этом для клиентов премиум обслуживание вообще без нареканий. Рекомендую.
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Level 13 Local Expert
September 13, 2023
Банк расположен недалеко от отеля. Очередей нет, персонал вежливый. Получали карту по открытию счёта у коллеги. В целом все хорошо!
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Level 12 Local Expert
June 2
Fast and friendly. I issued a non-resident card.
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Level 25 Local Expert
April 25
Polite staff, explains everything, it's very nice inside
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Level 12 Local Expert
March 23
Quickly, with understanding, a lot of windows. They came to make payment cards - how many times they came, all the time they were first in line.
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Level 14 Local Expert
November 5, 2022
Хороший банк, отзывчивый персонал. Очень крутое мобильное приложение, в котором четко видны все карты, счета и депозиты… Все Переводы и конвертация отражаются мгновенно! Я смог решить все свои задачи вместе с этим Банком…)
Level 17 Local Expert
February 10
We quickly made a card. they only do a visa and a local one. The euro account cannot be linked to the card. The application was created 12 years ago
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Level 10 Local Expert
September 24
It's a very long time to wait for a card, but at least you can get it without registration.
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Level 19 Local Expert
February 15
Everything was quickly processed, you only need a passport with a stamp. I issued an express issue, the cards were ready the next morning. A convenient application, support works quickly. Thanks!
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К
Level 10 Local Expert
January 18
They make cards for Russians without registration. Thanks for that. Very helpful! I wish you success in your work.
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Н
Level 11 Local Expert
October 3
Fast and courteous service
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Level 17 Local Expert
March 17
Excellent service. Everything is fast and friendly.
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Level 4 Local Expert
July 29, 2023
Приятно удивлен качеством обслуживания. Быстро все оформили несмотря на большую загрузку.
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Level 15 Local Expert
October 7, 2023
Experienced and friendly employees. Professionals. This department can be called an example for others.
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Level 14 Local Expert
November 13, 2023
Responsive staff, queues are not large, quickly and efficiently
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Level 7 Local Expert
March 22
This bank is wonderful. It's been a long time since I've felt such emotions from going to the bank. To open an account for a non-resident, just a passport is enough. Other banks do not provide such simple conditions. Thanks, Buckeye Bank.
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Level 30 Local Expert
September 17, 2023
Безупречная работа этого офиса во всем Каждый сотрудник знает свое дело Очень понятно все расскажут и пояснят
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Level 16 Local Expert
March 28
Polite staff. Everything is clearly organized
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Level 5 Local Expert
October 4, 2023
Friendly staff. They dive into your problem and help. I recommend.
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Level 2 Local Expert
December 20, 2023
Customer-oriented, issued the cards quickly and without queues, and it turned out to pick up the card on the same day.
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