I didn't sit in the queue for long, about 20 minutes on comfortable chairs. The card was issued quickly and the main currency of the account was changed. The employee speaks Russian. Thank you very much Tamar for your help.
The staff spoke to me in Russian or English, but the language is not important, the main thing is that they always provided help and were very responsive!
A terrible bank. The queues are huge. They charge a fee for opening an account, but they refuse to open it without explaining the reasons. A very unfair attitude towards ordinary citizens of Belarus and the Russian Federation.
Huge queues. There is a separate one for foreigners, you will wait at least a few hours. To open an account, there was a queue to pay for the consideration of the application, then after approval, there was a queue to open an account. And you won't believe it, right now I'm sitting in line to receive a physical card.
They do not open cards to citizens of Belarus and the Russian Federation. The reason is not explained. Transfers are issued only in lari. The queues are huge. In other banks, everything is OK.
The bank is paranoid about foreigners, the card was opened, but before that they forced me to fill out a questionnaire about my political beliefs and am I a terrorist? Go to the TBC nearby, not a single question was asked.