Bazillion Cafe Brest
43 reviews
November 23, 2024
The kitchen is good, delicious! I've been here more than once. But today, 11/23/2024, I did not like the attitude of the staff, while the children were in the playroom, I wanted to make an order, sat down at an empty round table, but the waiter girl came up and said that the table was reserved, although there was no sign on the table, and also said that all the large tables were on reserve. And I needed a table for five people. As a result, the children were sent to Burger King, instead of eating normally. P. S. During our stay in the playroom for 3 hours, no one sat at this and the next table, but they put signs about the reserve. The impression of the cafe is ruined! I advise the management to teach the staff how to work with clients.
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May 7
Unexpectedly, a great cafe in the district shopping center, delicious, high-quality, inexpensive, good service. I think the residents of Brest already know this, and I recommend it to tourists from nearby hotels!
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February 22
I've never written negative reviews, but this case is a clear exception. I had been to the restaurant several times before, and I was completely satisfied. I have no complaints about the kitchen, everything is perfect, the issue is the work of the administrator.
I went in for lunch, and after that I had an important event planned. The children of the guests sitting at the next table were running around the hall, which is unacceptable in a restaurant of any class (you also need to take into account that the restaurant has a children's room). At the moment when the waitress brought me lemonade, a girl pushed her from behind, after which the lemonade completely poured over me, my clothes and my bag. By the way, the turtleneck I was wearing was white, and the lemonade was red)))) The glass naturally shattered. The waitress ran away, which is natural in a stressful situation. I stood and watched as the receptionist stood quietly and did nothing. The cleaner came, wiped the floor, they brought me a clean, dry chair, and I continued to eat. About 15 minutes later, they brought a new lemonade and said it was on the house. I asked to invite the administrator. I told the receptionist that I would not pay the bill (by the way, it was for 30 rubles: the receipt contained carbonara, a glass of beer and free lemonade, which was poured on me))), because I came clean and dry, and now my evening is ruined and I have to go home in the cold. with wet pants. Well, it's unpleasant, you must admit. The receptionist, not a young 18-year-old girl or a student, but a fully grown woman, reacted extremely strangely: "Girl, are you suggesting that I deduct your bill from the waitress?! You saw that it was an accident!!" With such a reproach, as if it were my fault that the guests, excuse me, have children running around the hall for some reason (as far as I know, it is the direct responsibility of the administrator to keep order in the hall and the comfort of the guests). I say, yes, there was a misunderstanding, but as a guest, I shouldn't be responsible for it. I was told that they would be calling the director. It took about 10 minutes, and the receptionist came up with the words: "Your bill will be paid by our waiter, if that suits you." Question: dear woman, why am I being held responsible? Is this my employee or yours? Why should the waiter be responsible for not keeping order in the room and pay the bill out of his own pocket? Why put pressure on the pity of a guest whose evening is ruined? Is it professional? After that, I was reminded not to order anything else in a rather familiar tone)
I didn't come to eat for free and make a scene. I came to have a delicious lunch at my favorite restaurant, pay and safely go about my business.
Moral: the complaint is solely against the administrator. The waiter girl is not to blame for anything, and I am sincerely sorry that she has to pay for the shoals of the higher management (admin)... This is wrong. But solving such issues is not the job of a waiter, it's the job of an administrator, who, by the way, should not put pressure on the pity of a guest who is sitting wet in red lemonade, and should be at least a little customer-oriented (at least it would be nice to come up and ask if they can help me in any way). I'm truly sorry that the waitress closed my account. It's wrong, but the admin just didn't give me any other choice. I really hope that the management will see and read this review and deduct these unfortunate 30 rubles not from the waitress, but from the administrator, who does not do her job well (It is a pity that employees suffer because of poor management.
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3
September 30, 2024
Unexpectedly delicious! Big pizza, very thin dough, even the sides are delicious. Yeast is not felt in the dough at all, most likely the dough has been fermented for a long time. The combinations of flavors are unusual, everyone can choose something for themselves. It seems that everything is very simple, but you can also make incredibly delicious pizza out of simple things for that kind of money. It's not a mass market, it's tastier and cheaper. You won't regret it!
The atmosphere is pleasant, dim lighting, neutral music, friendly staff, the order was delivered in 10 minutes, but there were not very many people in the hall.
I really liked it.
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1
March 2
We visited the Basilion with the children today, it was delicious, very fast, the staff was polite, and the atmosphere was pleasant!Sisto, carefully. Thanks a lot ❤
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February 27
We had dinner at the cafe today, everything is very tasty and satisfying!! The cafe's design is beautiful, lots of greenery, which creates coziness and comfort! There is a playroom for children nearby, which is very convenient for parents. Yes, it's a little noisy, but not critical, but that's okay, because the cafe is family-type! The staff is attentive and courteous!
Thank you for the rest, we will come again and not once!
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1
May 5
They literally hated us, glared at us, and asked us not to come here anymore just because we went into a cafe with a bubble tea we bought at a nearby stall, saying they couldn't have their own drinks, so leave the place.
It was very uncomfortable, the service was just 0/10. Most likely, they also spat on the pizza.
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January 7
Атмосфера хорошая, до тех пор, пока Администратор (девушка) не пошла на принцип и просто не заменила блюдо(которое было сделано не по нормам.) в общем впечатление крайне негативное! Но Кофе был хороший!
October 19, 2024
Delicious, pleasant staff, good service, kitchen in plain sight, no constantly screaming children were found, very cozy atmosphere, comfortable seating
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1
February 8, 2024
A good selection of dishes, I ordered tuna, everything was brought quickly, delicious. Mushroom top soup, one of the best that I have tried, of the cons that there is a children's play area nearby and an attempt to create an intimate atmosphere in the form of muted soft light, light music does not help from noise and shouting
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1
1
December 25, 2023
A great place for a family vacation!! Kids are playing, parents are waiting in the cafe! There is a children's menu, which is also very convenient!! Pizza is now my favorite in the city...I will advise all my friends! Special thanks for the service!!! We will come to you more than once!!
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1
1
July 1, 2024
The restaurant is convenient for those who come with children, because opposite the Bazillion shopping center.
The design is pleasant, the staff is polite. The price segment is average, the choice is good.
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August 10, 2024
I really liked the staff, the interior is chic, the dishes are delicious, it's okay, neither expensive nor cheap, I really liked it, I advise you to go.
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1
April 4
Very, very beautiful, very, very tasty food, very, very fun.
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October 5, 2024
It's a good place. Delicious food and a cozy interior. One minus, it's noisy because of the children's entertainment center.
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May 31, 2024
I want to leave a review, this cafe is just super good,my friend and I have been going there and relaxing for 3 times,the food is very tasty, especially salads,and the waiters are polite, the room is comfortable, as if I'm resting,thanks to the cafe♥️♥️♥️
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1
November 20, 2023
The place is the most convenient for celebrating a child's birthday!!! I booked a table the day before my arrival by phone and asked to prepare the first dishes for my arrival. Thanks to the staff and the administrator - everything was prepared very on time! When I asked for an extra portion, it was cooked in minutes!!! I am very happy! I recommend it!
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1
1
July 3, 2024
Friendly staff, delicious food (especially pizza), fast service, pleasant atmosphere!
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1
1
June 3, 2024
The kitchen is on the level, the staff is very pleasant, always with a smile. Clean, cozy, neat, very sincere
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1
February 21, 2024
We were in the children's room and while we were waiting for the baby, we ordered pizza here. The most disgusting pizza in my life: the dough is so thin that it was difficult to hold a piece in my hands, because it was split in half.But the pizza has a thick side🙄 The meat is 1 mm thick, probably. Completely tasteless and dry. And also the bottom of the pizza was burnt
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4
1
May 1, 2024
It was a children's birthday. The cafe was not allowed to open the cake and blow out the candles to the child, they told him to go out into the hall, where the children's room itself was, although an order was made for adults and we were sitting in the cafe.
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2
September 17, 2024
I liked everything very much, the service, the kitchen....Well done guys, we will come to you again
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1
1
August 9, 2024
It's delicious, but the prices... I had to wait a little for the order, and next to the children's trampolines are noisy
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July 27, 2024
We came to have lunch, there are no hostesses or waiters at the entrance, after 5 minutes they came up to us and sat us down at an empty table, providing a menu.
We can't say anything more about the cafe, because in 20 minutes no one came up to us to take the order, despite the fact that the landing was not complete and 3-4 tables were occupied in the institution.
As a result, we did not wait for the waiter, leaving this place.
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1
February 10, 2024
Terrible service. The coffee was carried for a very long time, although there were no people in the cafe.They brought it cold.
The administrator of this institution can be awarded 0 points for service and conflict resolution.
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3
2
September 3, 2024
We came for the first time and stopped at Rustic pizza, Strawberry tea with cream. The order was accepted at 7.30 pm, and 8 minutes later we were already eating pizza with thin dough and lush, soft sides. A lot of filling. Autumn is delicious! Tea is the same. The prices correspond to the quality.
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1
October 27, 2024
A good cafe, polite staff, the food is delicious, they cook relatively quickly, we really liked it
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August 20, 2024
I liked everything, pleasant atmosphere and good cuisine
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1
December 25, 2023
I liked the cafe very much, it was cozy, homely! It is convenient with children! Delicious, thank you!
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1
1
July 30, 2024
It's nice to have an Italian cuisine cafe, the choice is not very large
There was no soup even for a child
Everything is delicious
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September 1, 2023
The place is just a godsend for kids, especially in bad weather, my daughter is ready to play there for a day. One disadvantage is that they have no time to wash everything. Socks stay dirty a lot
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November 26, 2023
I really liked it!! The staff is polite, the food is delicious, the cocktails are just off your head!
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1
1
August 9, 2024
They cook very well. The prices are affordable
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1
May 15, 2024
I liked the cafe, the baby's birthday was a great success!!!
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November 24, 2023
I do not advise you to go, if it were not for the children's room, they would have closed in a month, it's hard to say something from the positive
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2
1
December 18, 2023
Cocktails and pizzas are very tasty, the chef is a good man
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1
1
January 8, 2024
The kitchen is on fire! The staff is wonderful! Thanks!
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1
1
May 1, 2024
Good atmosphere, everything is delicious.
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1
1
May 4, 2024
A good cafe.inexpensive.delicious.the service is good.
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1
1
July 1, 2024
Children really like it
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July 22, 2024
Comfortably
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1
September 3, 2024
Delicious
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1
September 6, 2023
Bedlam. Dirty
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