In general, the hotel is clean, the rooms are new, everything is no frills and very modest.
There are no coffee bags in the rooms (this is a rarity), paid bathrobes and an iron with ironing board. Only one room key is issued, which creates additional inconveniences. Is it really so difficult to make additional keys?
The food is not bad, but everything is very simple.
I really liked the pool with a hammam, we did not walk around the territory, because we were mostly in the neighboring ski resort.
Perfect service, friendly staff, great view, great food.
There is a high-quality spa on site, as well as an apple grove on the mountain and an observation deck.
I was very pleased with the staff (friendly, polite, everything is on time) and the kitchen - the food is without frills, but very well and well prepared, at home. The pizza in the room was absolutely awesome! There is not much place to walk in winter, if nearby, but there are slides nearby, and if there are no small children, you can go to the Tabagan. There were a lot of people, but no one bothered anyone, everything was cultural and decent. We 'll come again 👍
Rest is rest) fresh air, at the foot of the mountains, there is a playground for children downstairs, the kitchen is delicious, polite staff, very kind security, rooms are clean, all in white) the pool is cool, steam rooms are there) we had a good time with the family in winter, we will try again in spring and summer) for comparison)
We stayed at the hotel in August. Severe poisoning occurred, and no ambulance was called. They demanded payment for bike rental beyond the time they actually took the bikes for. They also demanded to pay the RENT of an IRON! I've never seen anything like this in any hotel. It would be nice if the adjustment services were provided, otherwise the iron. The place itself is not bad, but the cuisine is terrible, the service is also at zero.
The rooms are clean, cozy, there is a conference room for 60-80 people, a large swimming pool of 25 meters, a Russian sauna, a hammam. Table tennis, billiards, gym, and that's it.The cuisine is European, they cook delicious 👍
The rooms are good. If you want to go, do not bring a toothbrush, toothpaste, soap, shampoo, towels. Everything is given here. On the second floor there is a mountain view from the room. The territory is small, you can't go out into the mountains. But you can walk a little bit, there will be mountains. There is a shop behind the bridge
Very nice Spa hotel in Beskainar village. The presence of its own health ladder, swimming pool, sauna, hammam, small gym and conference room makes this place ideal for seminars, family events and family holidays. Cozy rooms. Friendly staff. A good security system and access control to the territory gives a sense of calm.
It's a little weak, especially the food. The receptionist was nice, served customers well, found an approach. But in the bar, the girl is very unpleasant in terms of service. We rented a VIP-1 room and they prepared a table for us, where the food did not match the amount of money we paid, asked at 20:30 to give the menu and accept the order for a fee, which we were refused (the kitchen is closed and the door is open), after the receptionist came from the reception and found us one portion of food (when the same thing could be done by a girl from the bar) for each of our requests to give boiling water for tea, she brought it with displeasure. It was very unpleasant. In general, the pool is good, the massage is weak (anti-stress massage was ordered) only the peeling found its satisfaction. By the way, the guard was very polite, showed everything around the territory, accompanied them together, I would like more such employees. Thank you...
The hotel is clean, new, the mattresses are sooo comfortable. They cook delicious, at home. Of course not for children, but in general it is very good. Escape from the hustle and bustle of the city and take a break from everyday life
Comfortable, delicious. But superfamily and even a little pensioner-like in a good way. The pool is open until 20:00, and the bar until 23:00. Not enough and boring for young people
A great place for both peace and active recreation in the mountains, and for both, the hotel has everything you need, as well as friendly staff, good food and an escort to almost any point you need, we will not forget this holiday. Special thanks to the administrator of the spa center, who will not only help with everything you need, but is also a talented massage therapist, as well as serve delicious tea and homemade apricot paste. We will be back
With the apparent decency of the hotel and a significant price tag, everything spoils the attitude towards visitors! They nicknamed themselves the "Georgian cuisine hotel "zhrichedali"": for breakfast there is always porridge and some kind of eggs, a bun, yogurt. Ie, they obviously haven't heard about the buffet here! Or as in some hotels, at least they ask what the visitor would like... But tea is in abundance... But instead of coffee, there is instant parasha in bags, which you can't call coffee. The hotel does have a household coffee machine... in a bar... that is, for money! For lunch, soup, second course and compote! But no! You can't choose again! Two types of soups and two types of the second are equally brought to the company - choose without a choice! It's the same for dinner... They say that for money you can eat normal food, even a good steak... I didn't check it myself... And room service: when we arrived, there were not even water glasses in the room. On the second day, however, glasses miraculously appeared, and on the third day an armchair even appeared on the balcony (although there were two of them in all other rooms).
And like the cherry on the cake: there is no iron in the rooms. And there is no one on the floor... But if you call the reception, then for 800 tenge (but they say that each time they call a different price tag) an iron and ironing board will be brought to the room!!! They will not iron it, but only bring an iron!
Therefore, everything else just pales against the background of the above ...
The condition of the hotel is not bad at all. In some places, of course, collective farm repairs and cheap finishing materials are very striking. But as they say, these are just little things ...
I also want to add about the weedy territory, where several rose bushes were planted for beauty, which unfortunately are not able to correct the complete desolation of the garden and the lack of lawn....
The hotel is great, cozy, mountains, air and full board! Polite staff - kind treatment. Delicious food, beautiful presentation!
Russian cards do not pass any - come with tenge! I recommend it!!!
A great place to relax from the hustle and bustle of the city. There is silence all around. The rooms are new and clean. The pool is good + there is a sauna and a hammam. The food is normal.
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A
Anonymous review
September 11, 2023
A good place to stay, the staff is excellent, attentive and responsive! Swimming pool, massage, spa, playground for children, in general there is something to do and not far from the city 👍🏾
The most family-friendly holiday hotel with children . Clean air there is a nature reserve nearby . Beautiful view of the mountains. A large warm swimming pool .
Location 👍 The staff is smiling, talkative👍 The territory is clean, huge, green, horseback riding, climbing the slopes, gazebos, barbecue, well, generally at the level of❤ Sauna, Hammam, Finnish sauna are cool... The pool is very large, clean, the water is not chlorinated! The pool is covered.
One disadvantage is that there is no outdoor pool on site. But the rest was unforgettable.
A pleasant place for a family holiday. The complex has a swimming pool, spa, well-equipped children's play area (air hockey, football, playstation, mini cinema..). The room is clean and cozy (we took a junior suite). Sensitive and polite staff. Availability of Parking on site.
I have been to many hotels, sanatoriums and recreation centers in Almaty. Be Fine is one of the best places, while also being budget friendly. For 44,000 tenge per day for the weekend, a nice cozy room, 3 meals a day and a swimming pool, gym , sauna, hammam. Everything is clean everywhere. Polite staff. Climbing the health trail offers a beautiful view of the village in the gorge, see the photo. I highly recommend the place. The hotel management is rated 5.
We spent an unforgettable week at the Be Fine Hotel in an atmosphere of coziness and comfort.
We are coming for the second time. We first got acquainted with the hotel in 2020. And here we are again, but with a new addition to the family, we decided to relax. I must say that after a year and a half, the Be Fine Hotel is still cozy and comfortable.
The service is excellent. We didn't have to call the front desk to have the room cleaned. It is enough to hang a sign on the door and go out for a walk through the picturesque places around the hotel. Cleanliness came to the room, clean bed linen, clean towels, new toothbrushes and water in the refrigerator:)
It is clear that the work of the entire hotel staff is very well organized. You are a guest and you are the center of attention, surrounded by the care of the staff. The staff is polite and ready to meet your wishes. Literally from the doorway you are greeted with a sincere smile.
Delicious cuisine.
The hotel is really for families with children. For children of different ages, there is everything you need, high chairs, two playrooms for children from 1 year old and older.
A great place for a good rest. There is everything for both family and corporate leisure. The prices are reasonable, correlated to the quality and level.
Nice hotel. The service is good. We stayed for one day to take a break from the hustle and bustle of the city. I liked the food. On the downside, it was a little boring
The place is great. Everything is clean and fresh, the location is good
But the service is a bit incomplete. He is good, but simple, hire a manager with reliable experience - and he will put everything there
We've been here twice. The first time everything was fine and I liked everything. For the second time, we moved into rooms with a view of the backyard - for 90 thousand, a view of the backyard is not very good. It's the same with the table, they put it near the stairs. The pool is good, but visiting once a day is not very good. The service will go. The staff is friendly. Clear. The territory is weak - there is not much to do there.
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Василий Широков
Level 7 Local Expert
March 2, 2023
A quiet cozy "corner" with its own swimming pool. Nice rooms. The food is delicious. An interesting game room for both children and adults. (The air hockey table is a little tired). Excellent swimming pool and steam room.
A convenient place for holding corporate meetings.
I will be happy to come again.
The atmosphere is cool, the kitchen too. The receptionist is very polite, the security service is also a very kind person. But one waitress (female) is very rude. And so in general, a very cool place.