To be honest..... I do not advise you , do not think that out of personal dislike or something like that , but this is really a utopia , and a waste of time and mood , even the aura there is bad , and I am generally silent about tariffs 😉
The building seems to be normal, but beeline's customer service is lame, I don't know why, but they take a very long time to decide when to make this faster and better
In general, a reliable operator with an affordable service and a range of services. There are gaps in the nearest Moscow region in terms of coverage and a couple of times I faced the connection of unnecessary services and an increase in the cost of the tariff.
Buying a SIM card, choosing a number and linking an e-sim to a smartphone - this was of interest when visiting the Beeline office.
The staff quickly helped with all the questions.
Thank you so much.
I don't understand why when I top up my balance, some money goes away as a commission. I wanted to pay back the tariff, but the application does not log in why? Do something with the app instead of adding promotions
There were only 2 operators in the hall, and then people sat with one consultant for a very long time, as a result, they had to wait about 40 minutes to get to a specialist.
There are no complaints about the consultant, it is clear that he did not work on the dump, answered all my questions, helped connect the SIM card to the phone
Beeline company, inexhaustible workaholic signalers, my Respect to you, to provide services so quickly, and to be sociable at the same time.. It's just without words.
The most unpleasant is not reliable, the company has problems with the quality of the Internet TV set-top boxes, interruptions do not stop, the workers do not understand about the equipment, I do not recommend
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Alexandr V
Level 18 Local Expert
March 27, 2024
Always long queues are very slow to serve, the service is very poor. Yes, it's a problem to get through. The answering machine does not solve the issue, but wait for the operator for 20 minutes. Parking is only paid. The office is stuffy.
It's a good department, I've always liked it here. I bought rooms here several times, and consulted on other issues. The managers were polite, special thanks to them!
Beeline hugged me completely - it's been almost 3 months since I closed the number and wrote for a refund of the unfortunate 137 rubles - they still haven't processed the application...
Poor mobile communication in the Bagistan residential complex (E-117 street), they also do not want to pull the home Internet, although other providers are pulling, Beeline will not develop, and other providers will go ahead.
I didn't wait long, about 15 minutes. The office is conveniently located. Initially, when the issue was addressed, it was not resolved. After arriving, I re-applied for the activation of the service. I will inform you about the result additionally
I've been there twice. In principle, the issues I have addressed have been resolved. It is light and spacious (there is not much space, but if not during rush hour, then it is spacious)