I made an order several times through the online store Becker. Orders arrived quickly, the quality of the goods is always satisfactory. I like that there are always promotions and good discounts.
A very good store for buying seeds. Thank you so much, the package has been received. The efficiency of employees is at the highest level. The package was sent quickly.
Becker.The planting material always comes in excellent condition and well packed, the seeds are fresh.At the last order, I was pleasantly surprised, they put a gift - 10 packs of vegetable seeds and flowers.Special thanks for that!!!We've been eating fresh crops all season, and we've rolled up as many sunsets as we can.An excellent online store - a large assortment and constant promotions are pleasing!!!
The quality of the seedlings is excellent, the delivery is fast, the choice is large, the warranty for planting material is 90 days, constant promotions, support via messengers and chat. I am very pleased with the choice and price, I will definitely use the services of this store
It's just terrible, the money is in the trash and the order is too.I fell for the sale, ordered rose seedlings. They sent some old, dry cramps, there are only sprouts on one type, it is clear that nothing will grow out of them
I have been ordering for several years, so far I like everything, even if a low-quality seedling arrives-it is replaced or the money is refunded.for example, strawberries have been pleasing us for more than one year
Last year, we ordered various pots and seedlings. Everything came neatly packed. I was more worried about the pots, so that the mail would not break them) Surprisingly, everything came together) The cherry and cherry seedlings were not in pots and in films with the ground. They are not big, literally 1.5 meters. The winter didn't seem to be very frosty. We hope that they will not freeze. And during the week I decided to transplant two broomsticks from the purchased pots (they have been sitting in small pots for a year and do not grow. Probably not enough space) . They look decent. I hope they will grow well now.
It's strange to see people writing all kinds of stuff. It seems that the authors specifically wrote a nasty thing and went missing. I wish Becker good luck and prosperity in their business.
We ordered seedlings in early March, tomorrow May 1 and silence, and seedlings will no longer be needed. And in what form will they come if they have been on the road for more than 2 months? I have to refuse. Customers are not appreciated here
I am completely disappointed with this online store. I bought a seedling in the spring, they promised a 90-day warranty. Initially, the seedling came of poor quality, which was notified by Becker. They said wait for a miracle-it will take root. But the miracle did not happen. I've been talking for more than a month about either replacing the seedling or refunding the funds. (mere pennies). It's just a shame Becker, apart from unsubscribing how they treat customers with respect, does not return anything. Spending such funds on advertising, on promotions, and not solving the issue of claims is simply a shame.
I ordered a large order (bags of seeds), I was worried. But everything is fast and the package is very neatly formed. I paid by cash on delivery at the post office. I will order it. The promises on the shares are being fulfilled.
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Лиза
Level 11 Local Expert
April 3, 2024
Terrible service and zero communication with customers, I made an order on Friday. I registered, they sent me a password, but I can't log in, they sent another one, the support service is silent, they read and are silent on Instagram, the chat on the site suggested just logging in from another browser, but this did not help, they sent a tracking code and said that they sent it on Monday, the code is not tracked, I write once again on Instagram, and they answered me a couple of days later, and when asked why the parcel was not being tracked, the answer was that it would be tracked on Thursday! But if it is sent on Monday, Thursday or Friday, it should already arrive, and not begin to be Tracked, following from this, I assume that the seedlings are packed in a package on Monday and will be sent only on Thursday, the question is, what will arrive to me after they have been rotting in the package for more than a week? It is impossible to cancel the order, since I cannot enter the office, and no one answers anywhere. Nothing has arrived yet, but there is already no mood to plant anything from this store, I do not understand the positive reviews
We received 8 roses in two applications.Everything would be fine, but those for whom I made orders with almost no roots.They were in pots with earth.Naturally, they died.It is a pity that it is not immediately visible.Why do you sell roses with a bad root?They're in the mail.They are experiencing stress.Now you have to place an order again.And please tell me why you can't order, say, two roses.Why is an order from 35 rubles so mandatory?Maybe I don't need so much and for such an amount?After all, I pay for the delivery and shipment in full anyway.
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Просто Владимирович
Level 3 Local Expert
December 1, 2023
The advertising is great, but the information on the site is not reliable. I ordered seedlings with seeds on the 13th. For quick assembly and dispatch, according to the information on the site, it is better to make a payment immediately, I made a request. I waited for a day, silence. I'm calling. They send the bill later- pay it. Well, I think I've fulfilled my duties as a buyer. Ordered. Issued it. Paid. I'm waiting, I'm waiting, I'm calling. Only excuses. And only on the 22nd the order was sent. Thanks to our Belpost that it is already possible to pick up 24 in the morning. And it also turned out that several positions on seeds that I paid for, which are still listed on the site as available and for sale, were not sent due to absence. Then why did they sell them to me and put them on the bill? I didn't get any answers. The difference in money was simply deducted from the postage, without the approval of the company.. The tree seedlings are excellent. But I fell for their information on the website about fast delivery. Payment. The assembly is the next day and takes up to 5 days. But it turned out to be 11 days and winter came on the street.
I ordered a lot of seedlings, pears, apple trees, cherries, gooseberries, pine and fir trees, all the seedlings are very good! except for the 2 Christmas trees, I hope you will replace them
The online store is captivating with a huge selection of everything. Probably, it will be a "plus". And.. that's it. I realized a long time ago that ordering something alive here is more expensive for myself. Once upon a time I fell for the "super offer" of grapes. As a result, 1 plant still matures me, the rest died before being placed in the parcel. As a result, I decided that it is difficult to spoil the seeds (if they do not pack them themselves). Ordered and.. silence. I don't know which is worse: to receive constant notifications about the status of the order or silence about the fate. But...Here comes the package. The amount is not what it was supposed to be. I opened it- yeah, there are no 2 positions. That's what it says- not in stock. It is strange that they did not report how other similar stores do it (at least for soap). In general, it is not critical, but there is a sediment. Pricing for some items in comparison with other stores makes you think.
Do not contact this company, you will be left without money and without nerves. A month and a half ago, my parents made an advance payment for the order, after 2 days the order was canceled. The company has not returned the funds. The message is always answered with the same lies, without specifying the terms of the refund, they do not answer the phone.
We ordered seedlings of grapes and fruit trees, bulbous flowers. Everything came in great shape and stuck. The photo is attached below. The flowers have been pleasing all season, begonia and Aster are still in bloom. I recommend all this online store.
The seedlings all came with leaves, gladioli with sprouts.
Great online store. We have repeatedly ordered roses here. Everything always came in excellent condition. The only store where they did not encounter a resortment.
In the spring, I made an order for currant bushes, gooseberries,raspberries, grapes, roses.Everything came on time, the planting material is excellent, everything has taken root.Prices and promotions are pleasing, I will order more.
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Ольга
Level 13 Local Expert
October 6, 2023
becker or gardenshop? a riddle!
Do not pay attention to positive reviews - they are THANKED. And this store does not consider negative reviews for valuable experience.
In any case, do not order here.
One lie. Not available. Do not make an advance payment, then you will wait 14 days for a refund.
The call center says that it is impossible to pay in erip. In fact, you can.
Tech support does not respond promptly, neither on the second nor on the third day. Sometimes it responds on the 4th or 5th day. And also does not respond at all.
The support feeds those with breakfast, namely, for 3 weeks for every 5 days, they said that the truck was delayed at customs.
In the fourth week, the truck arrived, and the goods are about to be shipped.
A week later, according to the information from the call center, it turns out that the goods did not arrive, there is no and it is not known when it will be.
Now imagine my disappointment when I place an order a few days before my mom's birthday. Paying attention to the info in the product card that the newsletter is from 10.09.
So, 06.09 is issued, 25.09 the truck has arrived, 04.10 there is no product. The refund of the prepayment should be expected by the end of the month.
The birthday has already passed, and there is no money to buy from another seller.
I have been a buyer for two years, I have made orders 5 times, everything is growing and developing well from everything I have sent. Everything is always packed very well, if necessary, competent specialists can conduct a consultation, I had to contact them because I could not decide on a choice. Online store Becker can safely advise.
I ordered grape seedlings quickly, they were delivered urgently, the packaging looks very good. The price is pleasant. Good stocks.
Spring will show how the seedlings will take root.
Ordered in November 2022 No. 35254597
I ordered seedlings of fruit trees.they sent everything dry, with the roots cut off. I wrote to the support service, they sent new seedlings.They're the same too. Of all the ordered ones, one cherry and that wild one clung. Only positive reviews are published on the site, negative ones are deleted. Money is wasted, I do not recommend the store
Complement the review: out of 12 ordered trees, only 6 have taken root. And the trees just stand still, no growth
I WAS INSPIRED BY THE WORK OF THE SUPPORT SERVICE.After the conversation, the seedlings were sent to replace them, they turned out to be life-saving.But the rasta is not observed.
So much time and nerves spent on this store.Very sorry.I will observe the further growth of seedlings.
The relationship didn't work out. And the product was not very high quality and the price tag was high. The low-quality product was changed, but the residue remained. Sometimes I look through the price tags. The situation is the same.
I do not recommend this store to anyone. In 2021, a huge order was made. I was surprised by the small size of the seedlings and roses. Well okay. This year, two seedlings of the "miracle cherry" have borne fruit. And it turned out to be apples. The phones are not answering. In correspondence, after endless provision of photos and videos with tags of these literally miracle cherries, I was offered a 50% discount on 1 seedling. I had a fight, they apologized for their mistake, offered to send me a photo of the disposal of these seedlings - after which a decision will be made whether to send me again what I originally bought. I suggested that they dig up their apple-cherry trees themselves. I have not declared about the unused plum and roses of the wrong color. Look for a more responsible supplier.
Good afternoon. We ordered seedlings of fruit trees for becker: peach, nectarine, cherries, plums, as well as seeds, tulip bulbs, rose seedlings.
I like the wide range of products in the store, pleasant prices and you can always buy goods at a special offer or discount, the consultants are polite, always answer questions and help with the choice. We plan to order tree seedlings in the spring. The seeds are on the way)
The most criminal store. I wrote to the Prosecutor General's Office of the Republic of Belarus and the Quarantine Inspectorate. There are answers everywhere, we take them to court, they pay a fine, the company changes one letter and continues to work, they are like water from a goose, there is an opinion that they just have a cover. Someone gets paid. The goods are of poor quality, complete re-sorting, dry branches, sticks, what people order never arrives. On the Internet, I saw an investigation on this one-day company on the channel of engineer Andrey. Interesting.
A wide selection of excellent seedlings and seeds at reasonable prices.
During the promotions, prices are extremely low.
All the seedlings came healthy, of decent size.
Assembly, dispatch, delivery by Belpost 6-7days. Everything is very securely packed.
I ordered more than 25 items - everything stuck.
I'm going to buy more this year.
I received the ordered seedlings of roses and raspberries.The order was processed and shipped very quickly.The dispatch code was sent to the email address by which the parcel was tracked.The seedlings came well packed and with a good root system.I'll be dropping you off.Next year I plan to make a photo report on the roses and raspberries I received.
I would like to note the presence of constant discounts and pleasant bonuses in the work of this store.Thanks .
They sent dry seedlings, they are useless.! What do you charge money for?
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Anonymous review
March 11, 2022
An excellent online store of seeds and seedlings, a large selection, there are good discounts. I ordered tree seedlings and strawberries in autumn. Everything is planted, we are waiting for spring. The rose seedlings came in good condition.
I bought seedlings several times, roses, grapes, apple trees and a peach. The packaging is good, the plants themselves don't seem to be anything, but I didn't really like the peach, let's see how it takes root in the spring.There are no questions about roses.The first time I ordered 3 pcs. they came well packed and strong.The second time I ordered, just the roots came, they seemed normal, then they also came well-packaged.now I'm waiting for spring and summer to bloom, the main thing is that there is no over-grading.
Terrible quality of service.
1. SMS messages with the track number are not received.
2. The order is not sent in full configuration and is not notified that not all items will be sent.
3. The information on the site is not up-to-date. It says that the product is in stock, but in fact it is not. The support service says, what's the big deal that the site says it doesn't exist. This situation was simultaneously with 3 positions
4. The Support service cannot specifically answer clearly posed questions or provide any confirmation of their words.
5. There is no way to contact the management to resolve controversial issues (all questions and complaints about managers fall on the same managers)
P.S. This review has not been published on their website.
I want to dispel a positive impression about the store. The first experience, it is quite possible and the last, is purely negative. Only 30% of what was ordered was sent, everything else was excluded allegedly due to absence, although everything is available on the site and is sold at discounts. But the most interesting thing is the cost of delivery, which you will not find anything about on the site. Be prepared to pay its cost, which in my case amounted to 60% of the order value. So the store's impressions are only negative.
I'll add a spoonful of tar. I stepped on the same rake three times: the first order was 12 climbing roses, as a result three beauties, 8 rosehips, one floribunda;
the second order of 13 hazelnut seedlings in the autumn of 2021 did not grow ANY. now, at the root, where above and below the grafting, shoots grow. what to do with them has not yet been decided
by the third order in the spring of six roses. Three in height, three did not wake up.
I see a problem with delivery as one of the reasons. more than 10 days pass from the moment of receiving the SMS about the shipment to the moment of delivery. The mail goes through the Republic of Belarus for a maximum of 4 days. It is not known where the goods are located. The roots of the seedlings come completely dry...
I agree with some of the comments below. They publish only positive and rosy reviews on their website, but I see that not only we had an extremely terrible service.
In short: we ordered seedlings of fruit trees - they did not take root. OK, it's hard to predict here. We ordered flower seedlings, did not send them for a long time, and when they sent them, we were not at home to receive them on the same day. The next day we received it - and all the seedlings are rotten or dry. The store said it was our fault. The third (and last) We ordered the seeds once. They crossed out an important part of the seeds from the list without informing either by e-mail or by phone. They left some herbs and flowers, which were collected to achieve the minimum order amount. And as a result, they also paid for the delivery of these flowers, which are in every store, 6.90 white rubles (which is also not written anywhere).
Draw your own conclusions, but my recommendation is not to waste money or nerves by contacting this Becker office
First about the service, the order was made on 8.05, 11.05 the track number of the parcel arrives, which does not exist at all, my questions about the parcel are silent, on 17.05 an SMS arrives about the delivery of the order with a completely different track number that was sent on 14.05. Now about the seedlings, one raspberry seedling came in terrible condition (dry) , the root is dead,black in general, if you think that it is in excellent condition, then your company is clairvoyant. Why send such horror and spoil your image?
Cheating repeatedly. Terrible delivery of the goods. Violet Elizabeth ordered clematis, they sent an incomprehensible, small-flowered, incomprehensible color. I am very upset: only 2 of the four climbing roses were taken. I had previously ordered yellow lilacs, they sent a white one. There must be some kind of control or you will continue to breed people.
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I ordered blueberry seedlings and raspberry tree Fairy Tale, bad seedlings came, the root system is bad, the seedlings themselves are withered, October 2022. I do not recommend this online store to throw money away.
The order was accepted on June 8, 2021 at 20.29.53; on June 10, a letter arrived stating that the order had been formed and was being prepared for shipment; at 14.57, the operator received a call on June 10 to clarify the order and add it (it was decided to purchase some seeds at a discount), but the operator informed that the order could not be supplemented - it had already been formed ready to ship. On June 11, an email arrived stating that the order had been shipped and could be tracked. Unfortunately, neither I, nor the staff of my post office, could see the shipment of this parcel even on June 12. The Becker store was notified about this by letter on June 13 at 15.02. The response was: Your request No. 144282 has been received and is being reviewed by the support staff. You will receive a reply within 48 hours. And the operator didn't even get in touch. As a result, on June 14, at 16.01, a letter arrived stating that due to the spread of COVID-19, consideration of appeals is increasing from 2 to 5 working days. as a result, the departure with my number was issued on June 14 at 12 p.m. We will be waiting for the long-awaited package.
I made several orders, I am very satisfied with the quality of the seedlings, several roses did not match the declared varieties, but after contacting the support center, everything was reimbursed, the choice is huge and for every taste. I will use this magozine again and again.
At the initial stage, the confusion has already begun. All phones! do not work, the track is for tracking the cat.indicated in the correspondence by mail, does not exist! What will come in the order is also unclear, because this question is ignored!And yet- positive reviews are out of order by date - this is one of the signs of "zakazuhi"
I ordered seedlings more than once. The planting material is of good quality. Everything has caught on and is growing. A huge selection of seeds, if according to the promotion, then very pleasant prices. The order is processed quickly
Well, what can I say, the most normal online store where you can buy any seeds and seedlings. The choice is huge, the prices are the most adequate, especially if you make a large order - they will make a pleasant discount. Constant replenishment of the assortment, I ordered very rare beautiful flowers. They have everything. And the staff is pleasant, friendly and qualified. They will always advise you.