It's terrible, the work in the department is well established, 2 cash desks cannot cope with the flow of people, there is no queue at the cash desk and at the info kiosk, people without a queue are served at the info kiosk, and the main queue at the cash desk waits until the cashier leaves his workplace and comes out to advise a client who does not know how to make a payment at the info kiosk,. Operations that should have priority in the queue are served in a shared queue.2 cash desks can be occupied at the same time by appointment for long-term maintenance.For this department, an electronic queue and a consultant are needed to work with the information kiosk
A small compartment. Conveniently located. This is especially important for those who need to make payments to the budget - other banks do not make such transfers.
I give such a low score for obsession. To order a card, you need to lose 40 minutes to listen to what services the bank offers for 25p, then they will give you 500 brochures if you find yourself taking a card for 25p, and if this does not help, then you will be insured for 30p from everything on the spot. Well, yes, trump card, delivery of your card by courier. No bank imposes its services in this way. Pensioners can stay without money by issuing only a pension card. I do not recommend it.