It's terrible, the work in the department is well established, 2 cash desks cannot cope with the flow of people, there is no queue at the cash desk and at the info kiosk, people without a queue are served at the info kiosk, and the main queue at the cash desk waits until the cashier leaves his workplace and comes out to advise a client who does not know how to make a payment at the info kiosk,. Operations that should have priority in the queue are served in a shared queue.2 cash desks can be occupied at the same time by appointment for long-term maintenance.For this department, an electronic queue and a consultant are needed to work with the information kiosk
A small compartment. Conveniently located. This is especially important for those who need to make payments to the budget - other banks do not make such transfers.