I booked a room in advance for a month, the trip was postponed for three days, I asked the administrator if it was possible to reschedule, they said that there were no problems. I arrived at night, it turned out that there was no heating in the room, they put me in a room on a higher level, BUT it was also very cold, especially in the bathroom, it was impossible to wash. In the morning we checked into the reserved room:
Minuses: 1. The table is broken, they couldn't even take it out when replacing it, it just fell apart. 2. The room was completely unheated. 3. The hot water was barely warm, it was impossible to wash.
I asked to adjust the water for three days in a row, they promised, but they never did. When my patience ran out, I decided to move out. I asked to recalculate the cost and then the adventures began: there is no money - we cannot recalculate it... I tried to get a recalculation for a week, they returned a ridiculous amount and then with a problem! I will not recommend it to anyone. The quality of services is low, the attitude of the staff in solving the problem is almost zero.
There is no such beauty, everything is a lie, we were settled There were no curtains on the windows, so people living opposite could watch all the beauty, the TV did not work, the corridors, as if I was in some kind of bomb shelter
Convenient location, instantly respond to requests and eliminate defects. Good value for money.
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Дарья Тарунтаева
Level 11 Local Expert
August 22, 2021
We hardly found the entrance, since the booking has a different address and a different name. I couldn't get Internet in the room, so I had to move to another room. The situation is how we ended up here: Turkey canceled flights with Russia and had to fly through Moldova.
We did not find a single cafe with food that is open at 21 o'clock. I should have listened to the receptionist and ordered pizza from their friends)) keep in mind, it's better this way than walking 5 km in one direction and finding out that nothing like coronavirus is working.
The room itself is 4. Not great, but not bad either. It's okay to spend the night. There is no brush or anything in the room, soap and toilet. So take your bath accessories with you.