25.01 I came to receive the parcel , the coupon was at number 644 , the time of the coupon was 17:58 . I stood until 19:25 until I was called to the cashier, when I came up, I gave a notice and the cashier went to look for my parcel, it took another 17 minutes to search for the parcel, and the registration and payment took 2 minutes, why do I specify everything so accurately since I timed it. Yes , I forgot to write that while I was standing in line , parcels without payments were also very slowly serviced , despite the fact that there was a separate queue for them , and the cashiers were distracted by paperwork , it was not clear what kind of technical break there was (I specifically went and looked at the breaks ) . This situation happens all the time on this post! The management complains that they do not have time to serve all customers. Since I work with people myself, I value every client. I hope my feedback will be useful!!!
Terrible mail! I have been coming here for 10 years and more than once the parcels have gone back, because the notifications do not come! They can't send a notification in a month and then they make a stupid face like what I didn't take away! If it were possible to change the mail, it would be great, I have already thought about the post office. They search for parcels for 15 minutes and create queues, there is no such thing at the Pushkin post office, adequate people just work..
And now, because of the renovation, this poorhouse has been moved to a building with funeral services)) That's where they belong!
Quite a decent post office, a decent team. Everything is quite clearly organized.
Once, however, a letter from another country did not fit into the mailbox and, instead of a note, it was sent back.
Eternal queues or I'm always so lucky that I stand in line for 1.5 - 2 hours. There are always a lot of people who pay for utility bills when there are no people in banks at all. Or make only one window for payers.
I don't know what to say...the repairs were done, but they didn't think about the people! Today I almost suffocated there for 10 minutes. It's so stuffy!!! People in jackets, coats... 26 degrees shows the scoreboard inside the post office! This is bullying!
The queue is moving fast. It's not hot in the hall. The furniture for visitors is broken in the hall. However, the workers' desks are worn through. Something like this.
Addition. Recently, repairs were made, furniture was changed, and the number of windows was increased. Now it's a solid 5 out of five.
The ugliest queue separation and a shortage of operators out of 5 operators, 2 are working . 3 sometimes there are a lot of people standing for less than half an hour or even a half in line
The most terrible mail, or rather the telecom operators who work there, not all, of course, but there are some! The attitude is terrible!!! After the renovation, the post office has been greatly transformed
Oh, that mail. Well, the service there, of course, froze within the framework of the Soviet Union. There are always large electronic queues!:) (This is the only innovation, well, the payment device is probably also). Cons: stairs, girls who are always very sad and tired, waiting, a sad interior that takes you back 20 years, there must be some kind of showdown between people. Of the advantages: the location, the parcels are given away and sometimes the cashiers are polite and welcoming)
You can't find worse mail in Minsk, you can sit 3 in a queue for 40 minutes. There is supposedly a separate window for parcels, but everything is super slow there. Employees are treated like the dregs of society. They work from under the stick. All with sour faces and unwillingness to help. What kind of leadership- such are the employees. Take an example from the post office at Pushkin, 20. There are super fast and friendly operators.
The most interesting thing is that the cash register was recently handed over 40 minutes before closing. And this was at the reception of the communal apartment, the cashiers simply went with each visitor and paid through the information kiosk. Game, and this is the 21st century. Recently, the tiles in front of the entrance were changed, the ramp was laid and blocked, but they did not put a temporary one. Everything is as usual for people.
There is no point in repairing it. Yes, it became beautiful, but the staff and service remained at the same level. Terrible separation
See original
3
1
A
Anastasiya
Level 15 Local Expert
September 25, 2021
Thanks for the repairs. It became very pleasant to go to the post office for parcels. If you have to wait your turn, it has become much more pleasant than before. Plus, there is also a corner for children.
Good afternoon. Belpost is in a good location. Sometimes there are long queues, but this is understandable. The staff is attentive and understanding. Thank them for their hard work. Our family regularly uses the services of this post office. It's good that an electronic queue has appeared. Good luck with your work.
Hope
See original
3
Виктория
Level 3 Local Expert
April 28, 2021
The usual compartment is like everywhere else. The girls are friendly and patient, despite the contingent of people (I would not stand such boors). The service takes place in a large area and is mainly a queue due to elderly people.
After the repair, you will not find out the mail. It's like they even started working faster. Clean, cozy
See original
Vladimir
Level 13 Local Expert
January 13, 2022
Kilometer-long queues, boorish attitude of employees, no anti-epidemic observance - I rarely try to get into this department. It's a very gloomy place. And in general, it's time for Belpost to think about reformatting its work.
Riot police were called on 01/23/2021 in order not to serve 10 customers after closing, the riot police arrived at 17:50, that is, before closing and asked everyone to come out, what kind of workers are well done...
Crazy queues. Crowds of people. But the service staff is especially pleased, who demands to give them your bank card for verification. And to the question - how will you check it? Gorgeous variants of nonsense ...
What contactless cards are or even a payment ring are not even close to knowing.
We are stuck at the level of 2010.