Belpochta
206 reviews
November 18, 2024
At 17:34 I took a coupon for sending a postal order, there are 2 people in the queue for the service. He stood for 40 minutes and left without sending the transfer. Even those who came in after me have passed... In general, the most "good" mail. I will never go there again...
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1
December 19, 2024
If there is a long queue, one employee serves customers and the second one deals with ozone. At the same time, there are only two employees, horror and not service, you have to wait a very long time
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December 25, 2024
In general, everything is fine, there are small queues during rush hour, and it would be good to put one more person on the delivery ozone..
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January 18, 2024
Unlike other branches, this is one of the fastest. The service is fast. Queues are relatively minimal.
The employees are adequate. When I come with children, they can have a nice conversation with them, cheer them up.
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December 23, 2024
I would like to know how OPS works. For some reason, as soon as it's 6 p.m., 1 cash register is open. Maybe something should be changed?
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August 24, 2024
24.08.2024. The ticket was taken at 16:18. It's already 16:28 on the clock. One employee is making out either acceptance or sending parcels with a forwarding driver. The second employee in the depths of the department is doing her own business. The third one with a cleaning agent and a rag is walking and cleaning something. None of the windows welcomes visitors, who have gathered more than 7 people. Not a single person was accepted in 10 minutes
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February 21, 2024
Excellent department, everything is automated. The staff is very polite, they will help if necessary, repeat 3 times) Cleanliness and order)
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July 25, 2024
Normal mail. There are relatively few people. The employees are polite and understanding. I recommend.
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October 13, 2023
A great place to receive and forward mail within the city. Electronic queue, you can get Alik, Ozone. I don't remember queues at all. A good place, I recommend it.
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3
May 12, 2024
I was there recently, the service is excellent . Responsive staff and fast service
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3
June 25, 2023
A good local post office. As a rule, there are few people here, so you don't have to wait long. Pleasant, courteous staff. They will always tell you if you have any questions about parcels, etc.
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3
November 5, 2024
There is always a queue , one operator is working
Why aren't measures applied?!
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February 21, 2024
I ran in, 10 minutes before closing time, to get a link.
The operator entered the data, paid and left.
The time spent is a minute..
It would always be like that)
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2
December 16, 2024
They work very slowly , there are not enough workers
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May 13, 2022
A modern post office. It's always clean, queues are very rare. The staff is polite and nimble :) Convenient work schedule and good location.
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1
November 14, 2023
Fast service and therefore there are practically no queues. Friendly staff.
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1
February 12, 2024
A very good department. There are not many people. Mental service
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1
March 31, 2024
Good post office, very friendly staff of the department
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5
March 12, 2024
Everything is always fine. There are almost no queues, the service is good.
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December 5, 2024
There are always a lot of people.
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1
March 9, 2024
There is practically no queue. High-quality service.
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3
May 13, 2024
Fast, polite, comfortable
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July 21, 2023
I read the reviews, they often write about queues. Maybe it was in the evening, I received and sent it in the afternoon and there were few people.
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3
April 23, 2023
The building is beautiful, always clean, good service
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3
January 22, 2022
The service is fast. The staff is polite and patient. They explain everything clearly. Their work is in full swing, they do not sit idle. And it's always clean.
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3
August 10, 2021
Whether there are queues at the post office or not, the employees are invariably polite, serve quickly as possible.
Today, 08/19/21, in hot pursuit, I want to thank the operator Irina Valeryanovna Zenchik for her patience, professional assistance in sending EMS and for the simple human pleasure of communication.
Thank you.
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3
July 30, 2024
The usual department. Queues, stuffy, 2 ticket offices are open.
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September 16, 2024
Great
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February 13, 2022
A large hall. Friendly service. The staff works professionally and tries to help people. Queues depend on the day of the month.
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January 11
It's a long wait
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February 20, 2024
I like everything. Well done!!!
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January 21, 2022
Queues are out of the blue. If you have come to send a parcel, then you can stand in line for up to one hour. Here is a live example. I took the ticket #8 at 8:35 and took a photo at 8:54 (the screenshot shows) that they serve #6. When I took the ticket, he was already standing near the cash register. Draw your own conclusions...
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3
January 6, 2021
The use of this electronic queue,! There are two specialists working, if someone starts to send a parcel, it takes about half an hour, or even more. I witnessed a woman sending a letter to Germany for 40 minutes. The specialist was not particularly aware of how to fill in what. Is it really difficult to make one window for receiving parcels, and the second for sending? Why should I sit in line and wait for the parcel to be processed if I need to pick it up? And in terms of time, it takes a maximum of 5 minutes!
And yet, when you see on the website that the parcel is already in the mail, and you come, you stand in line for an hour, and then they tell you that the parcels have not yet been disassembled, which you came without SMS, sorry, this is not my problem! Recruit employees who will sort and disassemble incoming parcels! Not only has the parcel been in the general post office for half a month, so I still have to wait who knows how long until it is sorted at the post office!
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4
February 3, 2022
Good email with an electronic queue, which makes work much easier.There are queues, of course, but otherwise everything is calm.
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2
January 25, 2021
So it was time when a slender shoal of parcels poured into the mail of RUE BELPOSHTA and showed that this structure absolutely could not cope with the flow. And that's because a maximum of 2 windows are working. There are 100 people in queues (without exaggeration), and the management does not even think about it. So there are also a lot of people trying to put money on the phone and all that. And so it is in many departments. In one case, even the director called the police on customers at the end of the working day, because they took electronic queue coupons, but were not served. But they didn't want to leave. You should have been reformed a long time ago.
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5
March 12, 2021
When there is an influx of people, the queues are frenzied to receive parcels. But the employees have always been polite to me, some (mostly young people) are very efficient. And a huge plus is that they send SMS when a parcel arrives at this branch. Notifications arrive only after a few days in the mailbox.
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3
January 23, 2022
A dreary place with a Soviet quality of service in the bad sense of the word
There is a pantus for the disabled
Electronic queue with a tableau
Surprisingly convenient work schedule
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2
January 14, 2021
The process of working with clients is well organized, parcels are located and issued quickly, there is enough space for both visitors and parcels with employees. In general, it's good when parcels from aliexpress get here, and not to Russiyanova, 9.
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4
February 13, 2024
queue and queue again
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1
December 4, 2024
The software is not working
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1
January 5, 2022
Queues pass quickly, there was not even much to wait for, for this is a separate plus. The staff knows their job. And the location of the post office is convenient
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3
December 10, 2023
Very polite staff!
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1
October 19, 2021
Frequent queues. The work of employees is at the level of 7-8 out of 10. The rating is loyal. This is my personal opinion, because I understand that there may be people who disagree with me and in some ways they will be right that the estimate is overestimated
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December 4, 2021
There are always a lot of people. Specialists are different, someone works smartly, and someone sleeps on the go, you can hang out for an hour
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March 10, 2024
There are never queues.
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1
1
April 27, 2022
The girls serve you very quickly and politely. A rare occurrence for our mail.
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January 31, 2024
Few people are a big plus.
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3
1
January 24, 2021
It takes a very long time to wait from 0.30 hours to 2 hours just to pick up the parcel. It would be better to make 1 window for the permanent delivery of parcels, but it turns out that 2 clients come to send parcels to other countries, you occupy the 2nd cash register and get stuck for 20-30 minutes because they do not understand how to do this and fill out the form for a long time.
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5
November 16, 2023
Queues... I didn't even wait
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1
December 31, 2023
The good old post office
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3