Belpochta
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Vakzal
78 m
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67 reviews
August 1
"Yeah, yeah!" - as one of the famous characters, Mikhail Samuelevich Panikovsky, would say :- They do everything for people ... (((Who has such a wild idea to change (shorten by a whole hour!!!) the working mode of the post office located between two stations (Railway and auto!!) ??! Work was postponed until 20:00 at once to two post offices as far as the "closest" area of Volotova from two railway stations. But I still remember the days when the post office worked on the second floor of the railway station AROUND the CLOCK!!! It was possible to send both a transfer and a telegram at any time of the day necessary for a person! The new leaders forgot About the older generation, THEY COMPLETELY FORGOT! Everyone has gadgets with the latest technology and why do they need Them... Think... About pensioners who do not all have such equipment, and they understand How to send some kind of transfer quickly via a cell phone... The staff has always been polite at this department, the hall is equipped with an electronic queue management system, the hall is always clean, there are several chairs for the elderly waiting in line. That's just the schedule was changed Not in favor of the person! And the last straw: NONE of the phone numbers listed on the site is ANSWERING (maybe they don't pick up the phone intentionally?!).
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August 9
NEVER EVER USE THIS DELIVERY SERVICE. I ordered a parcel from Moscow to Gomel, paid more than 100 rubles for AIR shipment. She arrived in Gomel from Moscow much faster than she drove from Kurchatov 2 to my house!!! And for several days I just lay in their department while I waited for my URGENT PARCEL. Until I started searching for her myself, no one even notified me that the parcel had been in Gomel for a long time. They said later that they called the phone, but I didn't answer. And I don't have to answer the phone when an unfamiliar number calls me, if you didn't know! SINCE WHEN DOES OUR POST OFFICE NOTIFY ABOUT PARCELS FOR SUCH A COST BY CALLS!? I didn't receive any SMS notifications or notifications in my mailbox. After the scandal, they promised to bring the parcel the next day. When she threatened to complain, they said they would bring it within an hour. For that kind of money, I literally had to find and beg for my thing! Disgusting service, disgusting attitude towards customers.
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May 27
I often use the services of this hotel, everything is at the highest level and courtesy, etc. But this is the first time I received a parcel by courier at home. From Moscow . We paid more than 80 Belarusian rubles for the parcel to be delivered to the apartment at Repin 3. I was on the night shift and did not hear the phone ring, although I was tracking the parcel for a long time, but I did not know how much it was delivered. Then another call came from the courier, when I picked up the phone I heard a brazen unpleasant tone the intercom is not working come down. To be honest, I didn't immediately know who it was and who it was))) I went down to the 5th floor and I'm not 20 years old. The courier with such pathos did not say a single word of politeness, I said I am this I am that. Of course, I did not take my passport for a hundred, he replied no, then you will pick it up at the department, I am shocked. And now I will explain that not everyone has intercoms (we just made repairs, moved and have not yet installed), and all delivery services come to us without complaints and we pay them only for the goods and not for delivery and no problems getting into the entrance. The third thing is to treat people not like cattle, but humanly and politely and get out of the car when you communicate with people . A very unpleasant courier . Judging by his age, he is my age, and far from young, but behaved like an arrogant teenager who was unlucky in this life. If you work with people, treat them the way you would like to be treated. Everyone has a wonderful mood, kindness and understanding.
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