Belpochta
70 reviews
August 1, 2024
"Yeah, yeah!" - as one of the famous characters, Mikhail Samuelevich Panikovsky, would say :- They do everything for people ... (((Who has such a wild idea to change (shorten by a whole hour!!!) the working mode of the post office located between two stations (Railway and auto!!) ??! Work was postponed until 20:00 at once to two post offices as far as the "closest" area of Volotova from two railway stations. But I still remember the days when the post office worked on the second floor of the railway station AROUND the CLOCK!!! It was possible to send both a transfer and a telegram at any time of the day necessary for a person! The new leaders forgot About the older generation, THEY COMPLETELY FORGOT! Everyone has gadgets with the latest technology and why do they need Them... Think... About pensioners who do not all have such equipment, and they understand How to send some kind of transfer quickly via a cell phone... The staff has always been polite at this department, the hall is equipped with an electronic queue management system, the hall is always clean, there are several chairs for the elderly waiting in line. That's just the schedule was changed Not in favor of the person! And the last straw: NONE of the phone numbers listed on the site is ANSWERING (maybe they don't pick up the phone intentionally?!).
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1
August 9, 2024
NEVER EVER USE THIS DELIVERY SERVICE. I ordered a parcel from Moscow to Gomel, paid more than 100 rubles for AIR shipment. She arrived in Gomel from Moscow much faster than she drove from Kurchatov 2 to my house!!! And for several days I just lay in their department while I waited for my URGENT PARCEL. Until I started searching for her myself, no one even notified me that the parcel had been in Gomel for a long time. They said later that they called the phone, but I didn't answer. And I don't have to answer the phone when an unfamiliar number calls me, if you didn't know! SINCE WHEN DOES OUR POST OFFICE NOTIFY ABOUT PARCELS FOR SUCH A COST BY CALLS!? I didn't receive any SMS notifications or notifications in my mailbox. After the scandal, they promised to bring the parcel the next day. When she threatened to complain, they said they would bring it within an hour. For that kind of money, I literally had to find and beg for my thing! Disgusting service, disgusting attitude towards customers.
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December 27, 2024
The only post office that was open on January 25, there were a lot of people, the staff were great, the service was very fast, everyone was polite)
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July 26, 2024
It is very conveniently located. There is an electronic queue to know exactly which window and not to wait long. Polite cashiers, prompt everything and serve quickly
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May 27, 2024
I often use the services of this hotel, everything is at the highest level and courtesy, etc. But this is the first time I received a parcel by courier at home. From Moscow . We paid more than 80 Belarusian rubles for the parcel to be delivered to the apartment at Repin 3. I was on the night shift and did not hear the phone ring, although I was tracking the parcel for a long time, but I did not know how much it was delivered. Then another call came from the courier, when I picked up the phone I heard a brazen unpleasant tone the intercom is not working come down. To be honest, I didn't immediately know who it was and who it was))) I went down to the 5th floor and I'm not 20 years old. The courier with such pathos did not say a single word of politeness, I said I am this I am that. Of course, I did not take my passport for a hundred, he replied no, then you will pick it up at the department, I am shocked. And now I will explain that not everyone has intercoms (we just made repairs, moved and have not yet installed), and all delivery services come to us without complaints and we pay them only for the goods and not for delivery and no problems getting into the entrance. The third thing is to treat people not like cattle, but humanly and politely and get out of the car when you communicate with people . A very unpleasant courier . Judging by his age, he is my age, and far from young, but behaved like an arrogant teenager who was unlucky in this life. If you work with people, treat them the way you would like to be treated. Everyone has a wonderful mood, kindness and understanding.
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September 27, 2024
There are competent specialists in this department, quiet, clean.... But for a very long time.... There are always so many people that you lose half a day 😧
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December 12, 2024
There is little parking space. There are many windows, but not all of them work if there is a queue. But they work on weekends
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February 22, 2023
The service is high-quality, the waiting time is short, the staff is responsive and friendly. Service at 4 ticket offices by coupons, the work schedule is convenient. The room is bright, warm and cozy.
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January 4, 2024
The department itself is super! The girls are all polite, attentive, kind! In general, Belpost (its management) .... there is little positive (Attitude towards employees leaves much to be desired!
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September 23, 2024
Sooo long queues, I can't buy stamps for 2 days (I can't stand waiting for more than half an hour)
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March 23, 2024
I use the services of this post office all the time! The service is excellent.quickly and efficiently.!
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3
December 25, 2024
Polite staff, but crowded
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October 18, 2023
The staff is polite and work quickly. But the queue... Maybe it was my bad luck, but the queue was long, and there weren't enough seats.
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March 28, 2023
One day, this post office saved me when sending correspondence on a day off, and at the same time the staff turned out to be surprisingly polite and competent.
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December 10, 2021
I bought A4 envelopes. Three cash desks were open. There were 5 people in each of the coupons. To my surprise, my turn somehow quickly dissipated. A minute and I left too. The room is small. Heat. There are couches to sit on. There is also an information kiosk. And charging for all types of phone. An information board and a notification about the order are working. Comfortable. I liked.I recommend. by the way, there is a separate entrance for legal entities nearby. So if you work in an office, you can kill two birds with one stone, solve both personal and work matters. Success
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August 21, 2023
Unlike other branches, there are surprisingly almost no queues. Plus there is a train station and a bus station nearby
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1
June 3, 2024
There is no queue, the only post office in the city without queues!
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January 30, 2023
Nice, cozy post office. The girls are nice and pleasant. After the renovation, it's generally a pleasure to go there
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2
May 15, 2023
Terrible service with grumpy grandmothers in the form of staff. I do not recommend sending anything. They do not work for clients, but for themselves.
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November 16, 2022
Good department, excellent staff! The only bad thing that stopped working on Sunday was convenient!
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February 6, 2024
Very slow service! Long queues
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September 8, 2021
Disgusting!!! I ordered the delivery of the parcel to the door (not for the first time), I waited a day for an SMS from belpost, respectively, the day was broken in anticipation, I could not plan anything. As a result, she called the post office to find out when the parcel would be delivered, and the parcel would be delivered from 19.00 to 21.00.... I am outraged that the delivery is a paid service and costs not 2 kopecks, so I also
cannot ask for a preferred delivery time. A question! Is it really so difficult to send an SMS not at 19.00 and inform that from that time on
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February 25, 2024
All postal services. Electronic queue.
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2
November 20, 2022
A very good post office rarely has queues, I came, sent what I needed and went, or pay without problems
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3
July 21, 2022
You can get an answer to any question quickly and efficiently. The staff is friendly
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March 29, 2024
I always pay for communal services
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February 3, 2024
Good mail. All services
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3
December 27, 2021
Normal mail, although there are almost always queues, you have to stand for a long time to pay for a communal room. The employees are kind and calm...
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February 11, 2021
Many thanks to the head and deputy head of the 44th liaison office for their sensitive attitude to my sister. She sent a money transfer to Russia back in January on the 23rd and until February 8, the transfer was unclear where. And only after your intervention, the transfer was found and received! Thanks again!
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3
May 17, 2021
Convenient, plenty of space, friendly staff, fast service. Thank you.
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November 25, 2021
Young workers, learn faster. The new schedule is not good for visitors. It doesn't work on Sunday
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3
October 25, 2021
in general, the mail is not bad , there is a queue for coupons , you can receive parcels , pay for rent , as well as insurance and much more ,
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April 27, 2021
Mail is like mail. The average score indicates its absolute steadfastness and sovkovost. And as with all mail, letters and mail are the very last thing they do. And 90% of the payment for com services.
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July 27, 2021
Friendly staff. Customers are served by electronic queue quickly and efficiently.
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3
January 23, 2021
Large spacious compartment . I like the fact that a seemingly outdated enterprise has found strength today in the age of numbers and the Internet, continues to live and develop in step with the times
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March 11, 2020
A very small room and a lot of people. And if this is Mail, then open at least one window that deals specifically with postal services. You're standing in line, and there are 100 people in front of you and everyone is paying utility bills.
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September 3, 2021
There is an electronic queue at the post office, the staff are polite and attentive.
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January 3, 2020
The employees work with full dedication. The queue of 6 people was served in 8 minutes. I didn't notice any delays in work. I hope that in case of emergency situations, the workers also cope promptly.
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May 31, 2021
After the introduction of the electronic queue, customer service has become much faster
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March 12, 2021
The hall is small and, accordingly, not very comfortable (especially in the context of a pandemic).
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3
May 14, 2021
Almost the best department in Gomel both in terms of working hours and staff...
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May 20, 2022
Understanding workers average workload
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December 23, 2022
Good service
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December 17, 2021
It is very convenient that there is an electronic queue
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May 20, 2021
An excellent post office was recently renovated!
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3
October 6, 2021
Rude attitude and disrespect for customers.
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January 14, 2021
Electronic queue, a huge plus, there are no elderly queues
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November 6, 2019
Fast service,courteous staff, electronic queue, no need to crowd in line.
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5
October 12, 2019
Fast service, friendly staff, electronic queue.
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August 19, 2019
convenient, normal, maintenance, everything is fast and clear.
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