A good department, plenty of space, there is never a queue to the information kiosk. Almost all employees are polite. There is a small grocery store. The parcel delivery department is separate, located 5 meters from the central one, there is very little space there. But all the employees are very nice and positive.
The assortment of postcards is sooo upsetting.Well, yesterday I was served by a kind of tired aunt-grunt, grunt.unpleasant.
Well, the prices there are cosmic.Therefore, I now send parcels only via European post.
A convenient branch of the Main Post Office in the city of Mogilev. There are often queues, but they move quickly, there are a lot of cash desks with interruptions.
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Ваня
Level 8 Local Expert
August 1, 2023
Queue. The staff is all different. There are good ones, and there are some evil ones
Teach your employees how to properly issue and search for parcels.
I will not specifically say who, but if I repeat myself, I will write to the complaint book.
The only place in the city where you can send a letter almost without waiting in line. At other post offices, there are insane queues. there are two separate windows here, where only mail is accepted. The girls in the windows are friendly and fast. Those who know their job! I advise everyone.
The mail is regular, just like everywhere else. I haven 't used it for years ..Twelve. I only use the info kiosk. Memories from childhood are only positive.... The smell of sealing wax, and parcels from distant relatives!😊
You can't wait for parcels from Aliexpress! It flies from China to Belarus in 8 days, and then it takes more than 3 weeks from Minsk to Mogilev! Or even completely lost. Parcels arrive unopened! Complete chaos. If penalties were applied to Belpost, they would be in debt!
They cannot automate the simplest business processes. The corporate Customer Service department cannot do anything without a paper copy of the payment card. Wake up, it's the 21st century! Please establish communication between the departments. The simplest operations are done as in a scoop. It is in the scoop, and not in the USSR.