For the first time I came here for a manicure + pedicure complex.The staff was as friendly and courteous as possible that day.The only thing that confused me was the price.
The website shows the price for the complex-115.As a result, it turned out to be 146.
The girl who did the manicure warned about additional payments for the repair of 2 nails-I agreed, so I gave this amount without any problems at the exit.
She left with the desire to return and visit this salon on a regular basis.
Today I visited them for the second time..
.Firstly, a negative mood for the whole day.Secondly, a grandiose misunderstanding of the price)
The administrator met in a good mood, offered drinks, took her to the workplace-perfect.Then I met my master..)I have never seen such passive aggression and a desire to "shoot back" faster anywhere.She reacted vividly to my requests to trim and file.Insults to the nail plate..God, I still don't understand how this is possible))I was booked for the procedure "manicure with gel polish coating" - 55 byn.I had a strengthening -it's +5 byn more.
But on the way out, I got far from 60, but all 73.The master did not warn about surcharges.When paying, I clarified about the surcharges, but, unfortunately, they could not explain it to me exactly.
It seems that something is being left out..)There is no desire to return, despite the first positive experience.
It was the first time I had a manicure, everything was perfect, I thought to go on a permanent basis, I signed up for a manicure pedicure to NG, and it's a tin of crooked nails, they removed the length that I asked to leave, wrote to the studio, invited me to come for a guarantee, and put her in the same master, how can she fix something without seeing at all problems, she freaked out, today is the 3rd day, cuticles in the fringe, nails are different, the pedicure was the first day I thought everything was OK, until the foot started to cling to the tights. In general, anyone is lucky, well, I was counting on the complex for115+5 gel, and in total 128, the difference is small, but for such a complex, 100 rubles is a lot, it feels like I went for 5 rubles as a model.
Friendly administrator) signed up for a nail extension, but during the extension, the side wall and the nail growth point were cut down. The master, in response to my words, offered to retrain the nail, but I refused, because I understood that the nail would be even more damaged. At the reception, I told the receptionist that I didn't really like it (the side rollers hurt 3 hours after the procedure) I hope that they will pay attention to my review. The atmosphere in the salon is pleasant, tea/coffee / water are offered. The receptionist is a nice girl. I guess the master was a beginner and I was unlucky.
I really love this salon, the atmosphere is always friendly.Wonderful administrators will offer delicious coffee, tea, and water.You relax and enjoy communicating with pleasant people!The manicure is at the highest level, everything is neat, fast and without problems I have been wearing a manicure for about a month.I go to Master Angelina, I advise everyone.Good luck and prosperity to your salon, you make us beautiful and happy🥰🥰🥰
Nice interior, everything is clean and tidy. Tea and coffee are offered. The receptionist is a nice girl. I liked the master, I did everything quickly and neatly.
For the first time I came to this salon for eyebrow correction and eyelash lamination to master Victoria. And.. this is love at first sight (more precisely, a flutter of eyelashes)! Everything is done according to your wishes, clearly and quickly ✨ I am very glad that I found such a master)
I will also note the cozy atmosphere in the salon and the friendly staff
A decent salon, responsible staff and professional massage therapist Julia! The exact time of the procedure, and after the session you will always have your favorite drink to choose from!
I visited the salon on Nemanskaya Street for the first time. I liked everything very much. The girls are all friendly and smiling. Special thanks to Master Anna for the beautiful nails and paraffin. A very cozy and beautiful salon. I recommend you to visit!
I did a manicure with Anna's master, I liked everything - a neat master, fast work, I am satisfied with the result. Good service, I plan to come again.
A great salon. The masters work perfectly. Manicures and pedicures are performed at the highest level. The atmosphere is pleasant. The service is perfect. I was in this salon with three different masters - I liked them all.
I visited this salon for the first time, I was very pleased, the administrator met me very well, and later they brought coffee with candy :) All the girls are very nice. I made eyelashes at the master of Hope, everything is beautiful and neat, then I got on the eyebrows, there I was generally conquered by the girl master Victoria. Well, very cool, positive :) I will definitely come back to this wonderful place, thanks for the service)))
I would like to express my gratitude to master Victoria) I come to her for the second time and I remain very satisfied with the result) everything is done very carefully and efficiently, all wishes are taken into account) a very pleasant master in communication, which is also important for me😌 also, I would like to note the pleasant and magical atmosphere of the studio✨thank you
Master Alesya is just a miracle, professionally, attentively treated everything! The highest level! The service is excellent, the staff and the administrator are 10 points. I'm happy with the manicure. I recommend it to everyone. I made an appointment for the next visit. This is the best place for me, I plan to visit further! Everyone would feel that way about work! 👍❤️👍
A nice, cozy place. Pleasant, polite specialists always take into account all wishes and treat you to delicious coffee. I used to spend 2 hours on manicure!! With Bliss Cloud - 40 min))) I recommend🙂
I've been going to the studio, practically, since the day of its foundation. Manicure is great, served by different masters-I love Margarita and Maria. I went to a massage-master Julia, works very well, nice hands, atmosphere and a complete feeling of bliss. Tatiana is struggling with my eyebrows, I hope soon beauty will come out of a not entirely difficult situation. I like to make cilia from a wonderful ciliated craftsman-Nadyusha. Wonderful, with good material and sensitive skillful handles. It's nice to interact with administrators as well. Ksenia, just a sorceress, a wonderful hostess and just a nice girl, even the coffee from her pens is wonderful. In general, pleasant masters and a pleasant feeling from visiting the studio. Thank you very much masters for our beauty!!!
Neil is a master Karina is a professional in his field. A high-quality clean manicure, a thin coating and a long sock is about her. Thank you, now only to her
I go here for a very long time for all the procedures (manicure-I think all the masters had it), haircut, coloring, eyebrows, massage and even decided to increase my eyelashes. I read negative reviews and decided to write that there has never been any negative "aftertaste". If something is wrong. It is better not to write a negative review-but to the studio. They will offer you a solution. And you will walk and rejoice. Super customer-oriented. And the administrators are sweet! So keep the development and prosperity for you. Less negativity!
Marina is a good master, neat, good manicure. Very attentive. I liked the receptionist, it's nice inside. A large number of services are provided. I will go to this salon
A very good salon, the prices are pleasant, the work is of high quality. It was my first experience in manicure and I did not regret that I trusted this salon. There are always free windows, which is another great plus. The masters are very comfortable and attentive.
Everything is great . Friendly staff. A calm environment. The haircut made the hair alive and healthy. Care has given shine and brightness to the color.
I had a manicure with Master Angelina.
As a person, the master is pleasant, but the work is appreciated. This is not a professional job at all. I have not encountered such nails yet. A few hours after the manicure, I came for repair, because the nails with a huge, thick layer of gel (bumps, not a smooth surface).
By the way, the master replied to me that this is such a gel, and she does not know how to work with it. Use means another one, the fault is definitely not the material)
After a few days, the detachments have already started and after 2 weeks the socks need to be redone, because everything has peeled off, grown back and looks even worse. It is strange for me that this master works as a "leading specialist", the work is done at a lower level.
Plus, when I asked if they would give me a check (this is an official salon) they answered no, although they are obliged to issue a check for all procedures.
A terrible salon, It was urgently necessary to simply remove the nails, and during the removal the "Master" touched her fingers twice, 3 times and there was blood. They don't even have any discount for this case. These are nails. And I also dared to go for eyebrows. And I was very sorry. They made them black for me, they didn't pluck the hair around my eyebrows normally, and they were black too. Also, the paint has gone beyond the contour. I was just waiting for those eyebrows to wash off. Of the good ones, there were only sweets with coffee, but their coffee machine also broke down and they haven't had it for 3 months.
I signed up for makeup and hairstyle long before the event.
The day before the date, the salon confirmed the relevance of the date.
Late in the evening, less than a day before the event, the administrator sent a message that the master had a test that no one knew about, and therefore my entry was canceled. Initially, no alternative options were offered.
When you sign up for this place, be prepared for the fact that you may be left without a service and find out about it less than a day before the event. Which in the "hot" season of corporate events means that everything is already occupied in other places.
The salon does not value its customers if it allows such situations.
I do not recommend it.
The service is super. Master Svetlana, thank you very much, the quality of work is excellent. The staff is friendly. The atmosphere is cozy. I want to come back here. Thank you.
Excellent service, pleasant and cozy atmosphere. High quality service, the staff is very polite and friendly. The price tag for the services is acceptable, I will come here again.
A beautiful stylish salon. Master Julia will make all your ideas come true. The manicure is done carefully and efficiently. The receptionist is attentive and positive.
Wonderful atmosphere, pleasant and comfortable environment, excellent service!
Excellent master Anna! ❤️
A courteous, neat and pleasant girl
Thank you very much for the professionalism and excellent quality!
Nice studio, did manicures and pedicures, everything is fine, no comments)
The inside is clean and tidy, the coffee is delicious 😋
I like everything, I think I finally found my studio😊
Hello, I really like coming to this studio. The staff is just on top.
Kind and sweet administrator.
The master girls are all very friendly and, most importantly, masters of their craft.
Recommend.
I don't really like intrusive service. They call and offer some additional services. They write on social networks. It is clear that there is a lot of competition in the field and you need to somehow retain customers, but too intrusively) otherwise everything is fine: the prices are average, the place is pleasant, the craftsmen are good! Coffee, tea, water) any whim)
It can be like a manicure salon, the place is good. But! Never come here for a haircut! Beautiful pictures on Instagram are fake.
There was a request to shorten the length, lighten the back of the head, and cut it.
After the master said, "oh, you know, it may not lie down, it sticks out one way, then the other," she combed her hair forward and cut off her bangs... Mentally, I began to prepare for the worst, so as not to burst into tears later. The hair was long, what kind of bangs?!?! As a result, the hair near the face and on the sides is cut off like a "pot". There is no question of any kind of haircut. There's a pot on top, and the bottom ones are on their own. The tips are not cut.
Enough time has passed, I've been trying to learn how to pack this mess. Every morning, nerves, tears, and so on for the next six months, until everything grows back and you can get a normal haircut.
I never worried, there were unsuccessful haircuts, but I always managed to learn how to live with them
Now it's a horror, a nightmare. The first review in many years. I just want to warn others
Salon, service, coffee)), the masters are all at the highest level and customer-oriented. The work of Anna's manicure master is beyond praise: fast, neat, confident! I sincerely recommend it!🫶
I am writing here, as negative reviews are being deleted in the client recording application. The quality of the manicure leaves much to be desired. I was at Master Anna's, the processing looked terrible after a week. Initially, I asked to fit all the nails to the same length, as a result, all are different. The design that had to be done before was not done. The master would do well to take advanced training courses. But as a Top Master, Anna is weak.
The work of the administrator is at the highest level.
Today I did the eyelashes 2d wet effect.The master has Hope .I really liked it.a master of his craft .I've been going to her for a year now.to another master .I won't trade it.I recommend.thanks .
I go to the salon for eyelash extensions to the master of Hope, she just has golden hands! There are very friendly girls in the salon, it's nice to come here 🩷
It was the first time and I was very pleased. Master Margarita is very attentive and careful, she transformed my pens quickly and efficiently, for which I thank her very much! I had great pleasure and a high-quality procedure. Pleasant atmosphere and affordable prices.
The administrator Alyona is friendly and told us about all the bonuses!
I recommend.
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Show business's response
Карина Б.
Level 5 Local Expert
December 5, 2024
I had a massage with Ekaterina 05.12. all my sore points have been worked out, I feel like a completely different person after the procedure, I recommend it 100%! I will go and advise everyone thanks for such specialists!
A great place, the manicure is done according to all the rules, cleanliness, sterility are observed. Drinks are offered to choose from. Many thanks to Master Alesa. Everything was wonderful.
I really enjoyed your salon. I did eyelash extensions, I am very happy with the result, as well as the process itself and the attitude. Definitely I will come again ☺️
I have been going to this salon not very long ago, but I always really like everything. Manicure, eyelash extensions are all very pleasant👍👍👍Thank you for your work🌺🌺🌺
I did a manicure at Olga's. The master is just super. I took into account all the wishes. Under the cuticle, length and thin nails). She left very happy. Now only to Olga))