I can't get through to the reception at all. Lawlessness. They just don't pick up the phone. Even standing in the clinic, we call them on the phone and they just don't respond. Dismiss all the registry staff.
It is almost impossible to make an appointment with a specialist ...
Moreover, there was a glaring case when they refused to record, referring to the fact that they record once a month for a month in advance. There were cases when they recorded only when they threatened to contact the head of the polyclinic ...
The building is very beautiful, filled with modern equipment (as far as possible in our realities), there are many qualified medical workers... But all efforts are broken down by the registry... It feels like the registrants are giving coupons to doctors from their own meager budget...
And here's another case - they said that orthopedists do not accept - one quit, one is on courses, and the third is sick on a laptop.
We went to a paid clinic and we see that the doctor who is supposedly ill, alive, healthy, blooming and accepts for money ...
Such is the children's polyclinic in our city...
It's not real to get through, I call for four days from 7.30, take a ticket to a neurologist, I constantly reset it, and at 8.30 they answer, there are no coupons.Lawlessness!
Tell me, how can I get through to this impregnable fortress? It seems to me that it is easier to get through to the Kremlin. Why doesn't anyone answer the phone during business hours?!!!
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Nell O.
Level 5 Local Expert
May 29, 2021
Good high-quality polyclinic, they always pick up the phone, it's not a problem to make an appointment (although there were problems with the optometrist), good comfortable repair, nice location, the staff is not aggressive.
The newest polyclinic in the city, therefore, is equipped with everything necessary. The disadvantage can be attributed to the lack of specialized specialists and an appointment with a doctor
Everything is terribly arranged! I can't get through! Don't sign up at the right time! I came personally and it didn't help, only on Fridays an appointment with specialists, and even for several weeks in advance! Stable bottom!
A good clinic!! The building is large, spacious, you don't feel like you're in a cage, that the children have nowhere to go. The work of the polyclinic is organized at a good level, there are minor drawbacks, but everyone has them. But these disadvantages are not the same as others, they were in another clinic, there is something to compare.
We didn't make an appointment with a doctor, we waited for a neuropathologist for a whole month, we paid for it, now we can't get to an allergist. We were looking for a paid vaccination to make an agreement with someone. It's a stupid house.
Why at half past one at night, I should not sleep, but catch the coupons that appeared to specialists. What a mockery of people. It is also not possible to take your coupons!!!! You fill out the form, and he writes "you are not registered, try again." I've already tried it 10 times. What a disrespect for people. Remove your registry and give us the opportunity to choose our own coupons at a convenient time, and not at night, on Friday at 7 a.m. or the 20th of the month. By God, it's the Stone Age.
They came from Kobrin to give paid vaccinations to children. Everything is fine, and the quality of the drugs and the medical staff. Thank you. We recommend it.
A large polyclinic is a plus. Constant queues and the lack of coupons are a minus.
But! There is an Internet recording, and you can sign up without problems, provided you are not in a great hurry (two weeks in advance)
There is a bus stop nearby. There is a place for strollers.
After the second polyclinic, it is almost paradise, one blood donation almost without a queue is already 4 stars, there are also shortcomings, but in general everything is not bad, there is the possibility of paid procedures - not expensive and without wasting time.
In order to make an appointment with a doctor, you need to go to the clinic at 6 a.m., take a queue, the only way you have the opportunity to take a ticket to the right doctor at the reception!!! It's just not realistic to do this on the phone, I've been calling there non-stop for an hour and nothing, well, if you still got through, don't be happy! They won't answer the phone, and even better, they'll tell you there are no coupons!!!! The clinic itself is very good, but the presence of normal staff is terribly lame!!!! why do we need such a polyclinic, in which important doctors such as a neurologist, orthopedist, etc... Are they working half-time????
The QUEUE says it all. You've been calling for half a day. You've been waiting in line for 4 hours!!!
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Anonymous review
April 27, 2018
It's just not realistic to make an appointment with the right doctor on the official website! I went in at 00:00 and the site just threw me out, and categorically did not want to accept! after all the coupons were ordered, only then could I go in!
it's just not realistic to get through in the morning, it feels like those girls who are sitting at the reception do not have children and do not know how important it is sometimes to get to the right doctor!
some doctors come to their office is always empty! and at the reception they always say that there are no coupons, everyone is busy with a shaft of 1 how do you understand this?
I personally witnessed how one woman picked up the phone and said wait, then turned away and talked to a colleague about the global problem of buying socks!
dear administration, please take action!!!!!!!!
1000 people for a cardiogram, not crowded, constant quarrels, works only until 11-00. Please tell me, when will they make additional rooms, or will they extend the reception time??? Either the administration is waiting for someone to suffocate in the queue, or the parents will fight.... People of the 21st century are in the yard, cardiographs are in every ambulance, in every outpatient clinic, why are there only two offices in such a large polyclinic???