A huge bank, everything is slow!!!! I sat for an hour and a half waiting for the lease deal to be finalized!!!! It is incredible that such a large corporate client as microleasing does not have its own super fast manager!!!
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Я Дмитрий
Level 7 Local Expert
January 27
I like the approach and attitude of the staff! I recommend it!
A wonderful bank, I really like it 👍
I will write now specifically about the call center - I got through right away late in the evening, a polite specialist solved my question very quickly. I am very pleasantly surprised
The bank is quite conveniently located, within walking distance from both Zaslavsky Street and from Pobediteley Avenue . And in a jar you can be treated to coffee , and a small chocolate one ) Customer service is at a huge level, so you will not remain indifferent. You can read a special program on deposits and a favorable offer on the website.
If it weren't for the problem with parking for individuals, you could get five stars. There is a toll booth nearby, you can attach a car there, you could arrange with the owner to give visitors a discount or the first hour for free, it would be nice.
I haven't been to the department yet. But there are no questions for the bank, the client himself, I use it, I am happy with everything so far, I hope he will not disappoint in the future 😁
Excellent bank, good conditions for servicing legal entities, friendly staff, the only drawback is a small parking lot near the bank, but there is a paid parking nearby
A large comfortable bank where you do not stand in line for currency exchange, there are always free booths, the staff is very attentive and educated and one of the best exchange rates in Minsk
There is quite a long queue at the end of the working day.
The administrators, when asked to issue a card forgotten at an ATM, said that they were not doing this, but after five minutes they still began to serve some customers.
At the same time, the work schedule "until the last client" is good.
Queues even at the head office , everything is fine , I just waited a long time to get a card and it's bad that the bank is not developed , you can change the number only on a personal visit , which is very bad , develop friends
The rest of the bank. Of the many banks in Belarus, I chose him. The cards are only plastic, but 2% on incoming swift (lower than others), dollars and euros are always available and without restrictions. There are no stupid hidden and obscure commissions. It is in this central department that there can be a lot of people. Although it's big. It is better to use others.
They understand everything well, but the most important thing is that there should be an administrator if one is not enough, let them hire a second one. I did not know which operation to choose and what to do
A good bank, so far. But specialists have been working for a very long time and there is an increase in queues at offices during peak hours... You can spend an hour or even an hour and a half sitting waiting for your turn.
A good bank and the Swift system works, but there is no settlement with the Russian Federation, and the smartphone application is so-so.
But in general, everything is great.
I had to wait in line for more than an hour, and this, for a moment, is the head office, for this minus a star.
The bank was visited for the purpose of transferring funds, the bank's commission was 167.00 rubles... not a little... but we waited a long time...
A good bank! I have been using the services of BSB Bank for a long time and still can't get enough of it!
No queues, polite staff and competent specialists.
I was very pleased with the presence of a table for children with coloring books!
It is convenient, not very fast in comparison with other banks, the logic of the electronic queue is not very clear, consultants lack awareness, they sent the wrong question in turn, lost 40 minutes of time
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Evgenia
Level 8 Local Expert
July 3, 2024
One star only for the work of the courier who brought the card, otherwise everything is very bad.
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Вадим Тилльманн
Level 14 Local Expert
February 20, 2023
Excellent bank, careful attitude to customers, friendly staff, the best mobile application.