The staff does not follow the basic rules of the sanpin. The employee was collecting the order and took a tube in a paper wrapper in his teeth and then put the drooling one in the order. If they do this on the issue, then it's scary to imagine what they are doing far from the eyes of visitors
Good day, readers!
Is this place really a fast food place? Because waiting for 3 cheeseburgers for 10 minutes is very long. At least, in this case, it is not necessary to say at the checkout that the wait will be only a minute…
The worst point. One burger waited 31 minutes. They are rude. It's time to give up boogerking and switch to a healthy diet
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Полина Потемкина
Level 3 Local Expert
July 11, 2024
The quality of service leaves much to be desired. They will constantly forget to put something in the order, then napkins, then tubes for drinks, or even the drink itself. And this has happened more than once. There is also always a problem with trays if you order food on the spot. Even if there are trays, then your food will be put in a takeaway bag on the spot and after a remark, at best, just apologize, but they will not fix the situation, and so managers usually pretend that this is how it should be
On the stone hill. It's a disgusting place. On the second floor, children without supervision for 10 years rush, swear at comments, are rude. And the administration is not taking any measures
There are few places with sockets. And in general, there is little space in the building itself. The toilet is 3x3, very small (male). The staff seems to be normal!
Delicious pretty fast, almost always hot, a variety of menus of good promotions, but I want to note that at the farthest tables they do not remove the word from the word at all, as the posters got there a month ago, some kind of white stuff dried up lies at least the seats clean drinks are free, the managers in 75% of cases are normal
The food is normal, but only your new way of drinks is terrible in order to get a cup you have to stand in line the guy had 2 glasses 0.8 and he applied his receipt a hundred times and why are there 9 taps out of 3 drinks in the machine if only 1 can pour
Disappointed, they made an action for one day for burgers, as a result, there were not enough ingredients and by the evening there were no promotional positions throughout the Frunzensky district, we toured 3 establishments and went home upset. Before doing such promotions, you need to think about how many rolls to buy!😡
The food here is very tasty (for an amateur). The staff is very kind, looks after the order in the restaurant so that they do not smoke in the restaurant. Unfortunately, the restaurant cannot expel Yandex Couriers
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Олег Тюшкевич
Level 3 Local Expert
November 8, 2024
The burger was cooked terribly, the whopper is Belovezhsky, the meat is burnt and tasteless.
The quality is terrible at this particular address.
At the moment, I do not recommend this institution.
Today we took nuggets and a whopper, it tasted like it had been lying for a couple of days, the meat seemed to have rotted
Perhaps it's not the institution itself, but the meat supplier, but we were hungry and disappointed (((
But the wait for the order is high, two minutes)
There's nowhere to sit on the second floor! A lot of children are sitting at tables without orders! The administrator is not doing anything! It was the first and last time in this institution! I do not recommend it!
the service is not good, the potatoes are not salty and the burger is cold, as if it had been lying in a prison cell for three years, the service leaves much to be desired, the situation is simply terrible
We ordered a burger, the cutlet was burnt, we didn't want to make a new burger, and the Internet doesn't catch well. I am disappointed with 1 star.
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Ксения апранич
Level 5 Local Expert
September 6, 2024
Food🔥The staff leaves much to be desired, then cups will not be reported, then napkins will not be given.Then they'll give you a milkshake instead of lemonade.Like some visitors, the kids who escaped from nowhere:they break tiles, stand on tables, yell at the whole hall, tell the administrator-0 reactions.
It's dirty everywhere. We waited a long time for the order, we would have waited more, but I went to ask the cashier why we were waiting so long. It turned out they didn't have tea, so they decided not to process the entire order.
Everything is done quickly.
We have to wait for a very short time.
The only wish is to provide stronger paper bags so that visitors do not get upset under certain circumstances.
There are no questions about food. But on the organization of work ... Maybe I got into an unfortunate evening, but everything is sticky everywhere, it was cleaned judging by the smell with a toilet rag, there are crowds of people everywhere and no one cares about anything. Not a bad place if you order with yourself, but I absolutely do not recommend sitting there and eating
The food is normal, the service is good, there are no questions about both the food and the staff. The children were happy. I didn't like the fact that teenagers are sitting on the second floor and behaving obscenely. Vapes are smoked, and they are charged there. They swear, they play cards. There is also smoking behind the children's play area. When contacting the administrator, there was an answer about this: that they can't do anything. That's the only reason there is no desire to go to this institution.
It takes a very long time to collect an order
Those who place an order through the cashier are a priority
I waited 25 minutes at the kiosk
Horror
The staff is not moving
And as a result, the order was incorrectly assembled
We ordered 6 rolls with us with extra bacon, cheese and cucumbers in each loaf. The order was taken away, and at home it turned out that no additional ingredients were put in any loaf, and this is 18 rubles put in some uncle's pocket for a minute.
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Владислав
Level 7 Local Expert
August 2, 2024
A good place to sit and relax, you can come and sit here with the company in general, a great place
It's delicious, fast enough, but sometimes if you don't check the order yourself, then you can miss something at home, in general, the atmosphere is quite pleasant
Trash place! Recently, we went to a different address or ordered delivery. Last week and today we came in, I'm shocked! I don't know who should be responsible for the order in the hall, but you have a big problem with this. A farce, to put it another way, it's disgusting to sit, the tables are packed with teenagers and there are "crowds" of friends near them, and the tables are mostly empty. Everyone is shouting, swearing obscenities, the floors seem to be spat all over and there is garbage all around. They left things on the seat while they went down to get the order, they were brazenly put on the table and a chair was stolen. It is better not to come here with a family, a child or a cultural couple. They run around the tables and play catch-up!!! I made a remark to the staff, the guy got up, stood there...some of the people left for a couple of minutes. It is better to spend money on the salary of one person who will keep order, otherwise adequate customers will stop walking.
The best burgers are only in Burger King. I really like everything about him. The only thing is that Pepsi is not as tasty as it used to be. Otherwise, everything is on top.
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Максим Белазор
Level 3 Local Expert
May 28, 2024
On delivery - approx. On the spot, the disgusting experience of waiting 20 minutes for the simplest order, where an ice burger is thrown into the microwave.
UPD. Since Yandex does not provide an opportunity to respond to a comment, I am updating this review. The day of the visit is May 24, the order time is 22:12, order No.524954