I visited this institution closer to closing time. There was dirt on the tables, garbage, garbage fell out of the trash can in the same way, the floor was sticky closer to the exit... Now to the burgers, I took two cheeseburgers, it was trash, there were dry buns, there was almost no sauce in the burger, the cutlet was dry, horror...
It's just disgusting. I came today because of the action of a hamburger or 5 nuggets for 1.5rubles. In my order there were 4 hamburgers and 1 serving of 5 pcs nuggets. Everything is terribly slow to prepare. Burger King should have known what kind of influx of people would be due to the action, but everything is as usual in one place. The workers in the kitchen who cook burgers from only 2 people and cook very slowly, not hurrying anywhere, as if they have no orders at all. And the employees at the assembly who have a showcase with ready-made burgers, potatoes, etc. Who collect other orders are standing and dancing to the song the smell of lilac. I am completely disappointed. The service is at zero maintenance.
Orders take a very long time to prepare. It also took up to 40 minutes to wait, as in expensive restaurants. But, it's fast food!
It's dirty, especially in the toilets.
disappointment. Arrived on 12/20/2023. Stock. Burgers and nuggets for 1.5 rub. There are relatively few people. There have been more. There is no one at the checkout. Everything is in the kitchen. But I didn't wait long. 2-3 minutes. A guy came running. I say burgers pliz. The answer is " we have suspended burgers for now. We don't have time. On pause.". Gosspadi, it's not the first day you've been holding actions. If there are too many buyers, well, expel more minions to replace them. disappointment.
I went in on Saturday evening 02/10/2024 , waited for the order for 27 minutes , orders from the checkout were processed faster than from the kiosk, somehow not fair, the order was relatively standard (grand cheeseburger and small potatoes, plus a drink) firstly, instead of merinda, I drank orange water, from merinda there was only a smell, in the grand cheeseburger as if there are not enough ingredients, very bland and almost cold potatoes, and that's all after waiting for almost 30 minutes
It's a cool place, quite spacious, there are no questions about food and drinks, but occasionally there are a lot of suspicious types living there, and a lot more schoolchildren who occupy the entire space
The workers shout obscenities, sneeze right into the food, fight and behave like little children. The whole order of burger and fries was cooked for 40 minutes, but there were no orders before me. 1/5 deservedly so
It's a terrible place to come, the tables are dirty, the garbage is all around, there's nowhere to sit, the guys are sitting on the left.It's become terribly tasteless
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Егор Доличев
Level 6 Local Expert
February 8, 2024
If you look at the food and its preparation, it's pretty fast, but it all depends on the time of visiting this institution. I ordered something there 2 times. 1 time through the application, the order was ready earlier, for me at that moment it was great since I arrived myself before the time that I indicated in the application, the burgers were warm, it was nice to eat. 2 times I ordered at the checkout, there was an average occupancy of the restaurant, the order was not much more, but even less than the average, the approximate time I was told was 7-10 minutes, the order was ready in 22 minutes…
The contingent of people who are here in the evenings are children and teenagers who behave like animals, which is exactly what I want to advise this BC to do something about it.
Underweight 30%, burnt cutlets in a hamburger.
I made an order with delivery on 03/23/24, burnt cutlets in a hamburger were brought, and French fries for children, it says 126g on the website, in fact 96, well, kamon, 30% underweight is kapets
I called them, explained the problem to them, and they said, "they will contact you today.".. Yeah, neither yesterday nor today, customer orientation 0
I wrote the appeal first on the official website. The problem was that they didn't give me 1 kopeck (I didn't want to solve anything on the spot, since I was already late). As a result, the "manager" contacted me and said with a grin at me: "if you want, you can take 1 kopeck today." Moreover, he did not even apologize for the staff's mistake (failure to deliver is a legislative violation)
A very good burger king. Burgers are always fresh, delicious, respect to the chefs, and especially Kuzmenkov M.E., for this, but burgers sometimes have to wait a long time, since the cooks in the kitchen take off the kringe videos. And so it's normal.
The best BC in the area!
It is impossible to be, crowds of children who do not order anything and sit yelling, you tell the administrator 0 reactions. Orders are given for half an hour, although there is no "steam" as such, for some reason orders from kiosks are ignored.
I ordered three of the most common items, the waiting time was about 18 minutes - I left without waiting for the order, because I was late, fortunately the amount was small.
There was no influx of customers and no crazy excitement.
I put 2 stars for waiting , the order was small , it took a long time to collect , despite the fact that there was only my order . And it's not the first time you've made an order and waited forever. It doesn 't matter if there are many people or few . I would have understood everything if they had also warned me that I would have to wait, but nothing would bother anyone. 2 stars for the time of work, compared to competitors
The staff is friendly, but slow, if there are two speakers from the kiosk or from the cash register, then I accept orders faster and they make orders from the cash register,
The food is delicious, the staff is kind, the waiting time is long, the burger is normal, drinks are more water than a drink, cleanliness is always clean, the atmosphere is so-so teenagers come to the cafe to sit on the phone on the Internet for free and still smoke indoors. I hope you will fix everything
Food🔥The staff leaves much to be desired, then cups will not be reported, then napkins will not be given.Then they'll give you a milkshake instead of lemonade.Like some visitors, the kids who escaped from nowhere:they break tiles, stand on tables, yell at the whole hall, tell the administrator-0 reactions.
The place is not bad. It would be. But because of the "highly cultured" contingent of teenagers, the communication impression is blurred. It seems that this is what the management and staff see, and they are trying to do something. But alas, with more in vain. In comparison with other identical places, even this network, because of this, it is here that I would like to visit less often. Or it's even better to go to another place with a child.
Hello! I really didn't like how the staff reacted to the vandalism of teenagers. They also do not observe the rule of behavior in a public place.. Vaping in an institution, as well as obscene language. And also perniciously, they spoil the property of the institution by climbing on the children's zone and the sides.
Terrible discomfort, sitting in an institution..
I hope my review will affect the situation.
The dirtiest, noisiest and stickiest place in the city. They also gave me an ice burger. Even if you are very hungry, do yourself a favor and choose any other place on the stove. The waiting time is normal.
The first Burger King in Minsk. I remember the huge queues at the start. And now everything seems to have settled down. And each fast food took its own piece of the market. And here, as always, it is delicious and sometimes interesting to evaluate some new items.
Constantly, in half of the cases, and in the last two months and more often, the order is constantly incorrectly collected - then instead of a chickenburger, they put a burger that is not even chicken (the most common), then they give a cherry pie instead of a raspberry pie. Once my order was somehow removed from the queue and that's it, it doesn't need to be collected at all now, apparently. At other points, burger king is excellent, not a single complaint, but here, perhaps, it is worth reviewing the employees.
The toilet is disgusting, not all the booths are closed, and it looks terrifying.
The staff does not follow the basic rules of the sanpin. The employee was collecting the order and took a tube in a paper wrapper in his teeth and then put the drooling one in the order. If they do this on the issue, then it's scary to imagine what they are doing far from the eyes of visitors
Good day, readers!
Is this place really a fast food place? Because waiting for 3 cheeseburgers for 10 minutes is very long. At least, in this case, it is not necessary to say at the checkout that the wait will be only a minute…
On the stone hill. It's a disgusting place. On the second floor, children without supervision for 10 years rush, swear at comments, are rude. And the administration is not taking any measures
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Полина Потемкина
Level 3 Local Expert
July 11, 2024
The quality of service leaves much to be desired. They will constantly forget to put something in the order, then napkins, then tubes for drinks, or even the drink itself. And this has happened more than once. There is also always a problem with trays if you order food on the spot. Even if there are trays, then your food will be put in a takeaway bag on the spot and after a remark, at best, just apologize, but they will not fix the situation, and so managers usually pretend that this is how it should be
There are few places with sockets. And in general, there is little space in the building itself. The toilet is 3x3, very small (male). The staff seems to be normal!
Delicious pretty fast, almost always hot, a variety of menus of good promotions, but I want to note that at the farthest tables they do not remove the word from the word at all, as the posters got there a month ago, some kind of white stuff dried up lies at least the seats clean drinks are free, the managers in 75% of cases are normal
The food is normal, but only your new way of drinks is terrible in order to get a cup you have to stand in line the guy had 2 glasses 0.8 and he applied his receipt a hundred times and why are there 9 taps out of 3 drinks in the machine if only 1 can pour