For a very long time, I ordered food from here and after 2 hours they haven't cooked yet, I'm sure if I ordered on the spot after even half an hour everything would be ready
Awesome 6 cheeseburgers were made for 17 minutes despite the fact that there were 3 orders in front of me
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Ольга Садовская
Level 6 Local Expert
September 29, 2024
We have been here several times and each time we have a negative impression. Today they waited for the order for almost 20 minutes, either they don't have enough people, or they don't want to work. Every time they forget to put something, then potatoes, then sauce, then tubes, then napkins. Drinks were also surprised today, only orange-flavored mineral water was served from the entire assortment. Then they added a Pepsi feed.
Very slowly, the unfortunate Whopper Junior took more than 10 minutes. Provided that it has been ready for a long time and lies on the heat cabinet, it is the only one in the order, and it could be folded into a bag and given out of turn. Employees stand chatting among themselves, instead of giving away one position that is ready
Good afternoon
I really want to say that there is no service, the staff is deceiving. Not only did they wait with their daughter for 20 minutes, they also cheated on kortoshka, they only found it at home, it's interesting to know what a small portion looks like then if we ordered a large one
Three out of three trips here were left without part of the order. Today I'm without a whopper again. And about checking the order, the employees pretend to check the order, wrap the package in their hands and quickly go deep into the kitchen.
The establishment is not bad, but they systematically cheat with positions on the order. Then they forget to put the sauce, then the potatoes. Today, for example, I arrived, made an order, and upon returning home I did not find two burgers in the bag. How's that, kids???
The restaurant, the fire. After the repair, it's a joy to come in. Cool minimalistic style, there is more space. The employees are friendly and smiling as always. The menu has remained unchanged, but it is no less delicious from this. The hall is clean, the veranda has been restored.
The only THING! - as usual, noisy schoolchildren who come for free to sit in the local WiFi and homeless people who have a habit of occupying any of the tables in the hall, which spoils their appetite and the overall impression of the situation. 😒
Waiting for an order is more than half an hour, while there are no warnings from employees that they will have to wait that long. The order was placed on 05/19/2024 at 18:42
The food is mediocre, a very tasty series of Angus burgers has recently appeared. The staff is working. Drinks are harmful. The delivery is fast and accurate. The location is convenient. The atmosphere is not cozy, the area is very open, noisy.
DISGUSTING!!
One employee is working, the rest are standing over him and doing nothing!
The order was made incorrectly, it will happen again, I will write to the complaint book and get to the authorities with a claim, because this is not cool at all!
Instead of a shrimp roll (I don't remember the exact name), they put chicken nuggets and put ordinary raw onions instead of "extras" and that's it!
I threw it in the trash, it was tasteless
They do it for a very long time, even when there are not many people, it happens for a very long time, the time goes out for an hour already and you just go cancel the order
It's much tastier than it was when Burger King came to us. If we compare it with what happened to a follower of McDonald's (I was in Momo shopping center), then fire in general (naturally, this is my personal opinion). Now about the bad news: the waiting time is VERY long, I chose both orders on the spot, and they packed me with myself, and of course this nonsense with diluted drinks. You have to go to the store to buy something normal, although you could sell drinks on the spot like everyone else
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Александра Кошалевская
Level 6 Local Expert
June 8, 2024
06/07/24 at 20:06 we made an order, what do you think at what time we received it, bingo after 30+ minutes, this is the worst of all BCS in Minsk, So we also forgot to put a burger((( (We ordered two combos 4201 and 4210, where in 4201 Chicken and hamburger and in 4210 it says two chicken burgers, although it is painted and written on the coupon that there are two chicken
In general, I want to say that I am no longer naked in your institution, thank you for the mood 👎👎👎
Let's start with the fact that the places are completely inconveniently equipped, very dirty halls and places, the hall administrator does not monitor the condition of this very hall at all, which is why dirt and everything that sticks to the feet is spread throughout the shopping center, the negligence of the staff to orders is visible by the incorrect order line-up, as a result of which it does not correspond to checks, so in addition there are no corresponding checks, the staff denies incorrect order issuance even if you stick this burger in your nose, the wrappers are not marked, the potatoes are worse than from the freezer and not at all fresh, the only pleasant thing is the presence of a mark in the cards by which you can condemn the institution) oh yes, the selection button is in place or does not work with you, be prepared for the fact that there is no point in choosing))
They say - we will not meet in 45 minutes, we will give the code to the whopper. The order was delivered in an hour and a half, the code was not sent to the whopper. A week has passed. In a similar situation in the past, I spent an hour getting through to a responsible restaurant so that they would still send it. Why write things that don't actually work.
Standard BC, but a lot of people, few seats, the staff does not have time to serve everyone quickly
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Ihar
Level 6 Local Expert
December 4, 2024
Terrible service, extremely slow staff. If the place is empty, the wait for a burger is more than 20 minutes. The poor condition of the hall, dirty tables.
14.07.2023. The tables are dirty, and when an order is announced, you still have to wait at the pick-up point, since it turns out that the order has not been collected. Speaking of food..the potatoes are terribly salted, it is impossible to eat. It's not even worth one star.
Drinks are terrible... Pepsi is the color and taste of water, mirinda is the same... 7UP is the only thing that is least diluted. Date of visit 11/21/2023 at 11:00-12:00
Minsk, Mayakovsky,Korona
We took 10 positions, 5 of them were not given to us, and we ourselves have already come 3 times with all the issued set to check that they were not given enough, they still did not give enough sauce... It's nine-thirty in the evening, I understand everything, but how can I not give half of the order and miss it again when checking?! And every time, where is the attention and control in the workplace?! The child also goes to get something from the order every time, maybe such tactics have become in service? Going there, I recommend that you always be attentive and double-check everything very clearly yourself, they practice cheating, especially children.
- No regular pepsi, just max. 8 cranes, 4 workers.
- The screen with ready orders does not work
- Burgers: the grill King was practically without sauce, you can see the cheddar King in the photo. Cheese on top is nothing more than marketing, don't get fooled. The burgers don't have toasted bacon, but its likeness without toasting.
- Dirty tables.
+ The potatoes are delicious.
+ The order collection speed is 7 minutes.
Conclusion: pass by, if not for potatoes. BC is not worth the money here. I'm betting on incompetent management.
Usually everything is fine. But sometimes they let you down to the maximum. The restaurant is two stops away from us. And he arrives either all is well or very badly. Onion rings are not fresh and overcooked, potatoes are tired, there are no questions only about the burgers themselves. And bring back the steakhouse!) And so on the level, but not the mac
I was here yesterday with a guy and his friend. There are a lot of "children" who take up space, while not ordering anything, where is the administrator looking?
At the request of the guy in the direction of the administrator to ask to make room for us, we waited for an ordinary employee for 10-15 minutes!
As a result, the place was never vacated, it was lucky that another table was vacated.
Also, one of the items in the order was brownie with ice cream, which I wanted to try for a long time. I attach a picture from the website and a photo of a real brownie.
Also, the tables do not seem to be wiped or wiped a couple of times a day.
And we expected the order itself for about 15 minutes — is this a fast food restaurant?
I give 2 stars only for the proximity to the house.
We ordered Angus 4 cheeses and Angus 4 double cheeses. What is in the picture is actually heaven and earth. Dry, it is not possible to eat. There is almost no sauce. Greens were also spared. I'm not talking about four cheeses at all (they didn't find it). Onion rings, nuggets and fries are locked up. We were late with the delivery. The promised coupon was not given. I don't RECOMMEND IT
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Влад
Level 10 Local Expert
July 26, 2024
I didn't expect this from BC, but after yesterday's visit, I have food poisoning. They tried to mask the taste of the spoiled iceberg with a lot of sauce, which I decided to give up because I was hungry.
I am writing on 10/30/2021
They cook just for 10 + out of 10 . Everything is as it should be . The burgers are neatly packed. And beautifully assembled .
The only disadvantage is very little space. Just very little. While you're eating, there will be people standing behind you. There are those who will just sit next to you and wait for you to sing. ( There are 2 places nearby , one I understand is not occupied because of the close distance, there is even a large sticker on the table ) The question would be solved by itself if we ate and moved quietly , so we need to pour Pepsi for free and sit ( so 3 times )
But this pretension is certainly not for the institution
It may be necessary to visit on a weekday
Disgusting service and rude staff! Some bearded men without uniforms and hats are hanging around behind the cash register. I don't advise anyone
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Лина Герасименко
Level 4 Local Expert
May 11, 2024
the service is not very good, they did not report a bucket of potatoes, HOW COULD THEY NOT DO THIS?!?
I noticed a flaw only at home.
This is not the first time they have been dissatisfied with the restaurant.
The courier was late, the code for the whopper was not sent.
The order was brought in the hands of a delivery employee, not in a heat bag. As a result, the product is cold, the breading is softened, not crispy even once ... I am very dissatisfied with this order (number 309 from 29.10).
The staff is not very polite. When buying a product, the age of which should correspond to 18 years, was rejected, although I was no longer even 20, I was married and it was possible to confirm the age, there were photos of documents.
The saleswoman says with a grin and pride for herself that "it doesn't mean anything that you are married and have been arguing since 2000," although she is 18-19 years old.
A girl with green dyed hair. I don't recommend it
They did not order for themselves, the courier brought the order, the person opened it, and inside there is a completely different food for the amount of 18p., and not for 30p as ordered, the restaurant does not accept complaints. We are extremely unhappy, we ordered for the first time.
The staff is just awful. In particular, the girl at the checkout (Victoria) refused to sell an alcoholic drink to my wife and me, asking for documents, although she looked clearly younger than us. The passport photo, as well as the rings on his hands, did not fit the argument. Seriously? After that, the order was canceled, as I absolutely did not want to continue the further dialogue. The girl with green, dyed hair, thank you for the negative emotions on a great evening.