I ordered delivery on the site at 21.14, allegedly 45 minutes, an SMS notification came, it will be delivered on 22.14.as a result, I called myself at 22.40 to clarify where my order is, they said please wait it will be soon,we will send you a promo code for a burger, they did not want to solve the situation.It's not the first time I've ordered, this happens very often.Customer loyalty is zero, logistics is dead, cutlets are stale, my last order was in this pub (there's no other way to say it.I highly recommend it!!!!
Drinks are terrible... Pepsi is the color and taste of water, mirinda is the same... 7UP is the only thing that is least diluted. Date of visit 11/21/2023 at 11:00-12:00
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Влад
Level 10 Local Expert
July 26, 2024
I didn't expect this from BC, but after yesterday's visit, I have food poisoning. They tried to mask the taste of the spoiled iceberg with a lot of sauce, which I decided to give up because I was hungry.
Minsk, Mayakovsky,Korona
We took 10 positions, 5 of them were not given to us, and we ourselves have already come 3 times with all the issued set to check that they were not given enough, they still did not give enough sauce... It's nine-thirty in the evening, I understand everything, but how can I not give half of the order and miss it again when checking?! And every time, where is the attention and control in the workplace?! The child also goes to get something from the order every time, maybe such tactics have become in service? Going there, I recommend that you always be attentive and double-check everything very clearly yourself, they practice cheating, especially children.
I looked through the reviews and realized that I am not the only one who gets delivered much later than the specified 45 minutes (another marketing ploy, oh, these marketers :)). But it's not even that every other time the delivery takes 70-80 minutes instead of the promised "45 minutes". It's about approach and attitude. Very poor quality service and a very unpleasant aftertaste after communicating with some couriers who are just very disrespectful to customers. The hunt was beaten off, thank you, we are no longer on the way with this institution.
The staff is not very polite. When buying a product, the age of which should correspond to 18 years, was rejected, although I was no longer even 20, I was married and it was possible to confirm the age, there were photos of documents.
The saleswoman says with a grin and pride for herself that "it doesn't mean anything that you are married and have been arguing since 2000," although she is 18-19 years old.
A girl with green dyed hair. I don't recommend it
The staff is just awful. In particular, the girl at the checkout (Victoria) refused to sell an alcoholic drink to my wife and me, asking for documents, although she looked clearly younger than us. The passport photo, as well as the rings on his hands, did not fit the argument. Seriously? After that, the order was canceled, as I absolutely did not want to continue the further dialogue. The girl with green, dyed hair, thank you for the negative emotions on a great evening.
It's a great place. I love and respect self-service very much. You don't depend on anyone. The prices are normal and the location is good. I recommend.
We stopped for a snack, the tables are gnawing, we need to look for and ask to be cleaned, when they were removed it is not possible to sit down at the table because it smelled very much of bleach, there are pieces of dust on the floor in the truest sense of the word.
The staff stands with a stony face, even if they smiled, the pies feel like they are not fully cooked, the taste remains not pleasant.... IN GENERAL, PUT THINGS IN ORDER!
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Ihar
Level 6 Local Expert
December 4, 2024
Terrible service, extremely slow staff. If the place is empty, the wait for a burger is more than 20 minutes. The poor condition of the hall, dirty tables.
Disappointed. The food is delicious, there are no questions about it. But the quality of service has failed. The order was made "with me", that is, to take away. After a long wait, a tray was given out. When I said that I had ordered with me, the girl put the bags so that I could put everything on the food for myself. Thank you, it's a pleasure❤
Burgers are monotonous, potatoes are normal. Sometimes I eat there, just because of the proximity.
Changed: Today I came to eat here with coupon 4217. I order and take it with me, when I arrive it turns out that instead of Chicken Parmengiano, I was given a Chicken Burger. And this is 3 times in a row, something is confused with my order.
We ordered Angus 4 cheeses and Angus 4 double cheeses. What is in the picture is actually heaven and earth. Dry, it is not possible to eat. There is almost no sauce. Greens were also spared. I'm not talking about four cheeses at all (they didn't find it). Onion rings, nuggets and fries are locked up. We were late with the delivery. The promised coupon was not given. I don't RECOMMEND IT
The pie was not reported when ordering. I have contacted you several times using the feedback form, and there is zero reaction. Apparently you have it for beauty.
Disgusting service and rude staff! Some bearded men without uniforms and hats are hanging around behind the cash register. I don't advise anyone
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Лина Герасименко
Level 4 Local Expert
May 11, 2024
the service is not very good, they did not report a bucket of potatoes, HOW COULD THEY NOT DO THIS?!?
I noticed a flaw only at home.
This is not the first time they have been dissatisfied with the restaurant.
The courier was late, the code for the whopper was not sent.
The order was brought in the hands of a delivery employee, not in a heat bag. As a result, the product is cold, the breading is softened, not crispy even once ... I am very dissatisfied with this order (number 309 from 29.10).
They did not order for themselves, the courier brought the order, the person opened it, and inside there is a completely different food for the amount of 18p., and not for 30p as ordered, the restaurant does not accept complaints. We are extremely unhappy, we ordered for the first time.
I don't recommend it. It was the first and last time.
Wait for the order for 10 - 15 minutes. The burgers are not delicious.
Coffee feels like it's from a bag (disgusting) in any other coffee shop and tastier and cheaper.
At first, everything was not bad, then they completely confused my order with someone else's, they were rude to me that supposedly this was my order, do not give me brains. I'm disappointed, there's also a crowd of schoolchildren sitting everywhere, my foot won't set foot here anymore!
It's very tasty, but it's a shame that you order a takeaway order and they don't put everything in for you. Today 02.10.2022 we ordered arrived home and we were not given nagini, it's a shame.
The delivery is terrible, they are constantly late and the whopper has never been received .
But now I was surprised specifically , I ordered delivery to my home , they brought me to my work .
They do not follow the order obsessively, which I already go here and always forget to put something, of course I understand that everyone gets tired at work, but this is already a mess.
It's very noisy on weekends and evenings. Teenagers are gathering and there are not enough places. Moreover, they have been sitting without orders for a long time.
Good, but there are too many people and schoolchildren who smoke near crown city and all that, so even xs is good that they have opened or not
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Д
Дмитрий
Level 13 Local Expert
May 12, 2021
Great burgers, standard service, but....when ordering from the terminal (this applies to the entire network), it is unclear what ingredients. You press the i button and you just get a slightly enlarged photo.(