They do not follow the order obsessively, which I already go here and always forget to put something, of course I understand that everyone gets tired at work, but this is already a mess.
The delivery is terrible, they are constantly late and the whopper has never been received .
But now I was surprised specifically , I ordered delivery to my home , they brought me to my work .
Very disappointed with the envy! We visited him today, everything was not bad...that's only when the child drank some water, which was in a small bottle, not in a liter, not in a liter and a half, not in a two-liter bottle, but in the smallest bottle and then wanted to pour soda into it, which they take all the time (a girl came in front of us and poured 6 pcs into her glasses and left calmly, no one made a remark to her..) A madam flew up to my child, snatched a small bottle and, with screams that it was wrong to do so, poured out this soda... Naturally, the child was shocked and cried, I was confused and began to calm her down. I am very sorry that I restrained myself and did not raise the question-why do some people come and pour into liter bottles and do not make comments to them, while others raise the state!
I looked through the reviews and realized that I am not the only one who gets delivered much later than the specified 45 minutes (another marketing ploy, oh, these marketers :)). But it's not even that every other time the delivery takes 70-80 minutes instead of the promised "45 minutes". It's about approach and attitude. Very poor quality service and a very unpleasant aftertaste after communicating with some couriers who are just very disrespectful to customers. The hunt was beaten off, thank you, we are no longer on the way with this institution.
We stopped for a snack, the tables are gnawing, we need to look for and ask to be cleaned, when they were removed it is not possible to sit down at the table because it smelled very much of bleach, there are pieces of dust on the floor in the truest sense of the word.
The staff stands with a stony face, even if they smiled, the pies feel like they are not fully cooked, the taste remains not pleasant.... IN GENERAL, PUT THINGS IN ORDER!
Burgers are monotonous, potatoes are normal. Sometimes I eat there, just because of the proximity.
Changed: Today I came to eat here with coupon 4217. I order and take it with me, when I arrive it turns out that instead of Chicken Parmengiano, I was given a Chicken Burger. And this is 3 times in a row, something is confused with my order.
It's a great place. I love and respect self-service very much. You don't depend on anyone. The prices are normal and the location is good. I recommend.
An excellent tavern, you can sit for countless hours in this wonderful institution and not notice that several days have passed. When your children run up and say, "Dad, why are you taking so long to get cigarettes?" The food looks like something amazing, like apples from the Garden of Eden. The staff is one more beautiful than the other, someone looks like the leader of the militants, I give 5 stars (hello to Uber drivers)
I ordered a whopper and a cheeseburger - fire!
1) I often buy specifically from BC, thanks to the excellent opportunity to pre-order and pay from home, or while on the road.
2) The guys are quite polite and positive.
3) I often eat all kinds of burgers, but this cheese whopper in this king caught my heart))❤
I wish all the best to the guys, and that they continue to create delicious food)
I ordered delivery on the site at 21.14, allegedly 45 minutes, an SMS notification came, it will be delivered on 22.14.as a result, I called myself at 22.40 to clarify where my order is, they said please wait it will be soon,we will send you a promo code for a burger, they did not want to solve the situation.It's not the first time I've ordered, this happens very often.Customer loyalty is zero, logistics is dead, cutlets are stale, my last order was in this pub (there's no other way to say it.I highly recommend it!!!!
Disappointed. The food is delicious, there are no questions about it. But the quality of service has failed. The order was made "with me", that is, to take away. After a long wait, a tray was given out. When I said that I had ordered with me, the girl put the bags so that I could put everything on the food for myself. Thank you, it's a pleasure❤
I order delivery on the website. It says everywhere we will bring it in 45 minutes. I live 5 minutes from the restaurant. After making an order, an SMS arrives - we will deliver it in an hour and a half. There are no words. Well, of course I understand that if they give a discount on the whopper for more than 45 minutes. But it pisses me off that they're holding you for an idiot, let's make an order, everything will be beautiful, and once you've done it, we'll bring it when we can. I don't understand, in a competitive environment, isn't it easier to make honest and transparent conditions so that a person doesn't feel cheated later, to rewrite cloying responses to reviews like "we took into account your wishes, thank you for helping us become better." No one needs this, people want an honest relationship so that a pleasant impression remains. For example, I will not order anything else.
At first, everything was not bad, then they completely confused my order with someone else's, they were rude to me that supposedly this was my order, do not give me brains. I'm disappointed, there's also a crowd of schoolchildren sitting everywhere, my foot won't set foot here anymore!
I worked in this chain for almost a year, but in another restaurant. All products are ALWAYS not fresh.In the morning, preparations are made for the whole day, from here everything is barely warm and like a cracker. San. norms and cooking recipes are ALWAYS violated, the leaders themselves command not to report if there are a lot of people and shift if the product is spoiled and it needs to be sold.
I remember how we cut the mold from the rolls and sold it to people, and this was under the guidance of the manager.
I decided to go to my former job after a while, well, you never know, something has changed. I spent 25p, but I got small cold stale portions of food. They put so much ice cream in the shock fountain, as if for every gram they would be deducted from their po. You don't change.
It's very noisy on weekends and evenings. Teenagers are gathering and there are not enough places. Moreover, they have been sitting without orders for a long time.
I ordered from a point with delivery - there have never been so many joints: firstly, 2 sauces were not put in the "Super Combo" at all (no), 2) bacon and extra. cheese ordered in addition to "Cheese Joe" was also clamped, 3) and about what was carried after the order for 1 hour 22 minutes, or 22 minutes after the "desired time", too. Apologies in the style - return the bitten "Cheese Joe" we will take you (well, I'll go "big" back) or we'll give you a code for all the jambs for a free VOPER (which, by the way, lasts no more than a month and then the "excuses" go "and you didn't know that it was temporary" - if you have a permanent code for any order, IT's FUNNY!.. Here is such a Call Center and such a snack bar and delivery from it...
You can go, but keep in mind that after queuing and paying for the order, you can wait another half hour for it to be cooked. There are few places. The prices are too high. The food is not the healthiest... It's up to you.
Fast service, good menu, although they served a little cold whopper once, but then it was not enough and once it was not... as they say. Of all the fast food restaurants, BC is the most liked
Great burgers, standard service, but....when ordering from the terminal (this applies to the entire network), it is unclear what ingredients. You press the i button and you just get a slightly enlarged photo.(
the staff snatched the bottle from the child's hands.It's bombing me.
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Oleg
Level 22 Local Expert
November 29, 2019
They cook quite quickly, everything is hot, the cashiers are smart, they quickly help with the choice. There are few places inside, but the tables outside save the situation.