We decided to relax in this place after going to the cinema and it was a big mistake... The worst Burger King I've ever met!
1. CSR did not work, so I had to place an order online.
2. It was not a small cockroach that greeted us on the table! A little later, another resident of this institution winked at us at the order counter..
3. After receiving the order, we found moldy French fries.
4. All the trash cans were overflowing and the garbage just fell out of the trash.
5. The tables are dirty. Finding at least one clean one was a problem.
6. There is only ONE person in the kitchen. The receptionist worked at the checkout. Another person was put to work only after our indignation..
We will no longer cross the threshold of this institution. Shame.
It's just terrible!
IF YOU DON'T WANT POISONING AND SHOCK FROM WHAT IS HAPPENING, WALK PAST THIS PLACE.
1. The service is very long.
The order began to be collected only after 17 minutes, although everything had been on the shipping belt for a long time. The result is that the burgers are cold.
2. The staff at the checkout does not know the assortment, and when asked how the two top burgers differ, they could only answer that "they are not cooks and probably there are different sauces"
3. The device for distributing drinks in non-working condition gives out drinks without gas and diluted with water in a ratio of 1/3. Ie, the taste of the drink is barely It feels good. They promise to fix it, but after 15 minutes the who is still there. The offer to the administrator "to try what you are cooking for customers" is refused. They say we can't have drinks at work.... In general, eat what they give .....
Well, as a bonus - get food poisoning .... THE BEVERAGE MACHINE DILUTES THEM WITH TAP WATER!
FEEL THE NOTES OF CHLORINE IN MIRINDA!!! Thanks BURGER KING RESTAURANT.
We visited this restaurant today. The service is terrible, the order was waited for 20 minutes. There was one person (manager) at the assembly, who prioritized the order to Yandex courier, ignoring the orders of visitors to the last. The cashier, who sometimes came up to help with the assembly and touched both products and glasses, never changed the gloves with which he had previously worked at the checkout and touched cash, he did not receive comments from the manager. There were 2 people working in the kitchen, without aprons, it is clear that they could not cope, and therefore they gave out finished products very slowly, but despite this, they managed to switch songs on their column. The hall was terribly dirty, all the tables were covered with crumbs, the floor was covered with sand, dirt and footprints, garbage from the trash cans fell out. There were a couple of tables with trash on them that the customers hadn't cleaned up after themselves. Because of this garbage, it was impossible to sit at empty tables. During the 40 minutes of our stay in this institution, not a single employee went out to clean the hall. The manager was in the assembly area, she did not rush the workers, and she herself collected orders rather slowly. They asked for an order on a tray, but received it in a package because there were no clean trays in the restaurant. Only two napkins were placed in a fairly large order for two people. The chopsticks to stir the punch were not put down, because of this, I had to approach the manager again and wait for her to pay attention to ask for stirrers. The cashier did not warn visitors about a sufficiently long waiting time. Previously, we often visited this particular burger king restaurant, everything was fine. Apparently, there was a change of management in the restaurant, so the quality of service dropped beyond recognition. There is no desire to visit this burger king anymore.
In principle, everything is standard, the service and food are like everywhere else in king, the place is quite passable, so there are a lot of people. It is adjacent to pizzerias, so sometimes it is not clear who came where.
The worst BC in the city. There's a room full of people, and there's only one person on staff who punches, collects, and cooks orders, all wearing the same gloves.... The rest of the staff just left. Naturally, the waiting time for an order with such work is at least 20 minutes. The rest of the staff returned only when the real heat started. And one day later they were wearing hats and gloves.…
We made an order in the application, even came in advance so that everything was definitely fresh and our order did not stand for a long time. As a result, the burgers are dry, but that's okay, you can eat, the potatoes are already just oak, like when you come home and already heat them in the microwave. The girl at the checkout refused to change, said that everything was fresh, cool, thank you, very unpleasant!!!
Quite often we take something for a snack here, usually everything is fine, except for a large number of orders, but today we faced an unpleasant situation. After work, the tired ones went to pick up the order, because of fatigue at the fence, they looked into the package only from above, decided that everything was in place, took it and left. At home, it turned out that the potatoes were not reported, it was very unpleasant, considering that the prices are not small. They did not return, anyway you can hardly prove it, it's our fault that they did not carefully check on the spot, but on the other hand, employees can also be more careful, you won't turn out the packages every time and check them 🤷♂️😢
The coffee is delicious, everything is as usual, clean. It's ringing in the toilet. Everything is normal, there are few people, but you can see the time, and it's not the season. I recommend it as a snack
I came to this place from work yesterday. To be honest, the atmosphere is very chic. I also liked my favorite cheese medallions, onion rings and French fries. Great service. I'll come here more than once. The staff is not bad either
It is problematic to place an order through a self-service checkout, because they do not work regularly. There are no trays, the entire order is placed in paper bags. And they throw it in, because all the French fries were all over the package. The soda machine pours regular carbonated mineral water instead of the declared drinks.
I was looking for a place to have a snack with my friend and decided to go to this BC. The place is comfortable: in addition to the hall, there was something else like a covered terrace, where it was quite cool. The order was waited for about 10 minutes, which is not long enough, because there were a lot of visitors. One item from the order was not reported, but the issue was resolved immediately. The staff is very friendly! 💕
They are overloaded and it is always very long here, but 5 stars, the staff tries, but the number of orders is exceeded and is incomparable with the capabilities of overloaded staff. Once a whole hour passed while they were cooking, it was for an amateur. Even in a soldier's canteen with a huge queue, soldiers will be fed very much and quickly, but here there is a huge flow of visitors and you have to wait an hour for an order.
They didn 't put the sauce (the only thing that saves me from longing at this so difficult time is garlic sauce , but that 's what they didn 't give me in a bag with me . This is not the first time, and it greatly affects my attitude towards burger King in general.
I will tell all my friends about this incident
Sooooooo slow and long service!!! I came here for the first time and waited 15 minutes +-. Today I decided to come in again and specially timed it - 24 minutes waiting for the order!!!!!! At the same time, it's a burger, potatoes and wings for one!!! Not really long for a Burger King.
I do not recommend this particular point!!!!!
The waiting time for the order was 28 minutes , and there was no special workload! In the orders, instead of French fries, potatoes in a rustic way, not a single napkin was put. They ordered it on the spot, gave it away with them and so they threw cups with anger. I do not recommend this place!
I made an order through the app at 12:22, I set that I would pick up the order at 13:15, I came to pick up at 13:20, they said the order was not ready and waited for about half an hour, I took it at 13:45 terribly, I didn't have time to wait, but I had to. Terribly
I come here quite often, I have never encountered problems, but this time I went with a girl to have a snack, she ordered herself to eat with BK, and I decided to go across the street to get myself a shawarma. As a result, we sat down in the bc institution itself for a flight and literally 5 minutes later their employee came and kicked us out (allegedly you can't with your own)
OK, maybe you can't do it with your own, but we made an order at your place, what's the problem?
Good day, dear fast food lovers. I often visit the business center on Malinovka, and there have never been any problems. But today was a special day when I decided to satisfy my hunger in bc at the Academy of Sciences near October. To begin with, I have been waiting for my order for a long time, I have never waited so long. Later, after I picked up my order, I went home to settle for food. But there was a minus vibe (I think you understand what I mean), it was so bad for me that I cried (I haven't cried for about 5 years). The burger was tasteless , I 'm afraid to imagine where the cucumber came from . In addition, the order was incorrectly assembled, and part of my mistake is because I used to trust people.
Bottom line: at least the pie pleased (as always)
It takes a very long time to serve, but this is probably due to the high workload and the small staff per shift) although through the mobile application, they are collected according to the specified time) thank you very much)
Delicious burgers, pleasant staff, working vending machines for drinks - all this you will not find here. Dirty toilet. But the price is adequate, so such an assessment
I love Burger King, but in this institution it is extremely unclear, first of all, there is a lack of something, judging by the reviews, we are not the first, we do not make concessions, this is also a minus, sometimes there are few people, but they prepare an order for an hour, this is a very big minus, and the last one came 20 m before closing, I refused to accept an order although in Riga where did I go? They placed an order for me 9m before closing time
I sometimes buy food in this place. He seems to be still alive. Convenient location. I recommend coming here hungry. This way you will definitely leave more money.
A fast food outlet of the Burger King chain. The standard kitchen, as in other locations, is also fast. There are periodic problems with parking, depending on the time of day and day of the week. It's clean inside. I have never noticed unsanitary conditions
It's a great place. I have been going for the 4th year to the products there were no complaints (everything is delicious and fresh). The price and quality are excellent. The staff is on the level. Administrator darling))) To raise the mood, I treated you to chocolates❤️❤️❤️
We were waiting for the order, it's been 25 minutes, it's still not ready. I asked at the checkout, they told me that the waiting time is now 50 minutes. when we placed an order, there were only 5 orders on the screen. We have never waited so long in fast food. We were coming here for a quick snack. The waiting time in the cafe is shorter.. in the end, the order was given to us after 33 minutes
It was a disgusting place, the nuggets were not reported, there were no spices for the potatoes in a rustic way, the potatoes were terrible, the neighboring eateries are better!! I do not recommend visiting this place
One of the best Burger King restaurants in Minsk, I often visit it after couples, the proximity to the university is often the reason for a lot of workload, but this never prevents the staff of this institution from working at the highest level and promptly issuing orders
A very dry whopper. They cook for a very long time. A very harsh uncle on the issue. There are no screens with the numbers of ready orders in the hall. Well, it's a very unpleasant place
Dirty, not drinks, but colored water. Ask the workers what they don't know from the word at all. You come to the pick-up counter, there is a mountain of packages and it is unclear where your order is.
We went to this BK with a friend. The waiting time for the order turned out to be sky-high. One unhappy person works everywhere at once. They asked about King Club bonuses, but they did not receive a clear and adequate answer. They stand talking to each other, flirting, don't give a damn about orders at all. It is not clear how orders are given to customers.... Well, at least the order was made correctly. And so the mood is spoiled. We waited for the order for half an hour....
I'm not happy with the word at all, the drinks are diluted, even very much, water was immediately poured instead of pepsi, which the consultant said was probably over, try again, the burger is a separate topic, not tasty dry, everything is edentic in a combo for a child, the toilet is generally terrible! Dirty! The paper is scattered! Fries are also very bad. I do not advise it, it is better to go to a normal cafe and it will be edentical for money. Very bad!
I came to eat at 18 o'clock, I thought I'd eat quickly and go home, but no. The employees of this wonderful institution decided that two employees in the kitchen would be enough, and I'm waiting. As a result, I took everything dry and disgusting simply, the BC on the Heater is better.
The usual collection of uncultured, always screaming and swearing schoolchildren, administrators absolutely do not follow what these schoolchildren are doing there.
Train the staff better!!! The employees do not know what the products look like. Without my help, the employee could not assemble an order from 1 position. Trash
The usual combo was waited for 35 minutes, despite the fact that our order was 7th in line.
As a result, we received a barcode for a drink that lasts only 10 minutes!!!
There are no trays in the restaurant, which is probably why all the tables are stained with food and streaked (no one took the word away from us at all).
According to the schedule, the last cleaning in the toilet was 3 hours ago.
Definitely the worst BC in the city.
There is 1 person working in the kitchen. They don't have time to give orders. The amount of sauce in the burger in the picture does not correspond to reality
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Карина
Level 9 Local Expert
September 22, 2024
Due to the fact that this is the closest restaurant to the house, people came here more often, but another proof that it is worth passing by. It is almost always dirty, the potatoes are tired, the bun in the photo is a standard hamburger and you want to say that it is made according to standards?) as a person who has worked in your network, I know the message and this is a violation, but the main thing is to throw dust in your eyes. It's not worth the money.
A very long wait! Plus, we ordered shrimp and a burger, but as soon as it was finally our turn to pick up our order, we were informed that the shrimp had run out. The cancellation was made, but the burger had to be ordered again and again a long wait, despite the fact that there were few visitors.
Burger for students. I was in the hall in the evening, there were papers on the floor, it was not very cozy, full of very young people with shouts and slang
Honestly, I didn't like it, burgers are made dry, and the device with drinks gives little syrup, so all sorts of cola / fanta turn out unsweetened and look more like a fruity mineral water...
Two employees only, maybe you should leave one at all to sit here for an hour and wait for them to deign to collect your order?
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М
Мария Карасенко
Level 4 Local Expert
August 7, 2024
I ordered it online using the app. Burger and fries!! And everything.
The message said that the order would be ready BEFORE 13:38!! And I got it at 14:08, I had to wait 30!! minutes.
And if a person has their own plans? If the organization cannot afford to prepare the order on time, then do not cook at all. It is better to indicate in the application that the workload of the restaurant is high and write a true waiting time.
Usually everything is fine, but today no one collected orders for half an hour. The ready-made food was just piling up on the shelf, and the manager was impressively walking by. This is the first time I've seen this. As a result, I ordered in advance through the app, but I still had to wait