Buta
408 reviews
July 21
The hotel is good. The chandelier is the most gorgeous thing in this hotel!!!!5+❤ The location is good in the park. The city center!!!! The rooms are good. There are a lot of cosmetics in the bathroom, they clean perfectly. The maids are 5+. 1 liter of water in a large bottle, unusually, per room. There is no coffee and cream, stated in the room at the time of booking, for 5 arrivals. The restaurant is very small. It has only been opened since the time of Covid. Breakfast is not included in the menu. The menu is small. They cook very well. Cook👍5+. The staff is 5+👍. They have a problem with the reception, the human factor, to the question: Why is there no coffee and cream in the room, the administrator's answer on May 10: Coffee in the restaurant!!!! It is unacceptable for a guest to give such an answer!!!! Security 5+. The building is also being demolished under the window, it does not interfere, it is temporary. P.S. It turns out that there is no respect for the hotel guests at all, in response to my review, the representative of the hotel addresses me, Ekaterina, they did not even look that my name is Olga!!!! This is the 5th check-in hotel!!!! I have been in many countries of the world, and in Russia, there was no such thing anywhere in hotels, they have some kind of wildness checking rooms when checking in, sitting at the reception and waiting for the search to take place after your arrival in the hotel room. There are no discounts and gifts for your birthday!!! I remind the hotel management : "The guest is always right!!!!! " Caesar Ritz,
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1
August 1
The location of the hotel is fantastic! All interesting locations are within walking distance.
The staff is polite, friendly, friendly, ready to help with any question. We lived in a family room on the 7th floor. The room is large, bright and air-conditioned. It was possible to open the window, if necessary. The bathroom had everything you needed. The room is cleaned daily. The hotel itself is very stylish, the chandelier in the center is gorgeous, especially in the evening. Breakfast was not included in the price, but the restaurant in the hotel was working. A la carte breakfasts for an additional fee. It was delicious, we definitely recommend the hotel!
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May 21
Nice hotel. Clean, beautiful. There is everything you need. The restaurant serves delicious food, but it is expensive. Breakfast for a family - two adults and a child - cost us 102 Belarusian rubles. The location of the hotel is very convenient, everything is close)) the staff is polite, but they do not congratulate the guest on his birthday))) it's a little annoying to wait while the security checks the room at the check-out. We travel often and visit different hotels, there is no such check-out anywhere. The feeling that the guest is not trusted... Someone here wrote in a review that they were forced to pay for a soiled bathrobe...I think that the cost of washing is included in a fairly high cost of living and going to check the bathrobes at check-out is a bit strange... We were fine, but it still feels unpleasant while you're waiting. And yes, one liter bottle a day is not enough for three people. I think we will come back again, although I doubt it a little))
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7
2
September 2
A wonderful hotel, everything you need in the room, fresh clean plumbing, a full set of towels. Room cleaning every day. The location of the hotel is very good, all the main attractions are in the center, there are many restaurants and coffee shops nearby. The staff at the hotel is polite and helpful. We had a late check-out, the room was extended without any problems. There is a small cozy restaurant on the 1st floor, you can have a delicious meal. I recommend this hotel, the price and quality are unequivocal.
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August 8
A wonderful hotel. It is made in a modern and tasteful way. The room has everything you need: bathrobes, slippers, bathroom filling, a kettle with tea and coffee + a good mini-bar. Room cleaning and change of towels daily. There is a large parking lot right next to the hotel. The staff is friendly.
We had breakfast in the restaurant, everything is delicious and beautifully served))
The location is within walking distance from the main attractions, there are also good cafes nearby.
We stayed for 5 days, we liked everything. Thanks!
We did not find any disadvantages
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July 17
A wonderful hotel. I stayed in 2015, I liked everything then and now I chose it in 2024.
The service is of a good level, everything you need is there, clean, high quality.
The location is great, the very center!
There is nothing to complain about. And I don't want to find fault in this case!
Yes, it has not deteriorated in 10 years! Everything is clean and fresh!
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July 20
An excellent hotel, the interior is beautiful, the service is wonderful, the cleaning is good, the cosmetics are very high quality and are quickly replenished by the maids. The sauna is small Finnish, like the pool, but everything is in the best performance (the pool is warm, the sauna is hot) there is Parking. In general, the whole review is superlative)) So keep the bar up
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2
August 5
I am pleasantly surprised by this hotel! The room is spacious (even standard), everything is very fresh. I disagree with the comment that the hotel is "tired" - in my opinion everything is new and well maintained. The room is spacious, the bed is comfortable, there is tea in the room, and all the accessories in the bathroom (even a toothbrush and a razor. The room is bright (I took it on the 5th floor). The spa from 9 to 12 is included for guests. The sauna is clean and hot, the pool is clean and even with the current. I really liked it. We didn't try breakfast (not included in the price), but we were offered a voucher for free coffee (not used, but it was nice). Located in the center, it is very convenient to walk.
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August 5
Room 404. A lovely hotel and a great room. The key to everything is VENTILATION!!! It works great! Respect! In the bathroom, the shower enclosure does not allow water to penetrate outside. Hot water comes immediately. A mixer with a thermostat. A comfortable large mattress and a comfortable pillow. Get enough sleep and regain your strength definitely! Excellent serving of breakfast dishes! "Difloppe" in the best sense of the word. Well done. I liked the chandelier in the hall very much. And tea bags in the room too. Surprisingly good.
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July 30
A very decent level of the hotel. A wonderful mattress on the bed, which is rare, a choice of pillows. The room is clean, the air conditioner worked without sticking the card into the receiver, which is a big plus. We stayed for one night, so I won't say much for the service - we didn't use it much. I'll skip about the food, too, because we ate outside.
It was a little annoying that at the check-out they asked to wait for 5 minutes until the guard took the room. A little out of line with the hotel. You already have the card, any losses can be written off without acceptance, as in the whole world.
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July 16
A great and beautiful hotel in the center of Minsk.There is parking, a restaurant and a spa.The room was on the 7th floor, the air conditioning works perfectly.The bed is mega comfortable, there are sockets on each side.Everything is very clean, there is a minibar.From the recommendations, it's time to replace the TV with a more modern one, but it will be enough for another year)I recommend this hotel!
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1
August 8
The hotel is in the center of Minsk, there were no problems with parking, there were always places. The room is spacious, equipped with everything you need, the cleaning is excellent, everything is clean. It's a pity there is no buffet for breakfast, it was really not enough. The pool is small, the water is cold. In general, it's very good, I would go back there.
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1
July 27
Great hotel. The location is convenient. Nice staff. Sooo delicious and beautiful breakfasts. There is a swimming pool, gym and sauna.. however, it works from 9-12 am, only. The design of the hotel is amazing, the rooms are excellent - everything is there. The view from the window is normal :)
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August 14
The hotel is nice, the staff is friendly and courteous. There is Parking, a very convenient location, the central streets are within walking distance. Good sound insulation, beautiful interior, a creditable chandelier. Beautiful paintings in the room and in the hallway. There is everything you need.
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June 11
A good hotel, beautiful interior and exterior. The room had everything you need for a good rest, cleaning was carried out every day.
We took into account all requests for a room when booking, it seems like a small thing-but it's nice.
there is a restaurant on the 1st floor - everything is very tasty, especially dairy products.
We were left with a very good impression, we will definitely stay here next time.
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3
June 11
The hotel is in the center of the city, I would also like the opportunity to enter it without going around from the main street through a small square. The staff is attentive, everything is beautiful and pompous, the chandelier is generally a fire. The Windows overlooked the destroyed building and people at this construction site work on weekends from 7 a.m., but the double-glazed windows in the hotel are very good, the audibility is zero, only you need to turn on the split system, and it makes noise. There is parking, places on it too, all detergents are present, even combs and razors, bathrobes and slippers. I would also really like breakfast to be included in the room rate. As it is, everything is fine, you liked it.
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1
July 19
A pleasant hotel, a lot of gold and beautiful decor elements, but the cost and number of stars do not match the quality of the rooms (the wooden elements are all shabby, the shower stall does not close until the end, the TV, despite being framed in the form of a golden frame, does not have a package of services for watching movies / channels through additional programs).
Room service consists in replenishing supplies by type of shampoos, as well as making the bed without changing the pastel linen and without conducting a general cleaning part in the room.
There are no special offers for the birthday, however, the hotel where our friends stayed, upon learning about it, provided additional bonuses, even though we were not guests.
In general, the hotel is pleasant, has its own restaurant and spa complex, but we will not stop any more.
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February 12
Beautiful hotel, liked the location too, clean, everything is changed and cleaned. We were there for two days. An amazing chandelier, for which we stopped by it. Of the very big disadvantages, there is no restaurant, it is closed and, accordingly, any food in the hotel, there is only tea in the room, there is no coffee, there is also only a liter bottle of water for three adults for a day. Since we stopped by late in the evening, there are no convenience stores nearby, in the morning we had to run 2 blocks for water. There are no coolers in the hotel either. At the reception, they also did not offer to give an additional one.water, although I went down in the morning with the question of where to buy it. The SPA is very nominal, a small swimming pool and a dry sauna, with a capacity of 4-5 people throughout the entire territory of this spa. It is difficult to call a swimming pool more than a font-a large Jacuzzi.
Overall, the impression was pleasant, there was no negative, the staff was polite and friendly.
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3
October 8
I really liked the hotel) location🔥 near the square, many different restaurants/cafes (cross the road). Pharmacies, shops. The staff is nice and helpful. The room is comfortable, cozy, clean) there were no neighbors. I liked everything👍
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1
August 22
Great hotel. Polite and attentive staff, comfortable rooms with everything you need, an optimal location for exploring the city. There is a possibility of an early breakfast, which is especially convenient if you have plans in the morning.
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October 24
A great hotel within walking distance of everything that can be useful. The center and the metro are 5 minutes away on foot.
It takes 20 minutes to walk from the railway station. Or take a taxi for 5 minutes.
Everything is clean and new. Beautiful interior. Everything you need is in the room.
Nice staff. They will help and prompt you with everything. There is parking at the hotel.
We booked a two-room room.
Gorgeous mattresses. Large beds.
We will definitely return to this hotel.
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August 9
It's a beautiful place. The interior is magnificent. Good service and convenient location. There is a smoking area on each floor. There is also a restaurant where you can get breakfast. A separate pleasure is the swimming pool and Jacuzzi.
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August 10
We came to Minsk and stayed at this hotel, A nice room is spacious and clean, there are all the accessories you don't even need to take anything with you.Beautiful interior in the lobby of the hotel, sauna, swimming pool, restaurant ,polite staff, full bar with various drinks.When checking out the room, smoking is not allowed in the room, a fine of 300 rubles Belarusian rubles.We liked everything, the rooms are cleaned every day. The staff is very polite, thank you all...
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1
October 22, 2023
Wonderful hotel! Big, but cozy. We didn't have a particularly large, but spacious room. Excellent sound insulation, the Windows of our room looked out on Nemiga, but the room is very quiet, I slept very well. Daily cleaning, replacement of towels, bathrobes and cosmetics. Friendly staff. The SPA area on the 1st floor, a sauna and a pool with hydro massage are beautiful. The location of the hotel is just super - the very center of Minsk, in three days we went around and saw almost all the famous and not so famous sights. Even a restaurant that is not working in the hotel did not spoil the mood, there are many restaurants and cafes nearby. We really liked this hotel. I recommend
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October 24
We were at the end of July. Great hotel! Clean, cozy. There is a smoking area on the floor. The air conditioner is working properly. There are no complaints about plumbing. I can't hear the neighbors. They didn't take breakfast. There are many establishments with delicious cuisine nearby. Be sure to come here only next time! Thanks to the staff! Good luck and prosperity to you!
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October 29, 2023
We were in two , overall a good hotel and pleasant responsive staff . There is parking , a sauna and a small swimming pool . The room was clean . Of the minuses, I can single out that they give out one key, and it turns out if one person leaves and the second sleeps, then in the end everyone gets up) also , the water in the pool is cool , I think you can make it warmer . There are moments in the sauna that need to be repaired , for example , the board departs on the second row . It is also not very convenient to take towels from the room, I think you can give them to the room and downstairs, and it was generally cool to install water with lemon, after the sauna it would be good at all. And finally , I would like a bigger blanket , since it 's not enough for two ) . The restaurant is closed now , but this is temporary . In general, there is something to improve and a little and it will definitely be 5. I recommend to stay and we will definitely return.
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July 4
I really liked the hotel! Customer-oriented staff, clean and spacious rooms (lived in different categories), convenient location and quiet around, no hangouts. There is a private parking lot, closed by a barrier, it is also very convenient.
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October 9
Expensive is rich. This is the main feeling of the hotel. Everything is clean, fresh, pompous. It is located near all the sights of Minsk. I would point out that this is not about a family vacation. Couples will be most comfortable there.
The restaurant is also beautiful, not the most affordable in terms of prices, the range of dishes is small, but delicious.
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July 28
Everything is fine, but not everyone will like the cleaning mode, because cleaning is done in the late afternoon, and it was not convenient for us. Everything is clean, the place is good, not killed and the staff is polite. The cafe has started working again, the breakfasts are not bad on the menu, only for 8₽ I would like more tea
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May 23
A wonderful hotel. Friendly and friendly staff. The beautiful, refined interior of the hotel. Spacious, comfortable, clean room with a stunning view of the sunsets from the window. The room service is at a high level. A very comfortable bed. There is a choice of pillows.
I really want to go back there again!
Thank you for this level of hotel!
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August 6
We stayed at the hotel in July. The interior is a bit overloaded, but overall everything is pretty. The room is clean, slippers, bathrobes, water. Towels were changed every day. The location is excellent. The staff is not very friendly, sullen. Plus, the young man from the reception desk, who helped carry the suitcase to the taxi.
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March 31
I really liked the hotel. Beautiful, in a single pompously luxurious style, with a stunning chandelier 7 floors high. We took an improved double room - very spacious, clean. It is very bright thanks to the wide windows on two walls. Everything is clean, the furniture and plumbing are in good condition. The staff is polite, the location of the hotel is convenient, there are many cafes nearby, you can walk to the main attractions. We were very satisfied!
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September 22
I chose a hotel based on reviews. I met all expectations. The room is fresh and clean. The bright girl at the reception is very pleasant and polite. What upset me a little was that they didn't wish me a happy birthday. It seems that for this level of hotel, this should be taken into account. The chandelier is chic!!! In general, I recommend it
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August 7
Until you know the history of the place, you are discouraged by the excessive oriental flavor in the restrained European capital! The fruit of Azerbaijani-Belarusian friendship was completely satisfied with cleanliness, politeness, cuisine, comfort! Thanks to the staff! An amazing oasis in the center of Minsk! Thank you ❤
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June 20
A wonderful hotel! Small, clean, bright and cozy. The staff instantly reacts to everything-from the barrier (no need to walk, wait or honk) to the non-working electronic key to the room (I ran into a man at the elevator who was already rushing to help).
Great location-the very center! Cafes, restaurants, bars, bistros are 3 minutes away. Independence Square and the government House are 5 minutes away.
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November 29, 2023
Very nice hotel. Very conveniently located. The center, the metro is nearby. Not far from the auto and railway station. There is a place to walk in the evening. There are many very decent restaurants nearby. The only drawback: the lack of a restaurant in the hotel. The issue of breakfast was solved in the nearest supermarket. We ate sandwiches for a long time. Still, it's hard to wait for the restaurant to open from morning to 11-12 o'clock. If the issue with the restaurant is resolved, then we will 100% stay at this hotel on our next visit to Minsk😊
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July 16
We really liked the hotel! Everything is clean, beautiful, quiet. There is parking, a spa area. Polite staff, the hotel has a restaurant where you can have breakfast.
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May 15
A great hotel in the city center. Within walking distance from most interesting places. Not far from the metro.
Polite staff. Large parking lot. The photos correspond to reality.
The view from the window is a bit not beautiful (the building is being demolished or repaired against it), but I think this is a temporary phenomenon.
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June 24
Everything is fine except breakfast . We didn't like it , but everyone has their own tastes . Thanks to the staff and the hosts, they did their best ! It is very pleasant and cozy!!!
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May 12
A good hotel in the price/quality ratio. Wonderful location close to the old town and all the tourist attractions. The hotel is relatively new, with no signs of wear. The rooms are large, the sound insulation is good, the staff is polite, there is a mini spa and a casino.
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October 10, 2023
A wonderful hotel in the city center, all important places are within walking distance. The staff is extremely polite and customer-oriented, always ready to sincerely offer any help. The rooms are clean and spacious. We stayed here when the restaurant was closed, so there's nothing to say about the kitchen. But this hotel will be ideal for those who travel by car, because there is its own Parking lot, and for those who came from the railway station (the taxi ride took at most 7 minutes). I wish success and prosperity to your hotel, we will definitely stay with you again.
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February 5
Great hotel in the city center! Everything is nearby and the location is very convenient! This was a key factor in choosing a very clean room - there were bathrobes and slippers, washing sets and shampoos
The design and renovation are a bit old, but it didn't bother us. We were not in the spa area, the restaurant does not work / but it was for the best, there are such wonderful places for breakfast nearby
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February 21
A chic hotel, you go in and find yourself in a fairy tale: everything is expensive, rich, in gold and velvet. It reminded me of Turkish hotels, only in miniature. The lobby, transparent elevators, the design of the corridors - makes an impression! I was very pleased with the lack of noise. The insulation is good. And even the windows facing Nemiga did not cause any inconvenience with noise, this is important to me. The cleaning is good, what else can I say? I will definitely come back, because I did not go to the Spa, I was not at breakfast, it also needs to be evaluated))
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July 25
A chic hotel, in my whole life this is the first hotel where I managed to really relax, good beds, a quiet room and surprisingly the refrigerator in the room does not make noise)) How is that?) I always turn off the refrigerators in the rooms, in general, for 3 nights I did not see anything negative, I boldly recommend it!) thank you for a comfortable stay!)
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May 2
A pleasant hotel in the city center. Very convenient location. The rooms are clean. All the accessories are there. Usually, when we are in Minsk, we live in another hotel, but this time everything was booked there. I accidentally came across one vacant room in this hotel. I think we'll stop here now.
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3
October 17
I put two stars only for cleanliness and interior, personal louts,for some reason everything in the family room is calculated for two guests, there were 4 of us, there are no children's TV channels, there is no food at all.My husband left with a three-year-old child, they didn't even let him put the car in order, wipe the windows, etc., they said that they were no longer guests of the hotel and everything was outside the parking lot.But there was a fine for a dirty towel and a safe slammed by a child
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March 11
A good hotel, in the very center of the city, 10 minutes on foot to the railway station, all the sights are also within walking distance, the rooms are clean, we lived in a business on the 7th floor, beautiful views from the Windows, the staff is very polite, caring! Stunning chandelier hanging from the 7th floor
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1
July 17
Everything is very good. The only thing is that the restaurant was never used. The rooms have everything you need, including a mini-bar, but it is for an additional fee.the fee.
The chandelier is cool, but they turn it on for only an hour, every day from 22 to 23 hours.
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July 11
The coolest boutique hotel✅ Everything is very pompous, in Empire style, a colossal chandelier on 7 floors, a well-trained contingent of reception and security. Solid 5 stars✅👌
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November 22
Of the big disadvantages, they do not warn about the construction site nearby.
The furniture is already shabby everywhere, with chips
5 stars is definitely not worth the night.
There are enough cosmetics, but they are far from the best quality
The restaurant is closed, there is no declared coffee and cream in the room
The curtains are infernally dusty and have not been washed for a long time, I moved them away from the bed so as not to breathe it
But cleaning brought them back
On the plus side, this is a location
The presence of two elevators
Frankly speaking, I will not stop here anymore
Price-quality does not match
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