There is an office and a warehouse at this address. Where you can buy coffee and related products. A very large assortment. Polite managers will give advice on the product. There is also a shop on the corner of Nauryzbai batyr-Tole bi.
Order #25386 was placed on Monday morning from the company's website. During the day, no one contacted me, I had to call myself in the evening. It turned out that the product was not in stock in Almaty and it was outside the city, although it was clearly written on the website that the product was there! The girl Svetlana told me not to worry, everything will be delivered tomorrow.
!!!It is worth noting that on the company's website it says in black and white "delivery the next day after the order"!!!
Tuesday - no one called, I had to contact myself in the evening. The young man answered, promised to solve everything on Wednesday!
Wednesday - I dialed myself in the morning, they said that they would not be able to deliver today, but tomorrow before 13.00 IT is MANDATORY!
Thursday morning, the courier calls and says that it's actually not very convenient for him until 13.00. When I said that I had been working on this order for 3 days, he said he would call me back. I had to call Svetlana again, who said that the order would not be delivered until 13.00 today. I found out where the order was at the moment, said I would pick it up myself and asked for the phone number of the senior manager.
I went to pick up the order myself, waiting for the phone number of the senior manager, but it was not sent to me. I dialed the phone number that Kaspiy used to make the transfer, and it was very good that I dialed it. It turned out that they already want to send the order. It was the apotheosis, my nerves finally gave up!
If after all this you still want to place an order with this company, think about your nerves and wasted time!
In this store you can find coffee for every taste, for yourself or your coffee shop. Coffee makers from household to professional coffee machines. There are also many useful accessories. Great service!
Good coffee machine repair service, the machine was repaired quickly and inexpensively. They gave a six-month warranty for repairs, additional services were not imposed, as in other workshops. The only disadvantage is the inconvenient location, the service is located deep in the meat processing plant.
See original · Русский
6
Show business's response
1
12
Level 9 Local Expert
March 4, 2020
Great. The director helped me choose the coffee. The managers are all friendly. Prices are cheaper than in the city.