Cosmos Telecom
401 review
July 24, 2024
I have been using the Cosmos Internet with a tariff of 100mb/s for 3 years. The office is incredibly dubious, but in order. We connected the Internet from the dashboard from the vestibule / floor, despite the fact that not every house has this Internet. Hemorrhoids may start if no one has installed this provider in your house. They give out a modem in the tariff, which works quite well. The first year as a new subscriber for half the price, which attracted me among the list of providers. Then you can re-register for someone from the apartment and get another year. For the full cost, the Internet is unreasonably expensive, then I'll tell you why. The connection disappears absolutely every month, sometimes even several times a month. Frequent accidents that are repaired for an hour or two, and sometimes all night. I have never seen the Internet so unstable. No one will compensate you for the loss of the signal, well, and fix your problem too. Just sit and wait like a woman at a broken trough, because in an hour or two it will work again. And if the problem is at night, then they don't work there at all and wait until morning, that's a joke. When handing over the equipment, in order to say goodbye finally, they billed me for a small 1.5-2m lan cable, which I did not bring. I had to pay 5 rubles on the spot. I recommend considering another stable provider if you don't want your Internet to be constantly lost. I haven't had any promotions or offers in three years.
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7
April 30
Excellent rates and good Internet speed)
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2
March 24, 2024
We used the services of Cosmos for a long time in a rented apartment, where the hostess already had it connected. The Internet speed was pleasantly surprised, no other provider in Minsk provides such quality!
We wanted to connect to ourselves, but for good speed and the price was appropriate. I was lucky enough to see an advertisement in the city that there is a promotional offer for new subscribers to connect at maximum speed on very favorable terms, and we left a request for connection in the last days of the promotion.
We use only the Internet, without TV, the speed is on top!
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2
March 29, 2024
Everything works well, there are no comments, an excellent mobile application, I would like to wish you good luck, develop and not raise prices for services, thank you!
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2
May 15
It's something that you want to forget and never come back. This is a sample.....
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July 14, 2024
10% of the stated speed, is that what you want? Then you're welcome to Cosmos TV over the Internet, but there is a second option, connect the cable and take everything from life!!! Make your choice!
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1
November 19, 2024
The last couple of weeks, the Internet has been disappearing very often, okay, it would disappear for 15 minutes, but no, it can easily disappear for 10 hours
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September 1, 2023
So far, this is the most terrible provider… The quality of the connection is just terrible. Once a month, some kind of failure, once I called the support service, they explained to me that the failure occurred due to the fact that the modem was connected to the network for more than 21 days ... how it works, I do not understand) to disconnect, you need to write an application online, send it somewhere ... I do not recommend working with this campaign ... Beltelecom was not even close, although there are enough other organizations in Minsk ... I advise you to work on your service and communication quality
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8
September 28, 2023
The Internet is not stable, there are constant problems with the connection, compared to byfly it is more expensive and the quality of service is worse.
The Internet disappeared again, today at 23:01, I decided to dial tech support to resolve the issue, since I work remotely, the robot replied we work until 23:00 all the best, and I don't know what to do and where to go, as if they threw money at me😂
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3
May 21
The specialist arrived even a little earlier, which is very good, he called in advance, warned, and did the work quickly and efficiently.
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August 11, 2022
I have been using Space services for more than 10 years. The Internet is excellent, it takes even across the street from home, the service is high-quality and fast. You can always get a discount on the tariff. It's not difficult to walk to the office once a year. During all this time, I have never been rude, and there were practically no failures, all problems were solved very quickly. And negative reviews, in my opinion, is someone from the competitors trying. By the way, many of my friends switched to space and were dissatisfied with other operators.
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7
14
March 25, 2024
Excellent service and technical support. The equipment is of high quality. The staff is polite.
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2
March 24, 2024
I was very glad to get to this company, there are no problems, we arrived quickly, we installed everything, I use it with pleasure
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3
August 20, 2023
A great team. They make concessions, call and solve your problems. Everything is coordinated. Thank you and I'm sorry if there was a fight with someone somewhere. All my questions were resolved clearly, quickly and politely. Thank you for your patience. It's not an easy job for you. Good luck to all of you. THANKS again.
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2
3
March 24, 2024
Very good internet quality. Technical support is always on top. I recommend this provider!
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2
August 15, 2024
In recent weeks, the Internet has been turned off, they say that they are carrying out repairs, but without notifying anyone, they break the Internet thanks cosmos
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1
February 26
Good service, almost no queues
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2
August 26, 2024
During the connection, tariffs are sold that are not needed, now you have to pay 10 rubles more for a whole year. The sediment is so-so
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1
September 26, 2023
While in Minsk at the hotel, " Zhelon " used the Internet COSMOS TV. The worst internet in the city. I've been trying to connect for an hour.
I contacted specialists who, after my second call, blocked dialing to them from my phone. I do not recommend this company. And I will advise the hotel administration to terminate the contractual relationship with Cosmos TV and find a more reliable company.
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3
1
January 10
What a mess space TV is today, there is no Internet at all
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February 4
The worst provider, the connection disappears on its own.
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October 21, 2023
Good evening, we have been your subscribers for a long time, but the Internet disappears very often, no matter how many times we called the operator, we didn't really achieve anything, we are not very happy with your TV, but we don't have much choice in the area, so we would have changed the operator a long time ago.
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4
December 21, 2024
In the evenings, the Internet drops off for at least 5 hours.
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November 21, 2022
I wanted to order the service of connecting a second TV, but.....this requires my presence with a passport?????..... I want to ask the management of the company...why complicate it so much????.... My wife is always at home, we have been a subscriber to this company for many years and suddenly there are such problems!!!! In addition, the selection of channels in packages...disgusting, programs do not always match the stated ones, programs often hang...it seems that the management does not value its customers very much.....I want to add to my review, many channels play the same movies 20-40 times!!! Is there really nothing more to show???.... many channels have also disappeared from broadcasting, but we still pay, the question is.... Why????
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25
1
May 12
Great , thank you
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1
May 26
Very polite and pleasant staff, did everything quickly!
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August 17, 2023
The master came to change the module. I didn't look after him, it was my own fault. 10 years have passed, I broke the contract, the master came to disconnect, but there is no module. The question is where is he, if only I have access. I don't need it.. Now I owe 53 rubles for not taking it. When calling the wizard, record a video of what the wizard is doing. Internet 0000.
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5
May 23
The internet is definitely bad, there are steady line crashes every week. The Internet speed is low, so you also pay a lot! Uuuuzhas!
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July 13, 2022
I have been using the services of this operator for more than 10 years, maybe even 15. There are no complaints about the quality of the Internet and service. And I was always with Space in rented apartments, and when I moved to a new building, I waited for this provider to work in order to connect - there were never any horrors. In case of malfunctions, I called the call center, they found out the problem and solved it quickly enough (they changed the router, for example, at a time convenient for me).
There was one period - they often called on their mobile phone and offered to switch to a new tariff, this service, as for me, is completely superfluous, the only disadvantage of Cosmos TV, and even then it is already in the past.
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6
8
October 22, 2024
Some disadvantages....there are no advantages....it is unclear why this office has not yet been stripped of its license??????
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September 4, 2024
Good service, friendly specialists)
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2
November 2, 2024
The Internet is terrible, with constant freezes and disconnections.I do not recommend connecting
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1
December 22, 2023
Digital TV is constantly hanging up, the Internet in general, there is not even close to the declared speed! And when contacting, the departure of a specialist is paid! I do not advise you to use it!
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4
March 5, 2024
The service is good, but formulaic. It's like a human talking like a robot. It's a pity that there is only one department. It's inconvenient to get there.
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2
1
June 29, 2024
It's all right... but, frequent "accidents" and for a long time (up to 1.5 days!) They're throwing you out! To remain detached from the world...There is no compensation! I'm thinking of leaving with a claim. If there is an alternative, I do not recommend connecting!
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2
March 24, 2024
Excellent provider, high speed without interruptions. Inexpensive.
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2
1
May 12
The best provider!
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1
December 31, 2024
terrible internet service provider
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1
March 24, 2024
A very cool provider, switched from Beltelecom and realized what a normal Internet is
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2
February 19, 2024
I have been using the services of Kosmos-TV for many years. And I'm happy. Thank you very much.
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2
1
March 30, 2024
The speed corresponds to the stated, fast installation. There are no complaints :)
I recommend it!
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2
December 8, 2022
A wonderful company . They value their customers . They solve all issues quickly and efficiently . A benevolent attitude . Only positive !
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4
8
March 30, 2024
We joined the promotion, attracted high speed at an affordable price. There is a possibility of free blocking for 60 days, it is impossible to go into the negative. We used it for a week, the speed corresponds to the stated one, there were no failures.
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2
April 15, 2024
Terrible Internet service, turns off by itself, turns on when you call the service, take it out of the socket and put it back "should help"
At first I thought that the tariff might be weak.
I connected a new one so that the speed would be higher (but not )
My rating (1)
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3
June 24, 2022
I connected myself to the 3rd Space campaign for 15p per month.I've been using it for a month now. I am very pleased with the high speed and stability. I often play games, ping is stable 30-40. The master quickly came and set up the equipment.
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5
5
May 15, 2022
Disgusting service. I thought to connect the Internet, initially we agreed on the connection time, (on Friday from 18:00-20:00) I asked to indicate that I would be at home around 19:00. Then I don't know who called, they called earlier, they specified what time I would be home, they said ok. As a result, no one came, they did not even deign to call and warn that the master might simply not be in time, so they also do not take the phone when they are called. I called the next day and said that maybe the master did not have time, we can offer another connection date. 1 I've been waiting for a connection for a week, they don't call, they don't warn, they also offer to wait another week or 2. In general, a terrible impression about this company. As a result, I connected with another operator the next day, this is a service and not waiting for weeks when you will be connected.
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13
1
April 20, 2022
Twenty-first century, digital technology! It's a pity that everything is not about Cosmos TV! There is room for the organization to grow! In general, the service is on the top three, broadcasting is on the top three, the attitude to the subscriber is on the top three. The TV menu for smart TV has a separate "tree". You will get tired of flipping through (((. Call the master, in a day or even three! Change the tariff, go to the office! The staff is friendly, understands everything and is responsive, it's just a pity that nothing can change! This is a matter of leadership. Yes, for 2005, what there is is a LEVEL! But not for 2022! We need to change and change! Sincerely, Dima!
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18
March 23, 2022
Maybe I was lucky, maybe not, but everything works fine for me. Yes, there are some interruptions, but I had the same thing with unit and a1. And I've never been with any provider that I've been without Internet for weeks, as they say here. I've been sitting in space for more than a month and I was just surprised how much negativity was left here about the company. Guys, everything is +/- the same everywhere. At least the technical support responded quickly to me here and I was able to set up the router CORRECTLY, and not like at another provider, where the masters came several times, but there was no result.. But then again, maybe I'm lucky so far, or maybe I just don't consider those existing interruptions to be so critical.
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8
6
June 10, 2023
I liked the attitude towards customers, now such attention is rare.They told me everything, unobtrusively, but with good sense.After that, you will change your mind about changing services.
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2
2
May 5, 2022
An excellent communication operator. They always warn you about technical problems. There are no questions. They always go to a meeting to resolve issues. The quality of service provision is excellent. To be honest, I don't understand these evil reviews, because this is one of all the services that gives QUALITY!
There was somehow a problem with the TV broadcast, they called, said, and just a few days later they changed the flash drive of the broadcast and everything was solved.
Thanks!
I recommend it!!!
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3
5