Crystal Aura Beach Hotel Beach
210 reviews
July 25, 2023
The territory is small, but everything is close. There are rooms with an aquagorka outside the window, such a neighborhood is not very pleasant. Aquagorks of 3 pieces will also be used for adults, 3 pieces up to 10 years old and a small slide for very little ones in the children's club. There is a playground for children. The food is good and for every taste. Ice cream and cakes from 10 to 23. You won't lose weight. The minibar is replenished daily. You can visit the Ala kart restaurant once for stays of more than 3 days. Animation is available for both children and adults. The beach is pebbly and narrow, but sunbeds can be found at any time, certainly not on the first line during rush hour. The sun beds are very tight. It's good that at least half of the people take up space and don't come. I liked the rest. There are no big complaints about the hotel. There is a place to go outside the territory, as the hotel is in Kemer itself.
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1
October 14, 2024
The hotel does not look much like a 5 star hotel and now I will explain why.
1. Check-in. Upon arrival, a room in building 5 was offered (numbers starting with the number 5). You don't even have to say that this is a "state department". The rooms are about 15 meters in size, the old slightly damaged renovation. After a short conversation with Burak and Ilyas at the reception, the room was replaced by building 3. The room is neater, much larger, but the slightly present notes of the old renovation have not gone away.
2. Room service. Cleaning is carried out once a day only if there is a corresponding sign on the door. It is produced very mediocre. The linen was changed 2 times in 10 days. 2 large towels, 2 small ones, 1 for feet are provided for 2 people. There are no bathrobes, slippers 1 time and for the whole vacation. Other people are already responsible for the mini-bar, who may not replenish it at all. The mini-bar was refilled about 2-3 times in 10 days.
3. The staff. The employees are quite responsive. For any question, you can safely contact the reception. They will help and prompt you there. Also, all important staff speaks Russian well. No one will have any problems with communication.
4. The territory. The hotel is quite extensive. There is a place to walk. There are 4 ala-maps of the restaurant: Italian, Turkish, Mexican and fish. There is a private "water park" consisting of 3 slides. There are both with and without cheesecakes. There are also 3 children's slides. The children will definitely have something to do. There is a private shop on site, but it is better to go outside the hotel, it will be much cheaper there. There are spas, baths and massages, but I have not come across this. Wi-Fi is available throughout the hotel, there are places where fishing is bad. The beach area is quite pleasant. There are a sufficient number of sun loungers, but almost all of them are under the roof. If you want to sunbathe, you will have to manipulate them. There are separate bungalows for € 30 from 9 a.m. to 6 p.m. They have their own mini-bar. Fruit basket, beer, champagne and lunch menu. For a fee, there is a jet ski and jetcar rental, a banana and a cheesecake, a boat trip.
5. Food and drink. Let's start with the main one. The drinks at the hotel are on a pleasant level. There are both local and foreign types of alcohol. Some bars make straight cocktails, not just whiskey and Coke. The food is quite mediocre. It is often repeated, you should not expect any "wow" effect from it. Every day something is cooked on the grill, but most often the meat and fish are overexposed.
6. The specifics of the hotel. Crystal Aura is a family/retirement hotel. Quiet, calm, moderately active, but for children or older people who are not averse to singing "marjanju" in karaoke. There is nothing special for young people. There are some off-site foam parties, but I have not encountered them.
To summarize all of the above, the hotel is good in some aspects, and not very good in some. I advise you to watch a 3D tour of the hotel on the official website of the Crystal chain hotels. In my opinion, 4 stars are better than 5. Whether he is worth his money is up to you to judge. But putting aside all thought processes, I can say that the vacation was a success!
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October 12, 2024
A good hotel, I rented one star, the first time I encountered cockroaches in the bathroom. They did disinfection, they didn't run anymore, but the sediment remained. The cuisine is excellent, varied, lots of fish. And the most important thing is the sea, magical as oil, warm, practically did not get out of the water. The hotel has a very beautiful territory. The rooms in the 3-storey hotel buildings are also comfortable, modern, and generally satisfied with the rest
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October 13, 2024
I will say that I have not seen such staff in any hotel. Starting with the reception, where a half-bald curly hair will be rude to you if you say something about checking in, and ending with an ice cream maker that can send your child away. In the restaurant, you will wait until the workers talk to each other, and then they pick up the tables and bring clean dirty plates. Daytime Animation is sooooo sluggish. The evening shows are good, but monotonous. One evening, we witnessed a conflict between the staff and vacationers. At the same time, the chief animator was the instigator. With all the disadvantages of the hotel: slides that you practically have in your room, dense buildings, queues at the restaurant, a narrow beach where people are like herrings in a jar, there is no volleyball, there is no cleaning in the rooms, the minibar will be replenished only if you go to the reception, then the hotel saves only a good sea. But again, the biggest problem is the staff. In general, we don't set foot on the Crystal network anymore. I would like to hope that they will fix something, and vacationers will have more fun with their vacation than we do.
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September 1, 2024
The hotel is not bad, good green area, the sea is gorgeous, located among the mountains. But the food is disgusting. It's the same thing every day, no variety, plates with fat poorly washed. I did not think that I would have complaints about food, but there really is no Internet for 5, a weak 4 and then with tension.
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September 14, 2024
The impressions are mostly positive. We were in September. It takes about an hour to get from Antalya. We were met at the reception and offered dinner while they were filling out the documents. The room was checked in quickly. There are no complaints about food. The staff is friendly. The beach is shallow, the water is clean, there are enough sun beds. The only thing is, for the first couple of days there were problems with replenishing the minibar and it took a long time to get the dead batteries in the safe changed.
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June 9, 2024
Excellent hotel, clean, cozy, two large swimming pools, slides for children and adults, huge territory, excellent beach, a lot of trees and shrubs
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3
January 14
The beach is small, but there were plenty of sun beds for everyone. The hotels are all made for vacationers, convenient and close
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August 20, 2024
A very beautiful well-maintained hotel, clean and well-maintained territory full of trees with tangerines, good animation, a large private beach, very good food.
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3
August 12, 2024
The hotel is normal.The nutrition is super. The location is convenient for shopping.Super Anex hotel guides.Beach class. Minus the bad cleaning in the room, a young chubby girl works in a pastry shop, hates Russians, this is in the main building.
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May 9
The hotel looks small from the outside, but it's not, it's quite big. their service is very fast. The variety of dishes is enough and delicious. The sea belongs to the Kemer region, it is stony, but clean and well-maintained. Jul. The evening entertainment is good. We met with Mr. Hakan, the Operations manager, who is constantly under supervision at the hotel. Customer satisfaction and solution-oriented attitude add value to the hotel. I definitely recommend it. I'll go again too. Thank you crystal aura
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December 13, 2024
There is nothing to do without special shoes, it is very unpleasant to walk on stones barefoot. I was in September, there were a lot of people, and I had to take up places early in the morning
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October 19, 2024
Great hotel, nice clean rooms.
The staff is friendly, food and drinks are plentiful.
We will be happy to come back again!)
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September 26, 2024
We are resting here and now, the hotel is exactly 3+
No more than that, the rooms are all tired of the word, 7 people died on the beds, there is no light on the balcony, only wires, there is animation, but so-so.
The music plays until 00:00 for those with children, take the rooms away from the stage, there are no problems with food, they are fed for slaughter, but monotonously, there is a queue for fish with a problem with it, who managed whose slippers, and be vigilant and careful in the rooms there are cockroaches the size of a matchbox!
The sea has a good entrance
P.s because of cockroaches and rooms the score is 1 point
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August 8, 2024
Great beach, clean water! The pebbles do not strain, the legs have an additional massage))) super in general! There are no problems with sun loungers, drinks are all nearby! I highly recommend it!
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May 9
The food is from 5 to 3+, the territory is average, there are playgrounds and slides for children of different ages, they write that it is 5*, in my opinion 4 is the maximum, as it is. You won't see much variety of food, there is a beach, you need to take sun beds in the morning, otherwise you will be by the pool) the water is clear, the stairs on the pier break all the time (in 2 weeks we have 2 times for sure...
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October 13, 2024
A dirty and noisy hotel.
First, they checked into a room with a view of the karaoke, which was open until 00:00. The balcony in the room lets in all the sounds from the street. It's not real to sleep.
The next day, the room was replaced and also with a noisy one, at 6 a.m. the mullah started yelling. When asked to replace the number again, the administrator refused and showed a list of about 20 people to replace the number.
The beach is cramped, the slopes are close to each other.
The food is monotonous, it's the same every day.
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October 11, 2024
Positive:
1. A large selection of food, everyone will find something to taste, most of the hot dishes are not repeated, a large restaurant, you can always find a place, even if you come to a full house, and only families can experience difficulties at this moment, because they need a table for more than 4 people. Large families come here, keep this in mind.
2. A lot of entertainment on site for all ages including water sports, jet ski, parachute, bananas, cheesecakes, etc.
3. Two large pools for all ages, as well as its own access to the sea, where you can always find a place for yourself, even if you slept until 10 a.m., then had breakfast and came to the beach or to the pool.
4. Own burger joint, many bars on site, you can drink at least around the clock! snack bars, and a cafeteria with a variety of popular desserts, as many as you want and for free.
5. The room is always cleaned and bed linen and towels are changed, do not forget to hang the appropriate signs on the door handle! Many complain that the room is not cleaned, but they themselves will forget to hang the necessary sign on the door handle.
Minuses:
1. Ventilation was not working well in the room, (perhaps this is the problem of my room), which is why things did not dry out in the bathroom at all. Also, there is no iron in the rooms or even a place for ironing, laundry and ironing service is provided at the hotel, but the price tag for washing followed by ironing a simple shirt will cost you at least $ 10.. so it's much easier, more pleasant and more profitable to go in something beautiful (a dress, a suit and everything that requires ironing is not recommended) just to buy cheap T-shirts on the market once, for $ 5 apiece and change them every day.
2. Lazy employees of the main restaurant, clean the tables very slowly, very relaxed. I watched a picture of a waitress staring blankly at a rag napkin (which is placed on her lap during a meal) for a minute a meter away from her, and did nothing, looking directly at her with eyes that it was none of her business, until a passing guest himself picked up this napkin and handed it to her, because it blocked the way.. two more waiters, a young guy and a girl just stood and sharpened their knives next to the trolley for cleaning tables and appliances until the tables around were not cleaned.
3. Well, perhaps the fattest minus, which is of great importance to me, for which I remove the star, is an absolutely nondescript reception, at first I did not believe that this was really a reception, it looks as unpresentable as possible, the ceiling is small, the counter is outdated not only morally, but also physically. Also in the lobby there are two juices to choose from and cups so that guests can treat themselves while waiting, it's okay that it looked generally unpresentable, and the juices themselves were simply none, the cheapest juice from the supermarket would be tastier, stupidly water, dyes and a ton of sugar, although the juice is of the "pomegranate" type.
In my opinion, the reception is a business card of the hotel and it forms the first impression of the place where you are going to relax, and in this case, Crystal Aura does not give the impression that you will rest comfortably here, bad thoughts immediately creep in from the type of reception and lobby and skepticism about the room stock appears.. Thank God that doubts were quickly dispelled later.
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October 26, 2024
Great hotel. Price= quality. I recommend it to all fans of Kemer. Very tasty food and excellent staff at the spa.
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March 14
The water is beautiful, but the beach line is narrow, cramped, and the chaise longue is close. There is a pier from which you can dive. There is a great view of the mountains from the water.
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July 30, 2023
The food is very good! It's a small restaurant, but it has everything. I was in a bigger hotel but with scanty food! There is no service in the restaurant. The staff is kind! The rooms are clean, they clean very well and even every day if you put a label on it. The territory is good. Everything is convenient. The pool is small but there is enough space for everyone. I liked the hotel and there is something to compare it with. The beach is clean. The sea is clean throughout Kemer
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August 6, 2024
We visited this hotel three times, and returned because it was really very decent! The last time we came was in September 2023 , well , damn disappointed (
Animation and evening entertainment have sunk a lot , %80 has become worse , and unfortunately the food too ! The beach does not change, there are enough sun beds, but in fact, it's time to upgrade the beach area by the sea a long time ago! Otherwise, everything is fine
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June 27, 2024
We have never written reviews of a hotel before, and we do not consider ourselves picky people. But this time it is impossible to remain silent.
We bought the tour for 300,000 and expected to stay in a good 5* hotel. The room we were given was very old, small and practically without light. It does not match the pictures in the hotel catalog. There is no bedside light in the room, you will not be able to read. At first, only a small lamp in the corner worked. The shower door is broken, and it has not been repaired. Instead of hot water, it was just more or less warm. All the furniture is old, the table is lined with sharp iron around the perimeter. There is no light in the general corridor either, after several of our complaints it was repaired, but it worked for about 20 minutes. There is a safe in the room, but it is not bolted in any way, come in and take it. There was also no fire alarm anywhere, so the cleaners calmly smoked in the rooms and scattered cigarette butts everywhere. The neighboring building has been renovated for days, there was construction debris lying around. There are only 2 towels per guest and one for two for the legs. The photo of the room is attached.
The staff just don't give a damn about all our complaints. On day 3, we were offered to move to another hotel of the same chain. We refused to go anywhere.
Alcohol is just terrible almost everywhere in the hotel. More or less acceptable – in the lobby bar.
Food is also a disaster, although we eat almost everything. I never thought that even simple pasta could be ruined. Even cucumbers with tomatoes are tasteless, just like plastic. All the side dishes are digested into porridge. Almost all meat is not chewed, even cats did not eat it. Everything is fried in rancid oil several times, you don't want to eat from its smell. Only for dinner there was delicious food on the outdoor grill. And a lot of dirty dishes and appliances!
Their good thing is a clear, transparent sea. There were plenty of sun loungers, they were free at any time, despite the fact that they rested during the season. Good animation, live music in the evenings and dancing. In the restaurants near the pool, the food that is prepared in front of you is slightly better than in the main restaurant. There are delicious cakes in the pastry shop. A good SPA and massage.
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October 9, 2023
This hotel has a very pleasant and comfortable stay, polite staff, the territorial location is very convenient. The territory is small but well maintained. A very good hotel for a family holiday. I recommend.
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October 26, 2024
A wonderful hotel.Excellent, varied cuisine.The cleaning of the rooms is really not very good.wet cleaning was rarely done, but towels were changed every day.The first line by the sea.a gorgeous beach
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June 1, 2024
Very nice hotel
We are glad that we visited, we liked everything
Staff, food ...We would also like to thank the Chef of the Serkan fish restaurant👍you are the best
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October 17, 2024
He doesn't pull in 5 stars! There are broken rooms where there is mold on the ceiling in the corridor and water drips. The kitchen is not bad, the food is excellent. Everything is available in the bars, and there is excellent evening animation from time to time. The most important question is: Will I go to this hotel again? The Answer Is No!
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November 3, 2024
The sea is very close, which is good. The width of the beach is quite spacious. The staff is rude. The sun beds are old and dirty. The nearest shower is a little far from the bathing area.
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December 26, 2024
It's a very nice beach for Kemer. The pebbles are very small, the approach is gentle. I recommend
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March 29
There is a water park on site, there is a children's area, and there are many places where you can have a snack. Very tasty desserts, everything is very conveniently located.
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August 14, 2024
Choosing a hotel this season is very difficult. We planned a vacation with children, P. E. and went to Aura. They didn't regret it. The beach, of course, is narrow and cramped, but the entry into the sea is good: small pebbles all over the bottom (up to the chest of an adult) the sea is clean.
Slides for all ages and requests.
The animators at the kids club are just smart.
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September 10, 2024
The hotel is awesome! We lived in a bungalow, everything is great. The food is almost around the clock. The beach is big. The pool is super. I advise everyone.
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March 26
Beautiful beach, clear sea, great hotel and delicious food!
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October 22, 2023
The territory is not large, but well thought out, everything is very convenient and accessible. The food is so-so, especially for dinner, it doesn't pull 5 stars, but you won't stay hungry. The animation is very weak, from the word - absolutely! Nice central pool, slides, beach.
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July 21, 2023
A wonderful hotel, everything is at the highest level. Delicious food, beautiful well-groomed territory. Separately, I would like to highlight the girl Yasmin from guest relation, who is very sociable and always helps, as well as the girl Sasha from animation. We plan to come again
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3
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October 9, 2024
Super vacation! For the first time in Turkey! I liked everything! But it is desirable to update the sun beds) 5 * still) I love Crystal Aura!
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October 5, 2024
I was at this hotel for the first time. In general, everything is fine, but the rooms are in bad condition, mold, cockroaches, the smell of sewage. The food is not tasty, meat and fish are grilled (the grill, it seems to me, has not been washed for several years, there is a disgusting smell throughout the territory when frying), there were not fresh products in the restaurant.
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August 8, 2024
I was at this hotel in the middle of June. It's not worth five stars. If you want to hang out, then this is definitely not the place for you. Everyone here is mostly family. The food doesn't change much every day. It's all the same. There are 4 restaurants on site that need to be booked in advance. Places are dismantled very quickly. I managed to get into a Mexican restaurant. There is only one name from it.
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October 27, 2024
The hotel does not pull 5 obviously, room cleaning is for show, there is a lot of food but monotonous, the beach is excellent, the animation is normal, there are many complaints when settling into rooms, not working air conditioning, shabby furniture And so on.
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November 16, 2024
The hotel is very nice, good menu, lots of slides for both children and adults. Free Coca Cola in the fridge,
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October 1, 2024
Friendly staff, excellent cuisine, well-maintained territory.One minus, the beach is narrow, sun beds should be occupied until 8 am.
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August 30, 2023
Great hotel. We had a good rest) I liked everything. The territory of the hotel is large and well maintained. There are 4 a la carte restaurants on site. The best rest. We recommend it, you won't regret it. I put 10 and 10
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August 14, 2024
Great hotel! Everything is fine, the room, the food, the service!!!! We enjoyed our vacation!!!
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January 22
The beach is very nice, the sand is pleasant, the water is warm and clear
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3
November 19, 2024
Great beach, clean, well maintained, there are always places.
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July 6, 2024
A great hotel, a pebble beach, the sea is clean, but the room stock is tired, in our room repairs were required in the bathroom
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October 20, 2024
We have been vacationing since October 8th. The hotel offers a maximum of 3 stars. They delayed checking in , did not give the room that was booked . The floors in the room have not been washed more than once!!!! Only garbage collection and replenishment of the mini bar. Leaving a tip didn't change the situation. At first, I encounter a lack of toothbrushes and pastes. Lack of towels. The hammam is very tired and needs to be repaired. The smell in the hammam is like in the toilet.
There is a mini water park. In one of the slides, the buns slow down and do not go, and when they still manage to jump out, then flying out of the pipe, you fly to the curb with a fence. As insurance , they put one bun there
. The rest was saved by the presence of a private beach and a warm sea.
. I definitely won't recommend it to my friends.👎
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July 12, 2023
The beach is small, unfortunately, there are not enough sunbeds for everyone. It is difficult to find sun beds at 10 am. The room is clean, renovated, lived in a family room with two rooms. The audibility in the children's room is eerie, as if you are sleeping in the hallway. Food and drinks are fine, you won't stay hungry. A la carte restaurant tried Italian, sadness is sadness. It's not tasty, they bring 3 pcs to a company of 4 people.)
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October 11, 2024
Everything is just fine except the beach. A narrow strip. The sun beds are very close to each other. The territory is small.
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April 4
My favorite hotel, the service is excellent, the territory is gorgeous!
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